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Discussion in 'Apple Watch' started by praterkeith, Oct 22, 2018.
The crown on my series 4 has a little wiggle to it. Anyone else have this too?
Mine does not; it’s the 44mm aluminum with cellular model.
no wiggle. cheapest aw4
You could tie a string to it and the other end to a doorknob, then slam the door and leave the crown under your pillow, or you could call Apple.
Awesome, thanks for the replies! I’ll give Apple a call tomorrow.
Doesn’t sound normal. Mine doesn’t have any side to side play either. I’m sure Apple will replace your watch if they think it’s an issue.
Mine is a tight as a drum...zero wiggle
Mine does not wiggle but it sure turns way more easy than my previous watches, likely due to them no longer have the rubber seal. It does not feel as nice when turning that my previous crowns felt.
You have stainless, right? I wonder if there is a difference. On my aluminum S4 I feel like it does not spin quite as freely as my aluminum S1 did. My S4 doesn't keep spinning if I give it a fast swipe, while my other watch did.
Yes, the black stainless. I do not think mine is loose enough to keep spinning after I release it. My previous all had some friction to them when my 4 turns pretty easily. I was assuming it was due to the lack of the rubber gasket in the new 4 series. I remember that every once in a while I had to run my AW1,2,3 series under warm water when that friction greatly increased.
Same here, with having to rinse Series 1 every now and then to keep it spinning freely. I guess I'll compare mine with my wife's S4 just to make sure they are at least similar.
The S4 should turn way more easy than your S1, even after washing. There is hardly any friction on my S4 crown. I really would prefer to have a bit more friction but it is not an issue as I scroll on the screen mostly.
The design is such that there is a gap between the crown and the body as you get closer to the middle of the crown. This is normal
I don't think they meant there was "wiggle room" between the crown and the body. I took it to be an actual wiggle, in that it moved around (not just a spin).
Yes, it moves slightly front to back. I spoke to Apple Care and I'm sending it in for hopefully what will be a replacement if it is a problem.
I don’t believe Apples repair depot will even attempt to repair this, they should just issue you a replacement watch, which assuming we will be ‘new’. As long as they can replicate the problem, it should be a seamless exchange experience.
That’s what I’m hoping. I’ve always had great customer service with AppleCare.
More likely they will just send it back to you and tell you it is normal.
We all know these digital crowns vary somewhat in how clicky or smooth they are between each watch and not just between series. I suspect there will be an understood tolerance for this particular movement but if it's noticeable as wobbly/wiggly it should be out of acceptable tolerance.
We shall see.
Acceptable tolerance is gong to be determined in less than a minute by Apple.
Update: Apple shipped a replacement today.
Called it. That’s such an intricate repair with the digital crown, it’s just more time-consuming to repair something like that, let alone even if it even can be repaired, which is why it is easier to send out a replacement to the customer and more convenient with time constraints in terms of waiting.
I got my replacement in today and the crown on this one also has a little play. It’s not bad and doesn’t move while wearing it, but there’s a little wiggle to it.
Strange. My Series 4 Space Black is completely tight on all sides with no side-side to play whatsoever. Must be just a manufacturing tendency that is not consistent throughout the manufacturing process.
That’s exactly what I’m thinking.