I agree i dont like the tacky feeling or the orange peel look but it is definitely a tough screen protector.
And, even though zagg gives you a lifetime warranty, you still have to pay $4.00 shipping every time.
The customer service for IS kinda sucks. I have heard about people having problems talking with the people. The person I talked to was nice, but I had to wait literally 20 minutes on hold.
I think the issue with IS is that it because of the solution they include their product is harder to install then it should be. Add a little baby shampoo to it and it is infinately easier to install.
I had mine for about 2 months and it started to get a "burn" around all the edges, especially where my hand held the phone the most. Also, the screen protecter started to deteriorate, and made it look like there were small areas covered with mist, but it wouldn't wipe off. Stuck it on a white piece of paper and some areas were clear, most were brownish/orange tinted. Gross. Won't use one again