ScreenTime skipping some days & automatically resetting?

Discussion in 'iOS 12' started by loft3, Oct 8, 2018.

  1. loft3 macrumors regular

    Feb 24, 2006
    I've activated ScreenTime but it will randomly rest/erase all statistics a fews times a week or not record entirely on some days. I'm running ios 12.0.1 and have been having this issue since installing the public final version of iOS 12. I did not install any betas on this device ever and I don't have ScreenTime syncing between my other iOS devices.

    Is anyone else having this problem?

    To attempt to fix this problem I've tried turning ScreenTime off and then on again and restarting my phone–but nothing works.

    Also, I have previously had the default device name of my iPhone set to "My iPhone X" (I did this shortly after installing the public release of iOS 12). However, last week I changed my iPhone's device name simply back to the default "iPhone". Yet the ScreenTime screen still is "My iPhone X" as the device name.

    It's really weird.

    Any help?
  2. ehaugk macrumors member

    Jan 1, 2008
    New Jersey
    Same exact problem for me. I thought I was alone. It makes screen time totally useless since I can’t trend my usage. Must be yet another bug.
  3. bushman4 macrumors 68020

    Mar 22, 2011
    Same problem. Tech support says Apple knows. Probably or let me rephrase that hopefully we’ll see a fix in an update As its useless as it is
  4. nycgeo macrumors member


    Apr 12, 2005
    Same here. Turned off and on again, will report back if data is deleted randomly again.
  5. ghrtl macrumors newbie


    Feb 5, 2018
    I was having this issue as well. Not an ideal solution, but I did a clean install/restore from DFU mode and I stopped having the issue.
  6. cipher29 macrumors regular


    Mar 6, 2009
    Definitely random for me too - I'm sure they'll iron out the issues eventually.
  7. wozmatic macrumors 6502


    Apr 30, 2014
    Here's my screen time for the last 2 weeks, clearly it's broken and Apple needs to fix it



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6 October 8, 2018