Should I Take My iPhone 3G Back?

[cambridge1807]

Agreed. I bought mine at AT&T on the 11th and it has large cracks on the back without dropping it once and has major light leakage. Do I have to take it back to AT&T, or will Apple let me return it there??? Sorry if this is a dumb question, but I'm going to the Apple store anyway to return some bad Bose earphones, so I'd prefer to do it there. Thanks in advance for the help!

For exchanges, you take it back to Apple since they are the manufacturer. AT&T is just a reseller, they probably don't know much about it anyways.

 

[Mr. Giver '94]

For exchanges, you take it back to Apple since they are the manufacturer. AT&T is just a reseller, they probably don't know much about it anyways.

Thanks. I figured that was the case, but I wanted to make sure before I got there and found out that I'd have to deal with AT&T on that issue. Should have a new iPhone by the end of the weekend.

 

[manicmac]

There is definitely an element of OCD when it comes to this phone. I'm on my 5th iphone at the moment, and I'm going to stick with it.

Reasons for returning:
1) Big dust clump lower right corner
2) Chunk missing from metal bezel and dust
3) Dust
4) Dust

When getting my 5 different phones, I went to 4 different stores. (We have lots of stores in Southern California).

You may think that my current phone is problem free. Well you'd be wrong. It's not problem free, but it is the most perfect one I have gotten yet, and I don't dare spit in the face of fate a 6th time.

But since I've unfortunately had a lot of experience with dust under the screen, let me say this. If you don't have dust under your screen.....you aren't looking hard enough. BUT DON'T START LOOKING. It will just piss you off.

Also, if a small speck of dust is the only reason for returning, I'd say don't sweat it. You run the risk of getting a phone with more problems, and if it REALLY bugs you, just pop the glass/lcd assembly up and blow some compressed air through it.

 

[Inukami]

I think you have every right to go back and exchange it but why don't people actually look at the Phone before leaving the store??? I did to make sure it was perfect.