Setting off store alarms

c42480

macrumors newbie
Original poster
Jun 27, 2010
3
0
Im an android user and this is my first Iphone. My work bought me a 7plus because I refused to buy one. It was nice of them to do so. So now I'm trying to figure things out on this phone. The biggest issue is that whenever i walk into a store with the magnetic security wall things they go off. I was not sure what it was so i took my phone and waved it passed the security wall things and it went off. How do i stop the phone from doing this? I know it can be done as i see many people walk threw them with iPhones and they do not go off.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
48,939
17,587
Im an android user and this is my first Iphone. My work bought me a 7plus because I refused to buy one. It was nice of them to do so. So now I'm trying to figure things out on this phone. The biggest issue is that whenever i walk into a store with the magnetic security wall things they go off. I was not sure what it was so i took my phone and waved it passed the security wall things and it went off. How do i stop the phone from doing this? I know it can be done as i see many people walk threw them with iPhones and they do not go off.
Either your work added something like something to it (like a tag/sticker or something like that) that might be in play here, or the device is defective in some way (of course this is assuming it's the phone and not something else).
 

old-wiz

macrumors G3
Mar 26, 2008
8,315
225
West Suburban Boston Ma
I once had a camera that would set off a bookstore's alarm - they looked up the first time, then asked for help and we determined it was the camera for some reason. This was a good 10 years ago though and we never found out what the problem was.
 

DeltaMac

macrumors G4
Jul 30, 2003
10,343
2,739
Delaware
Maybe you forgot to remove the store security sticker on the inside of your iPhone case. :D

Yeah, first I've heard of that. Not likely anything about a standard iPhone that would set that off, so likely something that your company has physically attached to your phone. (Maybe you should ask whoever got that iPhone for you, they might know why, too!)

If it is only that one store, maybe their sensor is simply too sensitive. Might want to ask at the store, if it is one that you frequently enter. Unless you like answering questions every time your enter or leave the store.
 

old-wiz

macrumors G3
Mar 26, 2008
8,315
225
West Suburban Boston Ma
The sensors can indeed be adjusted; my wife used to work at a library and the security sensors needed to be adjusted now and then. I think it may have something to do with separation from the sensors themselves or how close you are to the sensor.
 

google

macrumors regular
Sep 13, 2007
229
32
I have had similar issues at the stores and no nothing I am doing wrong.
 

c42480

macrumors newbie
Original poster
Jun 27, 2010
3
0
Either your work added something like something to it (like a tag/sticker or something like that) that might be in play here, or the device is defective in some way (of course this is assuming it's the phone and not something else).
I know there is nothing on the phone. I purchased the phone from the apple store and my work reimbursed me. So they have never touched the phone. Also there is nothing loaded from them on the phone. I needed the iPhone for iMessage so i can send engineers videos of what I'm working on in the field. Also if i power down the phone it will not set off the alarm. Today it did it to me at Lowes, Homedepot, AT&T store, and a shoe store.
 

DeltaMac

macrumors G4
Jul 30, 2003
10,343
2,739
Delaware
Take your iPhone to an Apple store. Tell them of your experience. A genius might replace your phone.

Another couple of things to try.
Turn OFF bluetooth, then walk past a sensor that you set off normally.
Try the same with your Wifi turned off.
If you still get the alarm, enable Airplane mode (which turns off all radios in your phone)
 

willmtaylor

macrumors G4
Oct 31, 2009
10,300
8,167
Here(-ish)
This is all very...alarming....
[doublepost=1479760851][/doublepost]
Im an android user and this is my first Iphone. My work bought me a 7plus because I refused to buy one. It was nice of them to do so. So now I'm trying to figure things out on this phone. The biggest issue is that whenever i walk into a store with the magnetic security wall things they go off. I was not sure what it was so i took my phone and waved it passed the security wall things and it went off. How do i stop the phone from doing this? I know it can be done as i see many people walk threw them with iPhones and they do not go off.
Here's another thread about how someone's Apple Watch was doing the same thing: https://forums.macrumors.com/threads/apple-watch-sport-sets-off-security-alarms-in-shops.1873393/
 

joeblow7777

macrumors 603
Sep 7, 2010
6,204
7,250
That's not a normal thing. I mean, millions of people carry iPhones. If it was normal for them to set of store security devices it would be happening all the time, rendering such security worse than useless.
 

Foursees

macrumors newbie
May 28, 2017
1
0
Im an android user and this is my first Iphone. My work bought me a 7plus because I refused to buy one. It was nice of them to do so. So now I'm trying to figure things out on this phone. The biggest issue is that whenever i walk into a store with the magnetic security wall things they go off. I was not sure what it was so i took my phone and waved it passed the security wall things and it went off. How do i stop the phone from doing this? I know it can be done as i see many people walk threw them with iPhones and they do not go off.
[doublepost=1496018758][/doublepost]My iPhone 7 plus does it in Best Buy, Lowes and today in Academy stores, so embarrassing. It goes off when I walk in and goes off when I leave. Finally I learned to turn my phone off, when I enter the store. Any suggestions on what to do?
 

goobot

macrumors 603
Jun 26, 2009
5,731
2,390
long island NY
[doublepost=1496018758][/doublepost]My iPhone 7 plus does it in Best Buy, Lowes and today in Academy stores, so embarrassing. It goes off when I walk in and goes off when I leave. Finally I learned to turn my phone off, when I enter the store. Any suggestions on what to do?
Go to the Apple Store and get it swapped.
 

OriginalAppleGuy

macrumors 6502a
Sep 25, 2016
624
569
Virginia
No iPhone I've ever owned has done this. I like the idea of turning off bluetooth. it's operating at 2.4 MHz. If the theft devices are operating at a multiple of what your phone is using it could set them off. So, it could be your phone's bluetooth is off frequency for some reason.
 
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