Should I replace it?

Discussion in 'iPhone' started by SoN1NjA, Feb 23, 2017.

  1. SoN1NjA macrumors 65816

    SoN1NjA

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    #1
    I have an iPhone 7 (Jet Black, although it's not relevant) and in the bottom left corner I have a white dot, it's a display defect

    While it doesn't bother me too much, should I get this replaced? Do y'all think I'd get a refurb? Could this lead to other complications in the future?

    I can't post a photo because I only have my iPhone 6s on my person, and I can't go home
     
  2. SoN1NjA thread starter macrumors 65816

    SoN1NjA

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    #3
    refresh page or read 3rd paragraph
     
  3. noobinator macrumors 601

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    #4
    Whoops sorry. I'd not like a display defect and would probably visit Apple.
     
  4. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

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    #5
    It'll almost certainly be a refurb at this point.
     
  5. SoN1NjA thread starter macrumors 65816

    SoN1NjA

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    #6
    That's what worries me
    I don't want a refurb, however I would like my $850 to be working without defects
     
  6. seadragon Contributor

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    #7
    I don't think you really have much choice. Refurbished units are absolutely fine. I've had a couple of them over the years and had no issues at all with them.
     
  7. SoN1NjA thread starter macrumors 65816

    SoN1NjA

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    #8
    Yeah I know, I'm rocking a 6s and iPod touch right now both are probably refurbs
    And got a 6 Plus that is too

    Do you think Verizon (not Asurion) would give me a brand new phone
     
  8. noobinator macrumors 601

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    #9
    Where did you buy?
    When did you buy?
    Do you have Verizon's insurance?
     
  9. SoN1NjA thread starter macrumors 65816

    SoN1NjA

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    #10
    Apple Store
    October?
    Yes, but Asurion is only for accidental damage, this is manufacture defect
     
  10. noobinator macrumors 601

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    #11
    In this case I'd say Apple store is your best bet. The refurb you get will be like new. If Apple has got anything right, it's making sure refurbs are as good as new (or better).
     
  11. Jimmyss macrumors member

    Jimmyss

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    #12
    You shouldn't replace it for just a dot. But if the replacement doesn't cost you any money, then why not get a new one?
     
  12. Newtons Apple Suspended

    Newtons Apple

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    #13
    It will not be a "new" one.
     
  13. Jimmyss macrumors member

    Jimmyss

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    #14
    Then you should just hang on to it. Still, a photo could be a great help for us to talk about it.
     
  14. foxconn Suspended

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  15. SoN1NjA thread starter macrumors 65816

    SoN1NjA

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    #16
    Will you put the new one in? Or will a store employee?
    --- Post Merged, Feb 23, 2017 ---
    Here's an EXAMPLE image found online, I only have 1 and it's not as crazy, nonetheless it's there
    Sample image
     
  16. shenfrey macrumors 68000

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    #17
    New is still new though and refurb (regardless of how perfect it is) is still a used product. I think TC wants to swap like with like.
     
  17. SoN1NjA thread starter macrumors 65816

    SoN1NjA

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    #18
    Yes
    If I'm paying $850 for a brand new phone, I should get a brand new replacement
     
  18. foxconn Suspended

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    #19
    But your phone is no longer new... it's used.
    --- Post Merged, Feb 23, 2017 ---
    Apple Store will replace it

    I had this issue on my 6S. It was fixed with a display swap.
     
  19. SoN1NjA thread starter macrumors 65816

    SoN1NjA

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    #20
    was a joke with your username

    and if this phone was brand new, they would still give the same service to any other phone
    Plus, to them and Verizon it's still worth $850, which is the price of a brand new one, the scratches on the back hasn't lowered my monthly bills
     
  20. Newtons Apple Suspended

    Newtons Apple

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    #21
    I am afraid you might be in for a disappointment. I am betting they replace the screen. Make sure you got a good backup on your phone and reset your before you give it to them.
    --- Post Merged, Feb 23, 2017 ---
    You need to direct this to the OP, not me.
     
  21. foxconn Suspended

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    #22
    "was" this "was" that but it isn't anymore.. your phone is now used so if you get a replacement it will be a refurb unless you're within your return window.

    i wouldn't want a replacement anyways, it's a hassle to get my phone set up properly again and there's always a chance something else might be broken.
     
  22. shenfrey macrumors 68000

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  23. Relentless Power macrumors P6

    Relentless Power

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    #24
    White box replacements are almost like new. I have had excellent experiences with them. I understand you think your entitled to one by saying "Should", but if you don't have AppleCare or out of warranty, this is the likely your only option.
     
  24. Bart Kela macrumors 6502a

    Bart Kela

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    #25
    I suggest you bring it back to the place where you purchased it from -- the Apple Store -- and ask them.

    They have several options
    A.) they say the unit isn't eligible for replacement
    B.) they replace the display unit in your phone
    C.) they replace your phone with a refurbished unit
    D.) they replace your phone with a brand new retail box unit

    You don't get to tell them which one they must choose. Of the four options they have, option D is the least likely to occur.

    You are not entitled to a brand new retail box unit.

    But, there's only one way to find out what they would do: ask them. Not us.

    Good luck.
     

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