It has a dummy phone number attached to it. You can’t actually receive calls at that number. It is a special Wearables plan that is $10 plus taxes and fees (so its $18.50 where I am).
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Series 3 questions - $10 month Unlimited ATT plan ok?
- Thread starter FoxD
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Yes you will be adding a line of service to your current AT&T Billing Account. Not all plans are supported, check with A&T for the latest list of supported plans, (Currently 2017 Unlimited Data & Mobile Share Data plans work out of the box).
Yes, it is a $10 Unlimited Wearable plan (plus Fed, State, Local fees like 911 and taxes) that is assigned a unique phone number that is then paired with your existing iPhone phone number using AT&T's NumberShare feature to allow your watch to make calls from it's own phone number that will appear to come from your iPhone's number.
To receive calls on your watch, someone calls your iPhone phone number and the call is routed to your watch depending on the status of your iPhone.
If your iPhone is on but locked and your watch is within Bluetooth range then, Bluetooth is used to route your call from your iPhone to your watch. If Bluetooth is disabled your iPhone or you are out of range of Bluetooth, then your incoming calls are routed to your watch from your iPhone using Wi-Fi (if they are on the same network) or directly to your watch via Carrier Wi-Fi Calling if your watch is connected to a previously known Wi-Fi network and you have Cellular in "Standby" mode.
Finally if all else fails, the AT&T system will route your incomming calls directly to your watch using Cellular (LTE) or UTMS as a backup in the case of AT&T.
Note: UTMS fallback support varies by carrier.
Dave
Thank you I am on the FamilyTalk Nation Plan With Rollover. Perhaps Ill buy it at an att store and that will help
The reps are supposed to push you to one of the new Unlimited plans or a Mobile Share plan. However, it is still possible to add a $10 Wearable Unlimited plan to older plans like yours. You just need to get a store rep that understands how to do it within the AT&T system.
I would recommend that you suggest to the rep that they should add a new "Line Group" not a "Mobile Share Group" to your billing account and then pick an "Individual" line and the $10 Wearable Unlimited plan will be available to select. It might take a couple of tries but it can be done with your plan.
Give it a try and check back here if you get a "it can't be done response". If you look back through the thread we have proven over and over again that it can and does really still work. It just takes a little effort.
Note: On billing accounts you can have multiple "line" groups and this term has nothing to do with a Mobile Share Group that most of the reps will try offer by default. It is really not their fault it is just what is most common these days.
Dave
I would recommend that you suggest to the rep that they should add a new "Line Group" not a "Mobile Share Group" to your billing account and then pick an "Individual" line and the $10 Wearable Unlimited plan will be available to select. It might take a couple of tries but it can be done with your plan.
Give it a try and check back here if you get a "it can't be done response". If you look back through the thread we have proven over and over again that it can and does really still work. It just takes a little effort.
Note: On billing accounts you can have multiple "line" groups and this term has nothing to do with a Mobile Share Group that most of the reps will try offer by default. It is really not their fault it is just what is most common these days.
Dave
Yep, in our ATT online account we have a 30GB Mobile Share group with 11 devices. Then we have a second line group on our account with one $10 unlimited wearable device.
Ok I am going to try this today. I noticed the ATT store doesn't have the watch I want. Can I go to the apple store, buy it outright, and then take it to ATT? Is the EID and IMEI on the box? I wouldn't want to get hit with a restocking fee if I am not successful. Thanks
The watches are not carrier specific. I bought mine at an Apple store when you pair the watch to the phone it will prompt you to setup LTE or not. Easy peasy. Worst case you will have to call your carrier if you encounter problem with setup.
Yes both the EID and the IMEI are on the bottom of the watch's box. Pleas note that you will want to go to an actual AT&T Corporate retail location and not an "Authorized Agent". They both have AT&T signage but many authorized agents don't want to bother with a watch activation since they don't get paid much for it by AT&T.
As indicated throughout this thread the experience / skill of the individual rep will be key to getting the $10 Wearable Unlimited plan activated on your billing account.
Note: If the AT&T store rep tells you that they can't activate your Apple purchased watch and qualify for the "Credit" of the $25 Activation fee and 3 months of service (3x$10), just say OK. It is automatic and the rep has no impact on these credits being applied to your account.
Dave
I’m on Verizon. I bought my watch at the Apple store, took it home, paired it to my watch and viola, LTE was up and running. Why wouldn’t it be that easy with ATT? Just curious.
Well it is if the customer as a newer plan that is directly supported by the self-service activation process using the iPhone Watch app. The new Unlimited plans and the current Mobile Share plans work directly from the watch app activation, other older plans, not so much.There are just as many issues with older Verizon plans as with AT&T.
In the exchange you referenced; the individual that I was answering has an old "Grandfathered" plan that is not directly supported by the self-service activation process. For this type of customer, a series of manual steps are required to get their billing account ready for the final step of using the self-service iPhone Watch app activation steps.
The watch's plan needs to be manually added to the billing account, the EID needs to be parked on the line and then the rep can complete the activation or the customer can run through the self-service activation on the watch app to complete the final steps.
Dave