Selling iPhone 7 - should I supply my receipt?

Discussion in 'iPhone' started by Mildredop, Nov 18, 2016.

  1. Mildredop macrumors 68020

    Joined:
    Oct 14, 2013
    #1
    I'm selling my 128GB iPhone 7 on eBay and have three potential sellers asking if I will also supply the receipt with the phone.

    The receipt contains a lot of personal info which I'm not sure I feel comfortable sharing with a stranger. But, even if I do supply it, is it really any use to the buyer? Don't eBay keep track of serial numbers/sale dates etc.?

    Is it possible for someone with bad intentions to use the info on the receipt to scam me in some way?
     
  2. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    You receipt should not have a lot of personal data on it. Name and address and last digits of cc at most. I have given my receipt to the new owner of an Apple iPad, does not really matter as it is Apple that determines if under warranty via the serial number.

    Cross out what you do not want them to know and give them a copy of the receipt.
     
  3. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #3
    Because the amount of fraud in EBay, it's not an unreasonable request to see the receipt. I personally don't sell on eBay anymore with the amount of fraud with Apple products and Pay Pal buyer protection.

    Redact your personal information on the receipt. The buyer wants some form of Confirmation the iPhone is yours and was purchased by You.

    Also, before I sell to anyone on eBay, I research the buyer that questions or shows interest.
     
  4. Mildredop thread starter macrumors 68020

    Joined:
    Oct 14, 2013
    #4
    Yeah, I'm not sure about selling on eBay any more. This is the second relisting because the first couple of times it sold the buyer didn't pay and was then "No longer registered on eBay." I don't get the point of spending time and effort bidding on a phone to then not buy it.

    If it doesn't sell this time, I'm not sure how I'll sell it. I offered it for £550 to Facebook friends and no-one was interested.
     
  5. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    That sounds about right. The buyer will commit to the purchase and then never pay. I sold an Apple product last year and The buyer asked if they could make payments. Absolutely not. I re-listed it.

    If the buyer on Ebay has a high seller rating with all positive feedback and responds well to questions or comments, then that's when I had most success. I don't play games on eBay. Either they commit to it or it's immediately re-listed, which I also state in the listing "Immediate payment required."

    If you can sell it locally, that would be the way to go. But I understand the demographic is smaller for this. Good luck in selling it.
     
  6. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    Yep, my last three sales fell through due to none payers, one even wanted me to send the item and they would make payments! I only do Craig's List now. You got to cull out the tire kickers but I walk away with the money and no fees.
     
  7. Beenblacklisted macrumors 6502

    Beenblacklisted

    Joined:
    Dec 28, 2011
    Location:
    Miami,Fl
    #8
    your receipt shows it was purchased in full , thus being unlocked. Thats a huge priority when buying and selling online. if your receipt has personal info then it means it was not purchased in full, and is not full unlocked.
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    Stay away from Ebay, you're taking a big risk getting scammed.
    Dont chance it, its not worth it.
     
  9. Mildredop thread starter macrumors 68020

    Joined:
    Oct 14, 2013
    #10
    Really? You should probably tell Apple about this, because the receipt for unlocked iPhone I bought from an Apple Store has my personal info all over it, including my name and email address.
     
  10. janeauburn macrumors 6502a

    janeauburn

    Joined:
    Nov 22, 2015
    #11
    As a seller, be very afraid of eBay. Buyers these days--and there are plenty of scammers and unscrupulous ones--can lie about the product you ship them and get their money back in an instant. I would not risk it.

    eBay is dead to me.
    --- Post Merged, Nov 18, 2016 ---
    The main thing that worries me about Craigslist is counterfeit money. Damn tough these days not to get ripped off.
     
  11. Brandonjr36 macrumors 6502a

    Joined:
    Sep 12, 2016
    Location:
    Joplin
    #12
    Try Craigslist. Meet and get cash. Or try swappa.
     
  12. newellj macrumors 601

    Joined:
    Oct 15, 2014
    Location:
    Boston, MA, US
    #13
    Agree with this. eBay is a thieves' paradise at this point.
     
  13. brianric macrumors regular

    Joined:
    Jul 30, 2011
    #14
    Pay me in rolls of quarters. :p
     
  14. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #15
    If a buyer does attempt to file a case against the seller for fraud, the refund isn't instant. Actually, it can drag out pending what documentation the seller can provide to Pay Pal and how the situation evolves. Especially with an appeal.

    And regarding Craigslist with counterfeit money, if someone pays in large bills, you can purchase a counterfeit ink pen, which you swipe on the cash and it will react if the money is legitimate. These are available online.
     
  15. JulesJam Suspended

    JulesJam

    Joined:
    Sep 20, 2014
    #16
    The reason they want the receipt is because if the phone gets locked to an unknown Applel ID (a glitch that has been happening), they have no way of getting Apple to help them without the original receipt.

    If you don't feel comfortable giving that to people, then don't sell to them.

    What info is on your receipt that you are concerned about?
    --- Post Merged, Nov 18, 2016 ---
    What about those pens they sell at Staples?
     
  16. Tazoawake2016 macrumors member

    Tazoawake2016

    Joined:
    Apr 13, 2016
    Location:
    Deep Space 9
    #17
    If I were buying an expensive item like iPhone 7 on eBay or Craig List, I would insist on seeing the original receipt too just to make sure it belongs to the seller and not stolen or found. Both eBay and Paypal provide the buyer seller's address and tel. # anyway, so what more private information could be on the receipt?

    I've been buying and selling on eBay for nearly 10 years. So far nothing but positive experiences.

    If you still wish to sell your phone on eBay, I recommend listing it as a Buy-it-now auction requiring immediate payment. This weeds out non-serious bidders. If there're no takers after a week, end it, relist it with a slightly higher price (say 560 GBP)and let potential buyers send you their best offers. State in your description that only buyers with at least 20 all positive feedback may bid. If the buyer doesn't meet this standard, cancel his bid and refund his money immediately. Finally, this is extremely important: ship only to the buyer's Paypal confirmed address, fully insured. Do NOT ship it out of your country. Good luck!;)
     
  17. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #18
    That's nice and all but still doesn't stop one from scamming you.
    There's many many ways and if you take the risk and the seller receives your device and files a dispute claim that the phone is icloud locked, or blacklisted or the box is empty or many other shady moves they pull then good luck.
    You're at Paypals and ebays discretion and good luck trying to prove your case and hope you get your real device back or the money. All the time wasted and aggravation and back and forth is not worth it.
    Ebay is scammers paradise, I wouldn't suggest anyone selling iphones to risk it there.
     
  18. janeauburn macrumors 6502a

    janeauburn

    Joined:
    Nov 22, 2015
    #19
    I've been through this. It's a huge pain in the rear. Count on months going by. I had to go to the police station to file a report for PayPal to document my side as seller. PayPal eventually came down on my side, but as I said, it took months and made me realize that on eBay, the seller is guilty until proven innocent. On top of it all, eBay made it impossible for sellers to leave negative feedback on buyers, so that's another way that the cards are stacked against sellers.

    (1) eBay sucks, (2) PayPal sucks, and (3) people suck.

    When you sell your phone, eliminate as many of those three variables as you can.
     
  19. JulesJam Suspended

    JulesJam

    Joined:
    Sep 20, 2014
    #20
    I sell on swappa and so far have been lucky but I research my buyers. I insist on a confirmed paypal address and then I google their info before I ship.
     
  20. dennysanders macrumors 6502

    dennysanders

    Joined:
    Nov 6, 2015
    Location:
    Oregon
    #21
    as a buyer, you would want the receipt in the event that the device is not signed out of icloud. Apple will not remove the activation lock without the original proof of purchase.
     
  21. JulesJam Suspended

    JulesJam

    Joined:
    Sep 20, 2014
    #22
    But even if the seller does sign out of iCloud, there have been cases where when you did a factory reset, the device becomes locked to some random email you have never heard of. And you need the original receipt to get Apple to unlock it.

    The buyers also want proof the device is not stolen.
     
  22. Relentless Power, Nov 18, 2016
    Last edited: Nov 19, 2016

    Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #23
    I agree EBay and Pay Pal are one sided most times.

    Although, I am surprised your local Police
    Department assisted you in any documentation. Only because it's a civil matter and you are at the mercy of EBay's/Pay Pal's terms and conditions. That said, Law Enforcement will stay out of situations such as yours, being they want to avoid Civil suits and pending litigation. Typically anything Civil related with the Police and their motto is "If it's not documented, it didn't happen. "

    Edit: My post was not written to what I was attempting to explain very well. See post #27 with @janeauburn for clarification. Thanks.
     
  23. JulesJam Suspended

    JulesJam

    Joined:
    Sep 20, 2014
    #24
    That's because you don't understand how law enforcement works. They do not stop people from filing police reports. PERIOD. They review them and make their own determination as to whether or not the facts if true support a criminal act and if so, whether they have the resources to investigate. They do not tell people not to file reports.
    --- Post Merged, Nov 18, 2016 ---
    Wrong. Fraud is both criminal and civil. However, unless larger sums of money are involved, the LE agencies generally don't have the resources to investigate and so won't.
     
  24. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #25
    I don't understand how law enforcement works? This is coming from the same forum member Who suggested having the Police bring a civilian up to the suspects door to confront a thief who stole their iPhone. Yeah, I don't think I would take advice from you in this department.

    Also, Then you should re-read what I stated. Because I never stated a civilian can't file a police report or the police shouldn't document the situation. But the fact stands, if it's civil In Law Enforcement, there are "Short and Long Form" reports. The police Can document a short report, but online entities are another realm, because they have their own practices under their conditions.

    My agency I'm employed with, will not pursue any fraud with EBay or Pay Pal. It's entirely on their terms, because it's NOT criminal, It's civil. Per our Policy and a procedure, we (The Police) can document very briefly the complainants concern and then if Pay Pal wants requests a report, then the release has to reviewed by a supervisor, If and only if there is no pending litigation.

    Credit Card fraud for example for any agency, large or small, the Police will document a report, have the victim complete an identity theft packet, Propert Crime Non-consent form and then contact the card holders fraud department. From that point forward, the card holders fraud department will pursue their own investigation and forward the appropriate findings to the jurisdiction where the offense occurred, for an investigation/charges to be considered.
     

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