This happened to someone, worst of all, it was a quad. At least it still worked, but the nice tower was bent thanks to careless idiots who throw the packages into the back of the trucks.
Happened to me, too. Ordered a DC 2.3 several years ago, and it arrived bent and damaged in the mail.
After a lengthy period of misery with the mailing system and their people, I got a full refund, and ended up swapping it out with a spare DC 2.0 at a local fixit shop.
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Now, here's a fun story. This fixit shop in particular was Apple-centered, and had a boatload of 68K Macs, PowerPC Macs, and retro Intel Macs for spare parts. They even had a huge wall of G5 towers up for display. And they heavily relied on customer donations to acquire these spare parts, so of course approving their works, I myself donated many machines (several of which were easily fixable, unbeknownst to me) for their use.
About a year ago, the fixit shop decided to relocate to a far sexier, far tinier storefront (taking on the same "form over function" goal modern Apple has) to focus on fixing iPhones and recent Macs. The only problem with this was that they had loads of vintage Apple stock (so they could be more useful to a broader demographic), which the tiny store couldn't fit.
Well, they took every machine they had, 1985 - 2006/8, and recycled them.
No selling, no giving away, not even a leave on the curb. No advance notice, every one of them was taken away and destroyed.
I remember admiring an MDD they had on display, along with a 15" iMac G4, and a blueberry iMac G3. Not to mention the countless G5s they had up.
This is especially painful because the great G5 I rely on today, that was from that store as "spare parts", only had a memory misconfiguration and absolutely nothing else amiss. Now, think of how many possibly identical situations were the case for all the other machines.
Needless to say, I lost every shred of respect I had for them when I found this out, not to mention business.
Oftentimes I find myself wishing the iPhone had never existed, itself perhaps singlehandedly producing a kind of endless, clueless consumer mentality rarely seen in the same space beforehand...
