In any business, if you buy an expensive machine which has a certain spec/performance needed to perform efficiently in a competitive environment .... you purchase carefully and expect that manufacturer to uphold that 'trade description promise' for the reasonable lifetime of that product. If you are buying what you judge to be a Professional machine with connectivity/flexibility to do a whole range of tasks in a Professional environment .... you expect the manufacturer to maintain that machine to continue to work reasonably, as advertised, to the spec on the box ..... In an engineering environment, where livelihoods and huge amounts of money are at stake ..... machine manufacturers always factor in that if they do a software so-called 'update/upgrade' to a piece of machinery on site which 'goes badly wrong'.... and proves to severely downgrade the machine's speed, efficiency, functionality and flexibility of function ......they would be expected to pay compensation to the customer ..... Consequently, these machine manufacturers always design and test any software Upgrade thoroughly BEFORE releasing to the customer. If a mistake does slip through the net .... there is nearly ALWAYS an easy 'UNDO' option regressing machines back to the previous good commercial working state so that the customer's period of 'non-use/crippled use' is reduced to a minimum and normalcy resumed without fear of manufacture shut down, bankruptcy and especially mental breakdown on the customers part. No manufacturer outside computing would dream of providing a customer with software that crippled and regressed their machine's performance repeatedly ..... they wouldn't last 2 minutes in engineering or other industries ..... so why does the Computer Industry and people on here defending such practices as 'normal' .... think they are immune, firstly to criticism .... and secondly from legal redress/compensation for those churning out 'bad software product'. It's not as though they haven't got the money or resources to fix these problems ..... so besides laziness to product test thoroughly BEFORE release, and sheer greed .... what's their excuse? Running businesses just on what your accountants say is good for profit margins but will eventually bite Apple and Co. in the rear, if there is any justice in the world - [definitely in short supply at the moment]. <<PERSONAL INTERLUDE:.......(SKIP IF TWITTER IS YOUR MEDIUM OF CHOICE) For many who got into Apple during the MacBook Pro/Snow Leopard era(like me) with all those connectivity options and a software that after a few initial 'glitches' ran like clockwork, this to many was Apple's heyday. Synchronicity of Hardware and Software flexibility and multi-functionality for Pro Users. Putting rosey tinted glasses aside, it was truly a Pro machine with loads of Pro App developers in Photography, Video, Music all enthusiastically churning out great products that turned MacBook Pro into the BEST computer laptop experience on the planet. Fast, efficient, easy to use, intuitive …… if you experienced those days …. you will know what I am talking about. That experience persuaded me to buy an iPhone(5) …. great camera/video/sound recording etc …. and an iPad Air ….. love 'em both. But, in so many ways, for so many people but a few diehards with their heads clearly in the sand ….it has pretty much been ALL downhill from those heady days in many people's eyes, who value a Pro machine …. re: software development. Not denying there have been exceptional isolated instances of software programming brilliance ..... GarageBand for instance has evolved across platforms with interesting mutations bringing music to a new audience and pushing things forward dynamically ..... but the experience for pro photographers and pro video makers recently has in 90% of cases been a course of bitterness, frustration, less flexibility and glitches. Apple have a bad habit 'destroying' competition by buying up truly great independently produced Pro Apps, then phasing them out and breaking their compatibility with a new OS …. then replacing them with glitchy half breed versions with a fraction of the functions ….. This hasn't won Apple ANY friends over the years .... and all but destroyed their Pro platform reputation - people are hanging in there ... on sufferance and out of loyalty, but the enthusiasm has definitely gone! We moaned about all these issues above years ago, me on this Forum a few years back ….. Apple are STILL doing it and ignoring customers rights and protests ….. surely Helpline workload is telling them there is a problem? Feedback? .... don't waste your time, Folks! They are overloaded with Feedback from 10 years ago ..... it's made no difference ..... >> Many have spent a fortune on devices promising a certain spec/speed/functionality/flexibility to work with certain Professional Apps .... when software changes break working Apps essential for business without 'Warning'. Compensation needs to be paid .... because it shows insufficient testing has been done ..... negligence proven. Time the industry paid up for these damages. Customers complaints have been ignored for too long . Courts now need to focus Apple sharply on this. Like the banks, they can afford it. It's a disgrace that needs regulation and fines imposed on ALL computer companies that conduct business in this way ….. and the money needs to go to customers in compensation - NOT to the regulatory bodies imposing sanctions/fines. It's a cheek making customers pay for the privilege of being messed around, having their devices functionality broken each time. People's businesses and mental wellbeing are at stake here. IF APPLE HAVE GOT INVESTMENTS/ SHARES OR OWNERSHIP IN ANTI-DEPRESSANT PHARMACEUTICAL COMPANIES ….. I WANT TO KNOW ABOUT IT!! Businesses/people have made huge investments, they can't afford to 'jump ship' and chuck Apple stuff in the bin ….. and move back to Samsung+Microsoft. <<LIGHT-HEARTED INTERLUDE:It was either Apple devices across the board …… or the kids going to college ….. we all chose Apple ….. and now the kids are all working in McJobs and being abused by rogue bosses What do you tell kids like that, without prospects? ….. Apple p*ssed on their futures?>> I'm not expecting Apple to fund my kids through college, just Fast Track compensation to customers with broken machines/broken apps/under performing gadgets .... and especially businesses damaged by machine failure (software) to perform tasks promised ….. Businesses have gone bust and had their reputations destroyed for failing to deliver on time. This should all be covered under Trade Description Violations. Court action could either be through political lobbying(rarely works these days .... they are all sooo corrupted by Big Business.) probably best through crowd funded co-operatives to sue these super rich computer companies (that have made the customer really pay - with interest!) ..... for what is owing ..... long overdue. A few lawsuits should sort these cowboys out …..talk about Rogue Traders …… the whole computer industry should have the Book on Consumer Law thrown at them ….. the long heavy version. And another thing, sticking 'slippery eel' clauses on page 5,098 of the Terms/Conditions of Use Agreements is no excuse ..... no manufacturer should have a 'Get Out of Jail Free Card' for this! (don't look it up, McRumour 'lawyers', I made the number up ….. but guessing it wasn't mentioned on any page before most people went Zzzzzz reading the T&C! Which happens invariably around line 3). Actually, maybe having a few TOP computer industry bosses 'banged up' in a tough Prison might be 'just what our specialist anti-depression doctors ordered' .... that would certainly focus the other managers in the computer industry to likewise 'step in line' and push through reforms. We are sick of being 'shafted' by these people ..... if they experienced what we have been feeling .... on the other side of the fence ..... maybe things will change. We have suffered for many years with this ..... so 1 year behind bars in a tough wing of a tough unit .... (no protection or privileges) ..... would really satisfy most of the many hundreds of thousands of people around the world with a valid complaint for compensation. I'm guessing there must be loads of 'psychos' who got locked up by the state for ramming their Macs down the throat of some poor Genius Bar advisor when the frustration became just to much! They would really be queueing up to meeting the Apple upper management bottom of the dark corridor of E Wing …. purely for an autograph of course. This Microsoft case, involving deliberate duplicity to trick people to Upgrade ..... shows courts are sympathetic to business losses in this area http://www.telegraph.co.uk/technolo...out-10000-over-automatic-windows-10-download/ People might say, "Chicken feed, what has that to do with Apple? No one forces people to upgrade?" ....... Many mechanisms force Apple users to so-called 'Upgrade' .... if you are naive to them, trawl this Forum ... I'm sure you will find examples. Duplicity to 'Up/Downgrade' riddles the computer industry .... because that's basically what it is these days, much of the time, a forlorn hope of better security and maybe a few bug fixes and dreams of that heyday App experience once again! Mostly people now just experience frustration. It's A Lottery. Business people are gamblers admittedly ….. but they know liability when they see it ….. and liability law.