So I got in line at the AT&T store around 11:50 last night, and was 4th in line. I wanted a 64gb plus, but planned on getting a 128gb plus if the 64 wasn't available.
A little before 7am, ATT employees started arriving at work. We asked them about the availability, and they all indicated that they had plenty of all models available, including the plus.
The process was very unorganized. They never came out to ask which models each person in line wanted. No tickets were handed out. At 8am, they just let the first 15 people into the store at once, and it was a mad dash to each of the 15 ATT associates scattered throughout the store. (The 15th person in line probably got in line about 5 hours after me).
From what I heard, everyone was told there were no 64 plus phones available. Most were told that the only plus iPhones they had were 16 and 128, but I heard one rep tell someone they only got the plus in 16gb.
I told my associate I wanted a 128gb plus, since the 64 wasn't available. He has the runner go to the back to get it, but he comes back out and said that they only have 16gb left in the plus. The guy next to me, who was behind me in line, was in the process of buying a 128gb plus.
I went to the manager and explained that I'm being told that only the 16gb version is available, yet people that were in line after me are buying the version that I wanted. I made it clear that he needed to come up with a 64gb or 128gb plus for me. He said, "let me see what I can find", and went to the back. He came back out with two phones, and pulled me to the side. He said, I have the 64gb plus in silver or space gray, which do you want".
When the associate was checking me out, the manager came back over to me and told me to put my box away, so no one else saw that I was buying a 64 plus. The 3 people that were ahead of me in line all wanted the 64 plus, and had to buy different versions instead.
Obviously, it worked out for me since I got the exact phone I wanted, but it was a very shady experience. Not sure why ATT would intentionally hold back the 64gb plus, and make everyone buy the other models instead.
A little before 7am, ATT employees started arriving at work. We asked them about the availability, and they all indicated that they had plenty of all models available, including the plus.
The process was very unorganized. They never came out to ask which models each person in line wanted. No tickets were handed out. At 8am, they just let the first 15 people into the store at once, and it was a mad dash to each of the 15 ATT associates scattered throughout the store. (The 15th person in line probably got in line about 5 hours after me).
From what I heard, everyone was told there were no 64 plus phones available. Most were told that the only plus iPhones they had were 16 and 128, but I heard one rep tell someone they only got the plus in 16gb.
I told my associate I wanted a 128gb plus, since the 64 wasn't available. He has the runner go to the back to get it, but he comes back out and said that they only have 16gb left in the plus. The guy next to me, who was behind me in line, was in the process of buying a 128gb plus.
I went to the manager and explained that I'm being told that only the 16gb version is available, yet people that were in line after me are buying the version that I wanted. I made it clear that he needed to come up with a 64gb or 128gb plus for me. He said, "let me see what I can find", and went to the back. He came back out with two phones, and pulled me to the side. He said, I have the 64gb plus in silver or space gray, which do you want".
When the associate was checking me out, the manager came back over to me and told me to put my box away, so no one else saw that I was buying a 64 plus. The 3 people that were ahead of me in line all wanted the 64 plus, and had to buy different versions instead.
Obviously, it worked out for me since I got the exact phone I wanted, but it was a very shady experience. Not sure why ATT would intentionally hold back the 64gb plus, and make everyone buy the other models instead.
