Shattered front glass on iPhone 4 replaced free...

Discussion in 'iPhone' started by sparkeyben, Jul 11, 2010.

  1. sparkeyben macrumors newbie

    Joined:
    Dec 21, 2007
    Location:
    Indianapolis, Indiana
    #1
    My girlfriend dropped her iPhone 4 from her purse while getting into the car on Friday and it shattered the front glass from the bottom right corner about half way up the glass. Totally spider webbed. It worked perfect just the glass was broken

    We had a trip to NYC planned for a while so we just decided to wait to deal with it until after the trip. Got to NYC today and are staying pretty close to the 5th ave Apple store so we walked down. Amazingly enough walked in and got an immediate genius appointment. The employee that helped us at first said it was $200 to get it fixed. I explained how it happened and he said give me a sec and I'll see what I can do. He came back and said they would replace it with a new phone just this once. 10 minutes later he came back with a fully activated brand new phone.

    Say what you will but Apple totally did my girlfriend right. Great customer service in a store that easily had 300 people in it.
     
  2. Goaliegeek macrumors 6502a

    Goaliegeek

    Joined:
    Apr 13, 2009
    Location:
    Colorado
    #2
    I'd give that guy a tip or take him out for a beer
     
  3. sparkeyben thread starter macrumors newbie

    Joined:
    Dec 21, 2007
    Location:
    Indianapolis, Indiana
    #3
    My girlfriend asked him if she could give him a hug or if he wanted to go make out...haha. Thankfully he said no thank you and we were on our way.
     
  4. macduke macrumors 604

    macduke

    Joined:
    Jun 27, 2007
    Location:
    Central U.S.
    #4
    If Apple keeps this up, they're going to be out a lot of money on iPhone 4! Lots of people are breaking these things this time around!
     
  5. xtend macrumors regular

    Joined:
    Oct 14, 2009
    #5
    +1 :cool:
     
  6. F123D macrumors 68040

    F123D

    Joined:
    Sep 16, 2008
    Location:
    Del Mar, CA
    #6
    HAHAHA
     
  7. Blorzoga macrumors 68030

    Blorzoga

    Joined:
    May 21, 2010
    #7
    Your girlfriend must be hot. That's the only explanation.
     
  8. kockgunner macrumors 68000

    kockgunner

    Joined:
    Sep 24, 2007
    Location:
    Vancouver, Canada
    #8
    Lol, probably; why else would telling the Genius that his girlfriend dropped it convince them to replace it for free?
     
  9. Bassir macrumors member

    Joined:
    Aug 27, 2008
    #9
    Seriously.

    Pics of said girlfriend. Or else the story is BS. In other words: pics or it didn't happen.
     
  10. murdercitydevil macrumors 68000

    murdercitydevil

    Joined:
    Feb 23, 2010
    Location:
    california
    #10
    you're so cool.
     
  11. brayhite macrumors 6502a

    Joined:
    Jun 21, 2010
    Location:
    N. Kentucky
    #11
    This is very valid.

    By the way, there's definitely a "you're holding it wrong" joke that should be used here..
     

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