ScreenTime skipping some days & automatically resetting?

67952

Suspended
Original poster
Feb 24, 2006
207
209
I've activated ScreenTime but it will randomly rest/erase all statistics a fews times a week or not record entirely on some days. I'm running ios 12.0.1 and have been having this issue since installing the public final version of iOS 12. I did not install any betas on this device ever and I don't have ScreenTime syncing between my other iOS devices.

Is anyone else having this problem?

To attempt to fix this problem I've tried turning ScreenTime off and then on again and restarting my phone–but nothing works.

Also, I have previously had the default device name of my iPhone set to "My iPhone X" (I did this shortly after installing the public release of iOS 12). However, last week I changed my iPhone's device name simply back to the default "iPhone". Yet the ScreenTime screen still is "My iPhone X" as the device name.

It's really weird.

Any help?
 

ehaugk

macrumors member
Jan 1, 2008
83
20
New Jersey
Same exact problem for me. I thought I was alone. It makes screen time totally useless since I can’t trend my usage. Must be yet another bug.
 
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Reactions: bushman4

bushman4

macrumors 68030
Mar 22, 2011
2,659
424
Same problem. Tech support says Apple knows. Probably or let me rephrase that hopefully we’ll see a fix in an update As its useless as it is
 

ghrtl

macrumors newbie
Feb 5, 2018
2
1
I was having this issue as well. Not an ideal solution, but I did a clean install/restore from DFU mode and I stopped having the issue.
 

cipher29

macrumors regular
Mar 6, 2009
211
150
Definitely random for me too - I'm sure they'll iron out the issues eventually.
 

wozmatic

macrumors 6502
Apr 30, 2014
377
722
Here's my screen time for the last 2 weeks, clearly it's broken and Apple needs to fix it



 
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