I know this has been discussed briefly before, but never fully concluded. I tried to find that thread, but couldn't...so here we go. I've been debating whether or not to buy an OEM or Retail drive. I was under the impression that only the Retail versions include Seagate's excellent 5 year warranty and data recovery. (And also are the only ones guaranteed to come with non-modified firmware.) However, in another thread, someone had mentioned that they had called and talked with Seagate about this, to find out that this is not the case. Apparently, both OEM and Retail drives have the same warranty. However, I had mentioned that before I made my purchase of the OEM drives to save some $$, I was going to call Seagate to confirm this. Well I called today, and found out otherwise. I was told that only with the Retail drives am I guaranteed a full 5 year warranty, and that only with the Retail drives do I contact Seagate directly for warranty service. I was told that with the OEM drive, I contact the retailer, and all is dealt with through them. So what's the truth. Was I given improper information from a low level tech?