My iphone fell out of my pocket and I ran over it with a fork truck. My question is what will it cost me to get a replacement phone? This model was a 16GB 3GS. Is the easiest way to get the ball rolling to make an appointment at an Apple store? I have attached images for those who can stand the gruesome horror that was a functioning iPhone.
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Smashed iPhone
- Thread starter leeroy.murray
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If you make an appt with the Genius Bar, they can do a service replacement for $199. Or you can buy a new one for whatever price AT&T allows you to (depends on your contract).
No, its for OOW replacements. But it does say, they won't accept the iPhone if its been separated into multiple pieces.
Everything is still together just glass cracked, bottom crushed from the button down...
I understand that, but I think the phone MUST have some useful parts in it that can be refurbished. I'm just saying. Why not go into an Apple Store, and see what they can do. It probably will be $199.
http://www.apple.com/retail
http://www.apple.com/retail
I have a genius appointment at 10:10am EST tomorrow. Hopefully it will only cost me $199...
Let me know how it goes. I'm curious to what the "genius" will say when he sees the iPhone is in need of repair.
I remember someone posted a chart of Genius guidelines for replacement when it comes to iPhone damage.
I wish I saved the URL, so I could post it here, but the topic creator's iPhone falls in the last, unsalvageable section - meaning Apple's suggestion would be to buy a new one at full price.
But we'll see how this story pans out.
I wish I saved the URL, so I could post it here, but the topic creator's iPhone falls in the last, unsalvageable section - meaning Apple's suggestion would be to buy a new one at full price.
But we'll see how this story pans out.
Highly doubt it. I even highly doubt they'll even take it for $199. If the internal main boards still work, then yes, I could see it happening.
As far as what Apple would do, I'd say trash it, it'd be more cost effective to recycle the parts than to repair and/or put new ones in.
"My iphone fell out of my pocket and I ran over it with a fork truck."
I don't think I've ever seen that at the start of a post.
The ways people destroy their iPhones......
Hopefully the OP will let us know how things turn out.
I don't think I've ever seen that at the start of a post.
The ways people destroy their iPhones......
Hopefully the OP will let us know how things turn out.
Actually when you think about it, this could happen to any phone, but something like this would garner the most attention because it is an iPhone"My iphone fell out of my pocket and I ran over it with a fork truck."
I don't think I've ever seen that at the start of a post.
The ways people destroy their iPhones......
Hopefully the OP will let us know how things turn out.
The OOW replacement option says if the iPhone is in pieces, it's not available for the $199 replacement. However, "certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications." It's up to the Genius what they'll do with this.
http://www.apple.com/support/iphone/service/faq/#warranty7
http://www.apple.com/support/iphone/service/faq/#warranty7
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That sounds like one unlucky iPhone!
Best of luck with it.
That sounds like one unlucky iPhone!
Best of luck with it.
O_O ouch That hurt your iPhone and will your wallet next
Apple might replace it for $199 Depends on te Genuis's mood.
Apple might replace it for $199 Depends on te Genuis's mood.
I went into the Apple store and waited for my appointment, the genius was really easy to deal with, as soon as he saw my phone he said it could be replaced for $199. The whole process took right around ten minutes. the longest part was when the genius had to fill out a note about the phone. He commented that there should be a catastrophic check box the form.
OUCH! Good luck with the replacement!
ETA: Didn't see your post before mine--glad it all worked out well!
ETA: Didn't see your post before mine--glad it all worked out well!
