A little off topic but even the most expensive watches aren’t subject to being damage proof if it isn’t a defect that is. I am a pretty serious watch collector and I bought the new ceramic bezel Rolex two tone submariner, Rolex guys refer to this watch as a “bluesey”. Anyway, had it for a week and though I can’t recall doing so, I must have banged it against a wall or something and it hit the ceramic bezel in just the right place to crack it. Now Rolex is known to be very robust so this is a rarity. However, after going back and forth with Rolex and $2,700 later, it is now finally fixed. Crazy situation to deal with for sure. Moral to the story is, I know what you’re going through.
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Your ceramic bezel insert cost $2700??? What else was damaged on the watch bc a ceramic insert isn’t $2700. Was the entire gold section of the bezel replaced as well?