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Well, got notice that my Black Ops just shipped. I changed my preorder to it on the evening of the day it came out.


That's messed up. I ordered day of also. No shipping notification. Here. I also did overnight shipping. Now the earliest I will see it is Monday. Wtf element. I didn't pay for overnight shipping so you can send it out Friday and not receive it till Monday!!!!
 
Ordered a black and shipping starting the 13th. Excited to say the least. How many of you are using a back skin or the included felt? No offense to those that are but I like the case with nothing else. Looks really sharp.
 
They are backed up I think mine had a 26th ship date and didnt ship till the 30th

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Ordered a black and shipping starting the 13th. Excited to say the least. How many of you are using a back skin or the included felt? No offense to those that are but I like the case with nothing else. Looks really sharp.

I have black and red lucky labs carbon fiber on mine with black phone and case
 
They are backed up I think mine had a 26th ship date and didnt ship till the 30th

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I have black and red lucky labs carbon fiber on mine with black phone and case

I'm bout to have a set up like that when all my stuff comes in ima have green lucky lab wrap and carbon fiber back
 
I ordered by black ops november 27, no tracking yet. Got my blue, olympic blue and yellow Lucky Labs Spectra wraps today.
 
Just got my shipping notice. Still too soon to track it. Afraid I might have to wait till Monday even with overnight shipping.

What was your order date? Ordered mine on Nov 20th for the Dec 3rd group and still no word.
 
I don't know what to tell you. Maybe they moved up the ones that chose overnight shipping instead of ground. Maybe I just got lucky. Delivery shows tomorrow by 3pm.

I also orderd 11/26 and chose overnight shipping and mine hasn't shipped yet, very disappointed how Elements shipping these out! They're not even shipping them in order received, how lame.
 
Well it's obvious their "begin shipping date" they give you is just an estimation when they just begin to start processing your order. I got bumped to the 3rd I'm guessing I won't be getting an update for another 2-3 days.

must be frustrating if you sprung for the over night shipping
mine shipped the 4th and it is in transit via ground will be here the 11th tuesday
 
Just got my shipping notice. Still too soon to track it. Afraid I might have to wait till Monday even with overnight shipping.

From what I've seen they don't actually ship it then its them making an order with FedEx, they usually don't ship out till the next day, FedEx sucks I never use them for shipping after they continually damaged things and took 5 days to ship one state away. People bash USPS but from my experience they ship twice as fast and are way cheaper
 
From what I've seen they don't actually ship it then its them making an order with FedEx, they usually don't ship out till the next day, FedEx sucks I never use them for shipping after they continually damaged things and took 5 days to ship one state away. People bash USPS but from my experience they ship twice as fast and are way cheaper

Lol FedEx is way better... I haven't got my glass.tr from UPS and its been over 14 days now. FedEx got 2 days..
 
Maybe the color of the case has something to do with when yours ships I'm sure certain colors are in more demand or they made more of one color then the rest idk just a thought
 
Still .. They should have a better system than "Hey .. Maybe we'll ship your case today .. Maybe we won't." With these guys quality is never an issue. You can tell they take pride in their craftsmanship. If they could translate that over to the shipping department everyone would be a happy camper :) I ordered mine on the 27'th with overnight shipping for the Dec 3'rd batch. Right after I ordered the website changed to say not shipping till the 13'th so I must be in the very tail end of the batch.
 
Still .. They should have a better system than "Hey .. Maybe we'll ship your case today .. Maybe we won't." With these guys quality is never an issue. You can tell they take pride in their craftsmanship. If they could translate that over to the shipping department everyone would be a happy camper :) I ordered mine on the 27'th with overnight shipping for the Dec 3'rd batch. Right after I ordered the website changed to say not shipping till the 13'th so I must be in the very tail end of the batch.

Don’t get me wrong I totally agree with what you are saying. With the amount of money we are paying for the case alone and on top of people yourself and myself that actually paid the extra for the over night shipping we should defiantly receive super good service. I’m just hoping by the time the 13th roles around they got their stuff straight so that my can ship when they said it was.

This will be my first Element case so I am really excited to see the quality and the hype. I love the look now I just hope the product lives up to my expectations!

Everyone keep posting pics!
 
shipping

I use to work at UPS in college and would always hear complaints from our vendors that we'd pick up from. It's all about processing time.

if you really think about shipping...it doesn't matter if you pay for overnight shipping..your shipment is always based on when your order is actually processed, not received...let's say you're #1035 in the shipping queue...and Element is only on #775...just because you pay for next day service, doesn't mean your order jumps ahead in the queue...it may take additional days to get to your order. Once processed and a label is on it, then and only then, your order is on it's way...but even then, you have take into account when the mail courier picks up and when THEY process the order. Once it's in the courier's possession, it's up to THEM, not Element or anyone else, to deliver the package on time based on the service rendered.

I've ordered so many times online...there's very little the company can do once it's in the hands of the courier...they can only providing tracking..after that you have to question the courier...same thing goes for overseas shipping from Ebay goods (which I've also done)..you can't fault the seller if he shipped it and it gets lost by the courier.

just my two cents on shipping...what it comes down to with shipping services...you're not cutting off much time in processing...not worth spending extra..sit back and be patient is what I do.
 
I use to work at UPS in college and would always hear complaints from our vendors that we'd pick up from. It's all about processing time.

if you really think about shipping...it doesn't matter if you pay for overnight shipping..your shipment is always based on when your order is actually processed, not received...let's say you're #1035 in the shipping queue...and Element is only on #775...just because you pay for next day service, doesn't mean your order jumps ahead in the queue...it may take additional days to get to your order. Once processed and a label is on it, then and only then, your order is on it's way...but even then, you have take into account when the mail courier picks up and when THEY process the order. Once it's in the courier's possession, it's up to THEM, not Element or anyone else, to deliver the package on time based on the service rendered.

I've ordered so many times online...there's very little the company can do once it's in the hands of the courier...they can only providing tracking..after that you have to question the courier...same thing goes for overseas shipping from Ebay goods (which I've also done)..you can't fault the seller if he shipped it and it gets lost by the courier.

just my two cents on shipping...what it comes down to with shipping services...you're not cutting off much time in processing...not worth spending extra..sit back and be patient is what I do.

Accurate
 
Ordered mine of Nov. 22 for Dec. 3 shipping and it still in processing, this is getting too annoying :mad:

This is what I received from Element today:

We will be working to ship all Sector 5 orders (Dec. 3rd ship date) out this week and early next week.
 
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