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Select Apple Stores Piloting Extended AppleCare+ Eligibility Beyond Usual 60 Days

Kelly the Dude said:
I see your point @konnektor and @DeanLubaki... but at some point there was a switch where it became nearly impossible to get Applecar non-plus. (Applecare- Maybe? ☺) I put it on my 2015 MBP about a year after I bought it and I had to call someone through Apple to do it. I got the impression from that call that the original AppleCare was going away. I think this is a good solution to this problem.
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Like you said AppleCare (not AC+) only extended the manufacture warranty. It was something you could buy for Macs at any point during the manufacture warranty. AC+ was recently (last 3-4 years) added for Macs. People always confused AppleCare and Applcare+. I also though they did away with regular AppleCare when they introduced AC+ for the Macs.
 
AppleCare makes Apple a ton of money so it’s no wonder they’re exploring ways to get more customers to buy it.

Can anyone confirm whether this means when you buy it at the one year point your extended coverage is two years from that date or two years from the date the product was purchased? Squeaking in an extra year would make it more attractive but not holding my breath on this being the case.
 
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OriginalClone said:
So they’re going back to how it used to be..
Apple seems to be backtracking on quite a few decisions lately.
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It was one year for AppleCare, that did not cover psychical damage. When they added AppleCare+ with psychical damage support they moved it to a shorter window. Now they are allowing a longer window with a visual inspection and diagnostics (with plain AppleCare, you had a year, but did not even need to have them do diagnostics as it was covered under the regular warranty until then).
 
mannyvel said:
Really, you should be able to enroll up until your standard warranty runs out.
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This is the way Apple used to operate. It wasn't about the "gotcha" factor. Decide now, or you're screwed. Hey, you scrimped and saved to buy this thing. Decide in 60 days or NYET.

Leaving it until the end of the warranty period is very very very fair. For both parties.
 
dmylrea said:
I know there are many fans of AppleCare plans, but not me. I've got many Apple devices and if I paid for AppleCare+ on all of them, plus the deductible if I actually needed a repair (unlikely), I could have just taken the premiums i paid and paid for a repair.

But, I'm not clumsy and have never broken an iPhone screen or had any real problem with any Apple device that required repair.
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I used to feel this way too, but I tend to get it on devices that I carry around a lot because the repair costs of an iPhone back glass or an iPad Pro are eye-wateringly expensive.

I tend to view it more as insurance than extended warranty and like all insurance plans, they feel like a waste of money until you need them.
 
What will be interesting is going to the genius bar and being told after running diagnostics that they won't provide the extended cover and won't say why.
 
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MikeSmoke said:
Extended warranties for users is a net loss. Until you need it.
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CalMin said:
I used to feel this way too, but I tend to get it on devices that I carry around a lot because the repair costs of an iPhone back glass or an iPad Pro are eye-wateringly expensive.

I tend to view it more as insurance than extended warranty and like all insurance plans, they feel like a waste of money until you need them.
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Extended warranties, like insurance, is always a net loss in the long term. Insurance makes financial sense when you insure against catastrophic loss that you're not likely to recoup over your lifetime. As long as you can afford to replace a damaged product, it generally makes sense to decline extended warranties / insurance.

And if you can't afford to replace the product, then in order to be really fiscally prudent, it's worth asking yourself whether you should be purchasing that product in the first place.
 
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OriginalClone said:
Besides the difference of AppleCare vs AppleCare+ they are backtracking. Point is you had up to a year to add AC additional coverage, they just didn‘t cover accidental damages then. You still had to run a remote diagnostic or take the device in for an inspection/diagnostic test like they’re doing now.
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No you didn't. You did not need to run diagnostics or inspection for AppleCare non-plus. As I explained, you had to buy it during the original warranty period. It wouldn't matter if the device had a covered fault or not at that point because it would have been covered under the original warranty anyway.

This is the insurance concept of "continuous coverage".
 
Say what you will about Apple, but I can't imagine people getting excited at the prospect of extra time to buy an extended warranty at any other company (granted I know the window used to be longer, but still).
 
Ener Ji said:
Extended warranties, like insurance, is always a net loss in the long term.
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Tangent: this is a common myth for most private insurance (not extended warranty plans though).

If you sum up the expected losses plus claim and administrative expenses plus a profit, the premium charged for most insurance does not cover the costs. How insurance companies stay afloat and profitable is on investment returns on the substantial financial reserve they hold. Thus, unless you have a lot of money and investment skills, self-insurance costs more than buying insurance.

Basically GEICO is cheap because policyholders are investing in its parent Berkshire Hathaway.
 
barkomatic said:
I wish there was an option for 3 years of Applecare on iPhones-since most people now keep them for 3 years or more.

The 2 year model is based upon the old wireless contract system where you would get a heavily discounted smartphone from your carrier every two years. That obviously doesn't exist anymore.
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Yeah. Apple will charge $299 for 3 years apple care with same deductible.
 
Apple used to allow customers to add AppleCare during Genius Bar appointments at times of incident so future accidents could be covered. They need to go back to this model.
 
dmylrea said:
I know there are many fans of AppleCare plans, but not me. I've got many Apple devices and if I paid for AppleCare+ on all of them, plus the deductible if I actually needed a repair (unlikely), I could have just taken the premiums i paid and paid for a repair.

But, I'm not clumsy and have never broken an iPhone screen or had any real problem with any Apple device that required repair.

Plus, I always pay with a CC that extends the warranty 1-2 years, and that is free.
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You’re so much smarter than everyone else.
 
konqerror said:
Tangent: this is a common myth for most private insurance (not extended warranty plans though).

If you sum up the expected losses plus claim and administrative expenses plus a profit, the premium charged for most insurance does not cover the costs. How insurance companies stay afloat and profitable is on investment returns on the substantial financial reserve they hold. Thus, unless you have a lot of money and investment skills, self-insurance costs more than buying insurance.

Basically GEICO is cheap because policyholders are investing in its parent Berkshire Hathaway.
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I'd be interested in reading more about that if you have some references you could provide.

If you sum up the expected losses plus claim and administrative expenses plus a profit, the premium charged for most insurance does not cover the costs.
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Even if that is true, I'd be quite surprised if the expected losses aren't lower than the premium itself (stripping out the administrative costs and profit). If so, then self-insuring still makes sense.

Regardless, would be interested to read more about this as I mentioned above.
 
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Must have calculated how much more in profit gained for offering warranty subscription purchases beyond the initial 60 days. I'm sure the coverage criteria excludes '16-19 15" MBP. Probably applies to the '19 Mac Pro, XDR, newly released MBP, iPhones and iPads. Anything else that Apples sells which has the potential of needing repair after 2-3 years...fahgettaboutit!
 
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konqerror said:
No you didn't. You did not need to run diagnostics or inspection for AppleCare non-plus. As I explained, you had to buy it during the original warranty period. It wouldn't matter if the device had a covered fault or not at that point because it would have been covered under the original warranty anyway.
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That's a terrific breakdown of this [potentially new] policy vs. the existing AC+ vs. the previous non-plus AC.

Yeah, I added AC (pre-Plus) to my devices always right towards the end of the factory warranty since it was effectively the same in that first year - and like you clarified, no diags, etc., in fact, one time was with an AC I purchased off of FleaBay for 1/2 price. :p

One thing I wonder about: I thought when I added AC on those previous machines, it specifically extended from the original purchase date, and I just recently added AC+ to a new '18 Mac Mini, it was ~50 days into the ownership, and the warranty was extended 3 years from the AC+ purchase date vs. the original date (both purchased directly from Apple), i.e., purchased Sept 18th (delivered the 20th), my coverage is through Nov 5th 2022. I mean, I'm not complaining, that's like an extra 2 months of coverage :)
 
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Just called Apple support to know if it is available at my local store.Canada
Well I talked to two different people, none of them from my local store , one is an "expert" in apple care agreement o_O
lost a lot of time without getting a precise answer
I gave all my infos, included my device I bought in June
I decided I will wait till may 2020 : if it's available I will extend,
if not
😝
 
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