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So are all MBP owners with the 8600m GT cards screwed?
- Thread starter jjahshik32
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Yes that is what I meant and thanks for all the replies. I game occasionally and I'm on my first one after two years, hope it lasts....
Logic board, GPU, CPU, that's about it. Memories, HD, batteries and DVDRW don't count and a genius in a good mood as well as his/her supervisor.
Replacement
I had my MBP replaced (after arguing my case strongly). The laptop was in the shop 3 times and was in need of repair again when the agreed to replace it. The issues it had were: Hard drive replaced (1 month of ownership), Screen replaced (~6 months ownership; lots of dim/dead pixels), Logic board replaced (~ 1 year; overheating), and finally it had more screen issues as well as battery troubles(~2 years). To address the last set of troubles I took it to an apple campus store, but they refused to do anything about the battery or replace the computer. So, I called applecare and argued my way up the chain until finally I got someone who agreed to replace it. After the decision to replace it was made, it was an easy process.
I had my MBP replaced (after arguing my case strongly). The laptop was in the shop 3 times and was in need of repair again when the agreed to replace it. The issues it had were: Hard drive replaced (1 month of ownership), Screen replaced (~6 months ownership; lots of dim/dead pixels), Logic board replaced (~ 1 year; overheating), and finally it had more screen issues as well as battery troubles(~2 years). To address the last set of troubles I took it to an apple campus store, but they refused to do anything about the battery or replace the computer. So, I called applecare and argued my way up the chain until finally I got someone who agreed to replace it. After the decision to replace it was made, it was an easy process.
This is all too true. The BIG question is what apple will do once the 3 year period is up and people bring in their MBPs with broken Nvidia graphics chips asking for a free replacement. The first people in this situation should be occurring soon. Will Apple extend the period or will everyone be out of luck with a broken expensive brick that only lasted them 3 years....?
FWIW 2.4 GHz Macbook Pro purchased new March 2008. My video card went out last week. Never gamed much until February/March of this year. Started playing MLB2K10 in Windows 7 Bootcamp. Noticed the base would get VERY warm while gaming. Finally two weeks ago I rebooted....screen went black. Turned it off...back on...fine. Next day put it to sleep. Wouldn't come back.
After a RAM clear it would chime...no screen.
Took it in. Failed the test. Of note: I replaced my HDD with a 500 gig over a year ago. Upped the RAM to 4 gigs as well. The "Genius" (I HATE THAT NAME!) gave me a look when he inventoried my MBP...but didn't say anything. Dropped it off late Saturday night, picked it up Tuesday morning. No Apple Care.
After a RAM clear it would chime...no screen.
Took it in. Failed the test. Of note: I replaced my HDD with a 500 gig over a year ago. Upped the RAM to 4 gigs as well. The "Genius" (I HATE THAT NAME!) gave me a look when he inventoried my MBP...but didn't say anything. Dropped it off late Saturday night, picked it up Tuesday morning. No Apple Care.
Lol, the answer finally comes after nearly a hundred pages...
Your MBP was bought at nearly the same time as mine and lasted about 4 months longer than mine... One more GPU down.. how many more to go..?
Lol, the answer finally comes after nearly a hundred pages...
Your MBP was bought at nearly the same time as mine and lasted about 4 months longer than mine... One more GPU down.. how many more to go..?
Add one more!
I purchased a MBP 17" 2.4ghz in February of 2008. It died last week. Apple Store claims problem is not covered under recall. They insist it's not covered since they get no chime when trying to boot. Fan on, battery light on, and hard drive spins.... but no error code.
In the progress of going up the chain of command at Apple Care.
25 years of owning a Mac and this is the first one I've ever had a problem with!
Make mine another!
I bought my 15" 2.2Ghz SR MBP in July 2007 and last Tuesday the video stopped working. It would turn on, chime but with no video (on display or via DVI). Bought it to the Apple Store and they sent it off to have the logic board replaced. Luckily I have 6 weeks of Applecare left.
I had the screen replaced after 2 weeks of purchase. Now I the logic board was replaced. I hope nothing else happens for another year and half until I can buy a new one. Reading this thread doesn't bring me any comfort though.
I bought my 15" 2.2Ghz SR MBP in July 2007 and last Tuesday the video stopped working. It would turn on, chime but with no video (on display or via DVI). Bought it to the Apple Store and they sent it off to have the logic board replaced. Luckily I have 6 weeks of Applecare left.
I had the screen replaced after 2 weeks of purchase. Now I the logic board was replaced. I hope nothing else happens for another year and half until I can buy a new one. Reading this thread doesn't bring me any comfort though.
Add one more!
I purchased a MBP 17" 2.4ghz in February of 2008. It died last week. Apple Store claims problem is not covered under recall. They insist it's not covered since they get no chime when trying to boot. Fan on, battery light on, and hard drive spins.... but no error code.
In the progress of going up the chain of command at Apple Care.
25 years of owning a Mac and this is the first one I've ever had a problem with!
Apple needs to stop with the "no chime" crap, a lot of people manage to turn it off because it's annoying. I have mine turned off and I got asked this same question. The chime sound has no relationship to the hardware issues. They need to get their heads out of their butt and stop training their geniuses for this.
When I told the genius that I have purposely turned it off, he then move on and do the graphic test and it gave him the error code.
Did you tell the genius to do the graphic card test?
A little follow-up on my MBP's horror story.
I ran AHT a few days ago and got an error message :
4SNS/1/40000000:TGOD
After some searching I found it was related to a sensor. I also found, meanwhile, a copy of ASD to get a better diagnostic. It turns out, after further inspection, that the "GPU 0 Die temp sensor" has failed on me and the solution is a logic board replacement
I'll call apple to get a replacement machine as soon as the new MBPs comes out
I'm just surprised that none of my problems where related to the 8600....
I'm posting today what I hope to be my last message on this thread
I passed by the Apple Store this afternoon and decided to stop by. I explained a few problems I have with my current machine. - Backlit sometimes not turning on when coming out of sleep and/or when booting under other OSes
- GPU temperature sensor failure (altough the last time I checked, the problem seemed to have vanished...)
- Poping noise coming out of the earphone plug when the audio is active (which is simply a recurent problem for any MBP from what I have read)
The genius acknoledged to my problems and accepted to take the machine for repairs. I then mentionned the backstory of my machine and that I intended to call AppleCare for a replacement. I went back home and called. After some time on the line they gave me a contact at my local Apple Store to pick-up my brand new MBP with high resolution antiglare display tomorrow in the afternoon
I think I'll get AppleCare for that new laptop as well
2007 2.2ghz SR MBP. No Apple Care. 3rd GPU failure. Brought it into an Authorized Apple Repair Centre. Apple refused to replace the logic board at their expense. Worst $2500 I ever spent.
Typed this up on my new *regrettably* 13" MBP.
Typed this up on my new *regrettably* 13" MBP.
After some time on the line they gave me a contact at my local Apple Store to pick-up my brand new MBP with high resolution antiglare display tomorrow in the afternoon
So, the conclusion is that not all mbp owners with the 8600m GT cards are screwed.
Did you even fight for it? Apple made it very clear on their technote that they'll replace this even without Applecare. You should call AppleCare and get it replaced since it's the third time.
Some of the stuff i read on here that people bitch and complain about is really sad.
People here think they know everything about everything that goes on regarding policies/procedures with applecare and in retail stores and what constitutes a failure and how they should get a new machine.
People think that Apple needs to be responsible every time one of these machines with an 8600m has a logic board that fails. Have you ever taken the time to look at a logic board? There are so many different things that could potentially fail and cause the computer not to POST. Or boot to a solid LED with no chime and not be able to run the test.
It's purely comical and downright rude that people would be upset if Apple can not get a test made by nVidia to run on their machine and thus can not cover the machine under the nVidia failure for repair because they want something for nothing.
**** breaks. Apple took the time and resources to discover this nVidia issue in the first place and they are the only reason why its getting covered anyhow. Remember that.
People here think they know everything about everything that goes on regarding policies/procedures with applecare and in retail stores and what constitutes a failure and how they should get a new machine.
People think that Apple needs to be responsible every time one of these machines with an 8600m has a logic board that fails. Have you ever taken the time to look at a logic board? There are so many different things that could potentially fail and cause the computer not to POST. Or boot to a solid LED with no chime and not be able to run the test.
It's purely comical and downright rude that people would be upset if Apple can not get a test made by nVidia to run on their machine and thus can not cover the machine under the nVidia failure for repair because they want something for nothing.
**** breaks. Apple took the time and resources to discover this nVidia issue in the first place and they are the only reason why its getting covered anyhow. Remember that.
Dude, people in this case have the right to complain. 99% of the failures are directly GPU failures, the logic boards themselves are perfectly fine. It's always the same card, and also, 86xx mobile cards in all laptops brands have issues, not just Apple. It's a well known specific symptom that occurs, monitor/external display don't turn on, computer does turn on with light and so on. CD spins if you try to boot from a CD, suggesting the system itself is fine. Chime has nothing to do with anything, it can be turned off.
It is totally the responsibility of Apple to replace the WELL KNOWN DEFECTIVE nvidia cards with something that's not defective.
We did not pay 1000-3000$ for a laptop to fail on us every 6-12 months just because Apple refuse to redesign the logic board to fit in a newer generation of nvidia card that was not defective. The revision 2 is total crap, it's a lie they pull on us to keep the machines running with the same cards until our warranty expires.
Um.. no they didn't. It was a bunch of companies with constant GPU failures that discovered they were faulty. Apple isn't some do gooder everyone is trying to get one over. What is really sad is the fact people spend thousands of dollars on something that isn't functional, THROUGH NO FAULT OF THEIR OWN, only 2 or 3 years (or sooner) after they bought it. Whether it's the GPU or not, it doesn't matter. If Apple made a shotty machine they need to make it right!
Another fanboy in love with Apple... to their rescue!
Yesterday my MBP just turned off by itself and wouldn't turn back on. Wouldn't boot from an external drive, hard drive span up so it was clearly a graphics card issue (I've also been suffering from random scrambled displays, choppy animation, overheating). They only replaced the logic board which is another ticking time bomb. I asked the genius what happens when the computer breaks down down the road outside of Apple's 3 year program and he couldn't give me a definitive answer. I'm just going to try to use the hell out of my computer when I get it back tomorrow and try to get a unibody. I paid for a computer and I wan't it to last darnit!
Try this: Download and install Filigree, a screensaver. Then under option turn everything up high, and set your computer to never sleep... just run this all the time.
I know it look simple but for some reason it really stresses out graphics cards. Whenever I upgraded or overclocked a card I'd run this for 24 hours as a burn in. Might speed up the process for those looking to do so...
It won't speed up the process, there's no known process to speed it up. The soldering is most likely an aging+heat+something else issue, not just heat. I know a guy with 8600GT who did this for months and nothing happen. It finally failed a year later out of nowhere.
Weather could be an impact, as summer is now showing up. I don't know how many failures occur during summer or after summer as oppose to winter/spring.
MikhailT said:
The revision 2 is total crap, it's a lie they pull on us to keep the machines running with the same cards until our warranty expires.
I say:
How do you know? Do you work for Apple? Do you have inside knowledge of the resolution that was come to about manufacturing replacements for Apple? Do you know how nVidia fixed it in future chips? All 8600's are not defective it was mostly the ones that were manufactured first that had an issue.
You also keep referencing a card. It's a chip on the logic board that happens to have some memory soldiered on near it. That does not constitute a card. It's a graphics processing unit that is attached to a logic board. You might want to look at a diagram sometime to see how it actually looks. There's no separate "card"
Additionally, for you to say that "chime has nothing to do with anything" shows your lack of understanding of what exactly chime is. To say it can be turned off is true, but to say it has nothing to do with anything is silly.
Green86 Said:
If Apple made a shotty machine they need to make it right!
Um.. no they didn't. It was a bunch of companies with constant GPU failures that discovered they were faulty. Apple isn't some do gooder everyone is trying to get one over ..
I Say:
Apple did not make a shoddy machine through choice of their own, they were supplied with faulty processors, they seemingly lead the charge to get nVidia to own up to it (see below) and it seems that they have happily extended a helping hand to all customers who could potentially experience the issue. They have done what they can, and have done it far better than any other manufacturer who has experienced this issue.
Yes, there were many companies involved, but you need to get your facts straight here. nVidia was flat out denying that there was an issue with the chips. Per http://support.apple.com/kb/ts2377 .... In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected.
I knew I was going to get flamed for that post, but you guys spout nonsense that is clearly due to lack of correct knowledge.
The revision 2 is total crap, it's a lie they pull on us to keep the machines running with the same cards until our warranty expires.
I say:
How do you know? Do you work for Apple? Do you have inside knowledge of the resolution that was come to about manufacturing replacements for Apple? Do you know how nVidia fixed it in future chips? All 8600's are not defective it was mostly the ones that were manufactured first that had an issue.
You also keep referencing a card. It's a chip on the logic board that happens to have some memory soldiered on near it. That does not constitute a card. It's a graphics processing unit that is attached to a logic board. You might want to look at a diagram sometime to see how it actually looks. There's no separate "card"
Additionally, for you to say that "chime has nothing to do with anything" shows your lack of understanding of what exactly chime is. To say it can be turned off is true, but to say it has nothing to do with anything is silly.
Green86 Said:
If Apple made a shotty machine they need to make it right!
Um.. no they didn't. It was a bunch of companies with constant GPU failures that discovered they were faulty. Apple isn't some do gooder everyone is trying to get one over ..
I Say:
Apple did not make a shoddy machine through choice of their own, they were supplied with faulty processors, they seemingly lead the charge to get nVidia to own up to it (see below) and it seems that they have happily extended a helping hand to all customers who could potentially experience the issue. They have done what they can, and have done it far better than any other manufacturer who has experienced this issue.
Yes, there were many companies involved, but you need to get your facts straight here. nVidia was flat out denying that there was an issue with the chips. Per http://support.apple.com/kb/ts2377 .... In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected.
I knew I was going to get flamed for that post, but you guys spout nonsense that is clearly due to lack of correct knowledge.
As a end-user, i don't care who supplied the part of my macbook pro, i purchased a APPLE product not a nvidia product. Anyways, Apple did not want to recall all the defective products. In resume :Apple IS GUILTY.
Thats a silly way of looking at things. You purchased a product that contains parts made by other companies, just like a car, or TV, or DVD player, gaming system, etc..., just about any consumer electronics company doesn't make everything inside their product, but they are expected to stand behind the products they make even though they aren't using their own parts. Most manufacturers wouldn't do a shred of what apple has done as far as replacing the failed components for users at no charge for 3 years. You'd be really lucky if they covered you 1 hour past midnight on day 366.