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Series 7 Watch barely charging on old (slower) puck
- Thread starter wills11
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Seems like it's a real issue. just read this article from MacGeneration who did a test and confirmed it so far.
Three, actually - 0..3M, 1M and 2M.
Odd data point: I have noticed no difference charging on the old puck (a 0.3M, though that couldn't be the difference) on a 100W Anker adapter. The old puck charges very quickly on that setup. However, I just put the S7 on an old puck connected to an Apple 20W adapter and it b...a...r...e...l...y charged. Super slow.
So as a question for those who noticed slow charging on the old pucks and who have watches that didn't improve after a restart or update, what AC adapter are you using?
My graphite ss seems to charge at the same rate as my old ss4 -I usually put it on the charger at night and in the morning it is at 100%
Actually, it happened again today—glacially slow pace on the Belkin 3-in-1. So frustrating.
So I have been having issues with the fast charge not working with the new series 7 puck and a 20watt wall charger.
I’ve timed the charging times on most days since I’ve gotten it, and I’ve tried various things to see if I could get the quick charge to work. The last few times it’s gone slow I’ve toggled nightstand mode in the Watch app and suddenly fast charge works. So for instance if nightstand mode is off I turn it on or vice versa.
I’m still trying to see if it’s consistent, but I’m curious if others try it if they might find it works for them too.
I’ve timed the charging times on most days since I’ve gotten it, and I’ve tried various things to see if I could get the quick charge to work. The last few times it’s gone slow I’ve toggled nightstand mode in the Watch app and suddenly fast charge works. So for instance if nightstand mode is off I turn it on or vice versa.
I’m still trying to see if it’s consistent, but I’m curious if others try it if they might find it works for them too.
I’ve seen my series 7 repeatedly not charge overnight despite sitting on the puck and showing the “charging” screen. Happens every second or third night.
This is on the in-box fast charger with a 20W Apple charging brick.
Rebooting the watch always fixes it.
This has to be a software bug. Has anyone tried the new beta to see if it fixes this?
This is on the in-box fast charger with a 20W Apple charging brick.
Rebooting the watch always fixes it.
This has to be a software bug. Has anyone tried the new beta to see if it fixes this?
Which "old" puck are you using? The USB-A one or the USB-C (one you had to order separate till the S7 came out) one?
Could be BS but it seems like my 13 Mini charges faster on the USB-C cable over the older USB-A ones. Might be the same here.
No way to test fort me because like a fool I ordered the (RED) one which was delayed a MONTH. Now I check UPS apparently it got to Kentucky THEN WENT BACK TO CHINA!
Could be BS but it seems like my 13 Mini charges faster on the USB-C cable over the older USB-A ones. Might be the same here.
No way to test fort me because like a fool I ordered the (RED) one which was delayed a MONTH. Now I check UPS apparently it got to Kentucky THEN WENT BACK TO CHINA!
The one that I notice charging slowly is a USB-C cable on an Apple 20w AC adapter. We have a 100w Anker adapter in another room that has two USB-C PD ports and two USB-A ports with one old USB-C puck and one old USB-A puck and they seem to charge at about the same rate (never measured or timed them). That sort of surprised me because I would have guessed that the USB-C PD charger would be faster. And FWIW, both of those charge the S7 at least as fast as they charge the S6.
My charging woes have occurred on both my Belkin 3-in-1 Boost MagSafe charger, an old 1m USB-A SS puck, and an old 2m USB-A plastic puck, using a few different adapters from 5-100w (the Belkin is proprietary).
I don't believe it's a wattage/adapter issue—using the same puck/adapter combo, sometimes it will charge normally and other times barely add a few percent in an hour.
Hard restart does seem to resolve it, but only temporarily. The problem is, of course, that I can no longer just put my watch on a charger and assume it'll be charged in a couple hours.
The fact that my wife is wearing my old S4 with the same new software and has zero issues—coupled with a lack of complaints regarding earlier models affected—suggests to me that it's at least hardware-dependent and unique to the S7.
Wonder how widespread it is and whether Apple will acknowledge the issue?
I don't believe it's a wattage/adapter issue—using the same puck/adapter combo, sometimes it will charge normally and other times barely add a few percent in an hour.
Hard restart does seem to resolve it, but only temporarily. The problem is, of course, that I can no longer just put my watch on a charger and assume it'll be charged in a couple hours.
The fact that my wife is wearing my old S4 with the same new software and has zero issues—coupled with a lack of complaints regarding earlier models affected—suggests to me that it's at least hardware-dependent and unique to the S7.
Wonder how widespread it is and whether Apple will acknowledge the issue?
I’m on 8.1 on my series 7 and fast charging doesn’t seem to be working using the included usb-c puck and Apple 20W adapter.
Took almost 2.5 hours to go from 30% to 100% this morning
Took almost 2.5 hours to go from 30% to 100% this morning
Yeah, that's terrible. Did you try force-restarting it? That's done the trick for me—but it seems to sporadically (and randomly, as far as I can tell) revert back to the barely-charging mode.
Haven’t yet tried that. I only noticed this start happening yesterday. I’ll probably give that a shot later today though but I’m not sure if I should just go and return it for another one in case it’s a hardware problem? Todays my last day to return haha
That I can't tell you. I saw that someone else in the thread returned theirs—but had to get a refund because they had no available replacements.
I got the AppleCare+ with mine, so I figure if it turns out to be a hardware issue, I have plenty of time.
And even if you didn't get AppleCare, I would think hardware defects would be warrantied for at least the first year, depending where you are (but definitely check first).
But if the issue is that you want a refund rather than a working replacement, then time is of the essence!
my s7 41mm Charges from empty to full in about 2,5 hours on the original Apple Watch Dockingstation ( Not the Puck), wich is compatible With every Single Apple Watch according to apple.
I dont need fast charging since i charge at night and this way maybe i can preserve the battery more…
I dont need fast charging since i charge at night and this way maybe i can preserve the battery more…
Rebooting the Watch seems to have fixed it (for now at least). So it’s likely a software bug. Glad I didn’t bother returning it haha
Edit: and now one day later back to charging super slow smh
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Same/similar issue here (Apple Watch is on 8.1): Sometimes, after attaching the watch to the usb-c puck (no matter whether it is the original one, or another one bought from apple) it loads for about 3% and stops. After taking it from the puck and reattaching it, it loads another 3%...
I did not see any issues before upgrading to 8.1
Rebooting resolves the issue.
I did not see any issues before upgrading to 8.1
Rebooting resolves the issue.
This is definitely some bug.
Today on the fast puck and 20w adapter it took 120 minutes to go from 40-69% (14.5%/hr).
Immediately after reboot it took 15 minutes to go from 69-89% (80%/hr).
The annoying thing is that I force-rebooted it less than 24 hours before—at this point, I need to do it before every charge attempt.
Has anyone reported it to Apple? I wonder if it's an interaction with a particular program or setting?
Today on the fast puck and 20w adapter it took 120 minutes to go from 40-69% (14.5%/hr).
Immediately after reboot it took 15 minutes to go from 69-89% (80%/hr).
The annoying thing is that I force-rebooted it less than 24 hours before—at this point, I need to do it before every charge attempt.
Has anyone reported it to Apple? I wonder if it's an interaction with a particular program or setting?
I can report the same for my Belkin 3-in-1 charging stand + new Apple Watch S7. It charges incredibly slowly on the Belkin stand now, whereas my S6 used to charge at a good fast clip. On the fast puck, my S7 charges very quickly, and that's great, but on this Belkin stand, it is charging at a broken level of slow.
I'm wondering if the Belkin stand itself needs a firmware update? The power 'stack' in devices these days are so complicated (charging bricks have their own SoCs now!) that it really could be one of many different issues causing weird charging bugs like this.
I'm wondering if the Belkin stand itself needs a firmware update? The power 'stack' in devices these days are so complicated (charging bricks have their own SoCs now!) that it really could be one of many different issues causing weird charging bugs like this.
Exact same issue with my Belkin, it was working great on my S5, very slow on my S7. I tried to contact Belkin but unfortunately their customers support is especially bad. All they say is that they didn’t officially tested the S7 and it’s not yet officially compatible
I am having the same issue with my 3-in-one charger. Charges my old S4 watch at normal speed, but only charges my S7 at around 15% per hour. I have not tried the reboot trick yet, but will just to see if it's software related. I also have some issues with the watch initiating charging when I set it down on the dock and I notice that the dock's charging indicator does not turn on with the S7 (works fine with S4). Power flows, but very slowly. Blech.
Same problem!
I guess Apple isn’t really about saving the environment when it comes to cables, and just maybe, removing cables is about removing the cost of the cable and leaving the product at the same price.
I guess Apple isn’t really about saving the environment when it comes to cables, and just maybe, removing cables is about removing the cost of the cable and leaving the product at the same price.
I'm guessing this is caused by a relatively obscure bug. There'd be a lot more noise about slow charging if it were a problem across the whole S7 platform. That doesn't help people who are experiencing this, obviously....