Should I Return My Retina Macbook Pro?

Discussion in 'MacBook Pro' started by scorptec1, Aug 25, 2012.

  1. scorptec1, Aug 25, 2012
    Last edited: Aug 25, 2012

    scorptec1 macrumors newbie

    Aug 12, 2012
    Hey guys i've got til monday to return my retina macbook pro, it is running perfect the only flaws are there is a tiny scratch on the bottom and it creaks a bit when i hold it with one hand, is it worth returning?
    If you were in the same position what would you do?
  2. Dangerous Theory macrumors 68000

    Jul 28, 2011
    I have no idea what you expect from us. You're either satisfied or you are not. If you want the replacement go get it, if not don't.
  3. miles01110 macrumors Core


    Jul 24, 2006
    The Ivory Tower (I'm not coming down)
    Sometimes independent thinking is the best way to go. Decide for yourself if the problems you are experiencing make it "worth" it to return.
  4. gentlefury macrumors 68030

    Jul 21, 2011
    Los Angeles, CA
    If the question is, would I return it, the answer would be no....would you return it. Well, if it bothered you enough to ask....probably.
  5. rockyroad55 macrumors 601


    Jul 14, 2010
    Phila, PA
    You're asking so that probably means you want to.
  6. AZREOSpecialist macrumors 68020


    Mar 15, 2009
    Are you frickin' kidding? You would return a laptop over a "tiny scratch" in a place you would never look or see it and a creaking noise when you hold the laptop with one hand? Seriously? I don't know any laptop that doesn't creak somewhere - you should hear my partner's Dell. As far as your tiny scratch in the middle of nowhere, you will acquire even more scratches and in more obvious places the more you use your laptop. Get used to it.
  7. NewbieCanada macrumors 68030

    Oct 9, 2007
    Factors to consider:

    1. How long you'll be without a replacement

    2. Chance of the replacement having a worse creak or another flaw
  8. AZREOSpecialist macrumors 68020


    Mar 15, 2009
    Or… 3) Apple's products have spawned an epidemic case of OCD
  9. ducatiti macrumors 6502a


    May 18, 2011
    I returned two units with the same problems as yours. I didn't want to regret not returning the damaged units when I had the privilege to. Now I couldn't be any happier because I upgraded from the base to 2.6/16GB and received a Samsung display. Maybe you can do the same.
  10. iapplelove macrumors 601


    Nov 22, 2011
    East Coast USA
    If I got a screen I liked and and a smoothly running machine I would totally keep it despite minor cosmetic flaws
  11. Macral macrumors member

    Aug 3, 2012
    If yours got a perfect screen, no IR, dead pixels, bleeding, etc, you should definitely keep it considering there are so many screen issues with rMBP.
  12. retinarob macrumors regular

    Jul 26, 2012
    If the screen is perfect then I think you would be foolish to return it with even the slightest chance of getting one with a real flaw.

    I just don't see how a creak holding it in one hand can warrant a return.
  13. theuserjohnny macrumors 6502

    Jul 7, 2012
    I've gone through 6 rMBPs and out of all them I found some sort of blemish or scratch. It's just a matter of how much you are willing to accept it. I have a few stuff on this one but it was far more accepting then the previous ones. At least with these the "paint" is still on it where as the previous ones it was black where the scratch/dent was.

    My current one also has the creaking sound but under normal usage it isn't noticeable, I only get the sound when the computer is off and I run my hand under the bottom. However once the computer heats under normal usage I can't reproduce the noise.
  14. dailybibliotaph macrumors member

    Jun 23, 2012
    I don't think people who are saying that creaking noises are normal realize that there is a well known defect with some of the rMBPs with the bottom case being manufactured mis-aligned or with screw sets that can't torque down all the way creating an uneven case. When you put pressure on one side, either by picking it up - it doesn't have to be by one hand always - it makes a popping or creaking sound. It is not normal and Apple engineers have acknowledged the problem.
  15. Dronac macrumors member

    Jun 19, 2012
    I have a problem with creaking/cracking noises coming from the palm rest under normal use, and one fan sounds like it has a bad bearing sometimes (Hitting the case seems to fix it sometimes). Also, I would randomly lose 3-4 finger gesture's randomly until I reset the PRAM (Before and after the update)

    I was torn because I had a perfect Samsung screen, and my first had a bad LG (bad bleeding issues, yellow tint, and lower brightness). I'v got an advance replacement on the way, which I'll compare to my current one. I'm hoping I don't end up losing the screen lottery this time.
  16. Bryan Bowler macrumors 68040

    Sep 27, 2008
  17. iapplelove macrumors 601


    Nov 22, 2011
    East Coast USA
    That's just a bit obsessive and I almost feel bad you simply cannot enjoy using something special like normal people
  18. clyde2801 macrumors 601


    Mar 6, 2008
    In the land of no hills and red dirt.
    Yes. But you may not pick it. Unless, of course, you are able to cleverly disguise the pick as a scratch.
  19. theuserjohnny macrumors 6502

    Jul 7, 2012
    Now all of them had screen retention problems. I was able to live with the blemishes but not with the screen retention. But now I finally have a Samsung screen and have been unable to reproduce the problem like the previous LG screens.
  20. MBP2008 macrumors newbie

    Aug 25, 2012
    Orange County, CA
    if your unhappy return it

    Base on my own experience. If your unhappy no matter how silly the reason & you're still in the time frame, return it.

    I purchased my macbook pro 4 years ago & my Fiance put in a dvd and my brand new book CRASHED. took it in they sent it to "warehouse" and I received a refurbished one in return. After having paid $1800ish. I wasn't aware of the return policy. I assumed once bought yours to keep. Fastforward 2012: I have had so many issues since. Trackpad wouldn't track, ESC key doesn't work.....
    lesson learned: unhappy, return :) hope this helps.:)
  21. FuNGi macrumors 65816


    Feb 26, 2010
    Return it. Not because of the scratch but because you obviously don't need it.


    6. Really? It's people's story's like this that get me thinking there is soon to be allot of rMBP's in the refurb store soon.
  22. theuserjohnny macrumors 6502

    Jul 7, 2012
    Yeah again they all had LG screens and were all confirmed to have the ghosting issue. Had they not had the issue I wouldn't have had it exchanged that many times.
  23. alphaod macrumors Core


    Feb 9, 2008
    I have two dents on my the bottom cover of my new Retina MacBook Pro. No idea how I got them.

    I know I don't give a hoot, so I'm keeping my computer. I will be just as oblivious to any more minor things like scratches and chips.
  24. Ricanlegend macrumors 6502a

    Apr 21, 2009
    OP just return it , you still within the 14 days
  25. DVD9 macrumors 6502a

    Feb 18, 2010
    I think the creaking sounds are a sign that your Retina is haunted. A lot of Retina owners have reported seeing ghosts on their screens. Particularly if the screen is made by LG. Apparently LG had a tragic death in their factory that was not adequately resolved.

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