Single Sign On Frustrations

bunger

macrumors 6502
Original poster
Mar 1, 2007
458
4
I’m setting up a new ATV 4. I have. DirectvNow subscriptions and have download about a dozen network apps for the ATV.

The first time I launch the app, I am prompted whether whether I would like to use my DTVN sign on - yes!

Then the app asks me to go their website to activate it... for every. Single. App.

Is that how it is supposed to work?
 
  • Like
Reactions: George Dawes

vertical smile

macrumors 601
Sep 23, 2014
4,688
5,762
I thought I read a while back that DTN was added to the list of SSO participants, but it isn't on there now.
 

turbineseaplane

macrumors 603
Mar 19, 2008
6,151
9,147
Very odd... DTVN is a selectable provider on the ATV...
Yeah they appear to allow us to select all of them it seems like but that doesn't mean they're supporting single sign-on unfortunately.

Whole situation is a jumbled mess thanks to the providers holding out on certain aspects selectively
 

mallbritton

macrumors 6502a
Nov 26, 2006
726
141
DirecTV Now is not currently a supported SSO provider. But it will be when tvOS/iOS 11.3 is released.

To enter your TV Provider credentials on the Apple TV open Settings > Accounts > TV Provider. Any apps that support SSO ought to prompt you to allow it to access the credentials the first time you launch it.
 

mallbritton

macrumors 6502a
Nov 26, 2006
726
141
I'm running the public betas of iOS and tvOS. In tvOS/iOS 11.2.x DirecTV Now is not a supported provider, but it is in the 11.3 public betas.
 

turbineseaplane

macrumors 603
Mar 19, 2008
6,151
9,147
I'm running the public betas of iOS and tvOS. In tvOS/iOS 11.2.x DirecTV Now is not a supported provider, but it is in the 11.3 public betas.
Nice - Hope that stays..
Really want to see more and more as part of SSO, especially the Streaming providers.
I know Vue & Sling are there - hope YouTubeTV gets onboard also..

This nonsense of traditional cable providers just trying to be difficult to their own paying customers wishes is so awful. Just sucks.
 

naterman

macrumors newbie
Feb 22, 2018
2
0
I’m setting up a new ATV 4. I have. DirectvNow subscriptions and have download about a dozen network apps for the ATV.

The first time I launch the app, I am prompted whether whether I would like to use my DTVN sign on - yes!

Then the app asks me to go their website to activate it... for every. Single. App.

Is that how it is supposed to work?
I use DTVN with AppleTV 4 and am able to use SSO for many apps, but not all. It just doesn’t work with all providers, but it does seem to work well for many. This link may be helpful:

https://help.directvnow.com/hc/en-u...count-to-access-network-sites-and-mobile-apps
 

turbineseaplane

macrumors 603
Mar 19, 2008
6,151
9,147
I use DTVN with AppleTV 4 and am able to use SSO for many apps, but not all. It just doesn’t work with all providers, but it does seem to work well for many. This link may be helpful:

https://help.directvnow.com/hc/en-u...count-to-access-network-sites-and-mobile-apps
Are you just authenticating with your DTVN credentials each time?
(as many of us do using normal cable co credentials on a per app basis)

Single Sign On is different than that.
SSO is supposed to be system level authentication and you're done (thus the name)
 

naterman

macrumors newbie
Feb 22, 2018
2
0
Yes, I sign in to DTVN, set it as my network in settings, and then the first time I open (compatible) apps they ask if I want to “sign in with my provider.” I just click yes, and that’s it.
 

turbineseaplane

macrumors 603
Mar 19, 2008
6,151
9,147
Yes, I sign in to DTVN, set it as my network in settings, and then the first time I open (compatible) apps they ask if I want to “sign in with my provider.” I just click yes, and that’s it.
Yeah, it's the same process for all of us, it just "doesn't end up working" if the provider doesn't support SSO (you get a message).

Sounds like DTVN is onboard the SSO bandwagon either now or shortly (when that beta clears to release).
Great to hear!
 

mattopotamus

macrumors G5
Jun 12, 2012
13,691
4,112
I think they basically don't want to make it too easy or enjoyable to use anything beyond their provided (and charged monthly for) hardware.
That makes sense. Plus they have the Roku app which works as an actual cable box. It’s been free and in beta, but I’m sure it will be live and cost money this year.
 

turbineseaplane

macrumors 603
Mar 19, 2008
6,151
9,147
Plus they have the Roku app which works as an actual cable box
No kidding?
Good on them for embracing that I guess...
Nice to have options..

I wonder if they'll ever make an Apple TV App?

I wish Comcast would get into the OTT Streaming Cable game. They have so much infrastructure and clout that they could probably put something together that would be competitive and at the very least keep other options on their toes.

(no - I don't like Comcast at all - but trying to live within the world we have here..)
 

mattopotamus

macrumors G5
Jun 12, 2012
13,691
4,112
No kidding?
Good on them for embracing that I guess...
Nice to have options..

I wonder if they'll ever make an Apple TV App?

I wish Comcast would get into the OTT Streaming Cable game. They have so much infrastructure and clout that they could probably put something together that would be competitive and at the very least keep other options on their toes.

(no - I don't like Comcast at all - but trying to live within the world we have here..)
It’s pretty great. I have a Roku TV in my sunroom and just use the Xfinity app. You get access to your DVR and full blown cable without needing a cable box.
 

turbineseaplane

macrumors 603
Mar 19, 2008
6,151
9,147
It’s pretty great. I have a Roku TV in my sunroom and just use the Xfinity app. You get access to your DVR and full blown cable without needing a cable box.
I was very excited about my Roku StreamingStick+ test of Youtube TV this weekend, but I have to say, the performance of that particular service on my ATV4k is *way* better than the Roku..

I guess I shouldn't be surprised due to the hardware differences. The ATV4k starts streams basically instantly and they go to full rez/clear nearly as fast - the Roku doing the exact same thing on the same app takes sometimes almost 30 seconds to get clear - really when sucks when changing channels..
 

mattopotamus

macrumors G5
Jun 12, 2012
13,691
4,112
I was very excited about my Roku StreamingStick+ test of Youtube TV this weekend, but I have to say, the performance of that particular service on my ATV4k is *way* better than the Roku..

I guess I shouldn't be surprised due to the hardware differences. The ATV4k starts streams basically instantly and they go to full rez/clear nearly as fast - the Roku doing the exact same thing on the same app takes sometimes almost 30 seconds to get clear - really when sucks when changing channels..
The ATV is by far, IMO, the best interface off all of the streamers. It is what I use in my home theater for streaming.
 

turbineseaplane

macrumors 603
Mar 19, 2008
6,151
9,147
The ATV is by far, IMO, the best interface off all of the streamers. It is what I use in my home theater for streaming.
I totally agree - The remote is the one thing that I think is way better on Roku.

In my testing with family members who've not used YTTV on either device, they intuitively get their way around with the traditional D-pad and layout and feel of the Roku remote and buttons and the materials.

I'd switch to an old silver ATV remote if it had volume buttons, but sadly it does not.

The Siri remote is ruining my f'in life.
It's just not a good design for a TV remote. It looks nice and is fancy, but there are legitimate usability issues with it. So irritated they don't offer a "pro remote" or multiple options or re-design it or something..
 
  • Like
Reactions: mattopotamus

BasicGreatGuy

macrumors G5
Sep 21, 2012
13,963
13,774
In the middle of several books.
I totally agree - The remote is the one thing that I think is way better on Roku.

In my testing with family members who've not used YTTV on either device, they intuitively get their way around with the traditional D-pad and layout and feel of the Roku remote and buttons and the materials.

I'd switch to an old silver ATV remote if it had volume buttons, but sadly it does not.

The Siri remote is ruining my f'in life.
It's just not a good design for a TV remote. It looks nice and is fancy, but there are legitimate usability issues with it. So irritated they don't offer a "pro remote" or multiple options or re-design it or something..
I just want a channel back button on the remote.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.