Now I know I'm new here, but I've owned every iphone since they've came out. I also own an iMac, and macbook pro. I do love their products. Now onto the juicy stuff... I called Apple today to get my complaint documented regarding the reception problem from holding the phone. I spoke to one person and then was put on hold for a long time. I was periodically checked up on. After 38 minutes total, I ended up with a senior tech support representative. I spoke to him for a longggg time and he genuinely started to open up more so then any other apple employee I've ever spoken to. When I conveyed the fact that I wish the iphone was available with other carriers, he said word for word "I cannot go into detail, but options are coming soon" When I told him my theory of how Apple probably knew there was intermittent issues with dropping calls when holding the phone and that I believed that's why they came up with this bumper case out of nowhere, he said word for word "I'm not going to talk about that with you, but your right. You've pretty much hit the nail on the head" So yea, it's only 2 things but I think it goes to show you that Apple did know about this problem. Why would they make their own case, that only covers the antenna? This is the first case they've EVER made AFAIK. And it seems as if they push it on you a bit on apple.com and in the store. They were probably way too far ahead to turn back by the time they realized and the bumper was a quick fix. Regardless, I did end up with a free black bumper being overnighted, Take it for what it's worth guys.