long story short, my 6 month old 6S that is flawless never dropped etc etc randomly died Saturday/Sunday morning
Rush to the Apple Store soon as it opens Sunday morning and they help me, check my phone out said they can't get it to turn on, no water damage, looks new so it Happens.
Then they tell me they will send it out to get repaired...? Um ok why not give me a new phone and let me be on my way (already pissed I lost a lot of personal items in my phone, my fault)
Comes out give me a "loaner" phone which was a 6 not a 6S. Tells me 3-5 business days I should have my phone back.
End of 5th business day I'm still here without my phone. Sure a lot of you will attack me and say shut up but apple is rather quick with these type of things but this whole thing was ass backwards. Why not just give me a refurbished phone from the back like they do for other people?
I'm sitting here using this old ass phone that's not even the same gb, for some reason won't even connect to my car via USB or Bluetooth. Very laggy. Over all garbage.
First time I've legit been pissed at Apple and how the store handled this whole situation
Rush to the Apple Store soon as it opens Sunday morning and they help me, check my phone out said they can't get it to turn on, no water damage, looks new so it Happens.
Then they tell me they will send it out to get repaired...? Um ok why not give me a new phone and let me be on my way (already pissed I lost a lot of personal items in my phone, my fault)
Comes out give me a "loaner" phone which was a 6 not a 6S. Tells me 3-5 business days I should have my phone back.
End of 5th business day I'm still here without my phone. Sure a lot of you will attack me and say shut up but apple is rather quick with these type of things but this whole thing was ass backwards. Why not just give me a refurbished phone from the back like they do for other people?
I'm sitting here using this old ass phone that's not even the same gb, for some reason won't even connect to my car via USB or Bluetooth. Very laggy. Over all garbage.
First time I've legit been pissed at Apple and how the store handled this whole situation