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SGP - Maybe They Didnt Screw Me That Bad...

Statusnone88 said:
Anyone else have to deal with SGPs crappy customer service and would like to tell me what I'm in for?
Click to expand...

Well, I have Jason's direct email address and after sending him an email recently on similar defect, he contacted me within the hour and is sending me a replacement by registered post.

Email address: jason@sgpemail.com
Full name : Jason Lee
Position: SGP Marketing Manager

Good luck.
 
t4citurn said:
Well, I have Jason's direct email address and after sending him an email recently on similar defect, he contacted me within the hour and is sending me a replacement by registered post.

Email address: jason@sgpemail.com
Full name : Jason Lee
Position: SGP Marketing Manager

Good luck.
Click to expand...

Just shot him an email, thank you very much for the info.

EDIT: is it Jason@sgpmail.com or sgpemail.com? Thank you
 
Call the SGP store. Everyone says their customer service is bad, but in my experience they are excellent. I called them telling them i want a refund, Jasmine form SGP told me i was eligible for refund and gave me the instructions, i mail the stuff back, and my purchase was refunded immediately.
 
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