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bradl,

Based on what I saw on KCRA TV, they may have to literally demolish a good portion of the mall and completely rebuild it from the foundation up. In that case, they're talking possibly not re-opening the entire mall fully until the end of October 2011!
 
On the subject of the apple store I wonder about the people who may have had macs, etc in for repair at the genius bar. What will happen to them? will apple give them new replacements?

The store is in the new section of the mall and with what they are saying it suffered little or no damage at all. Its possible that the apple store was unaffected. With that said even the new section will take a few months to reopen.

if they don't get replacements they will be waiting quite awhile for a repair ;)
 
On the subject of the apple store I wonder about the people who may have had macs, etc in for repair at the genius bar. What will happen to them? will apple give them new replacements?
I was wondering the same thing earlier. I'd be curious to know how Apple is handling the situation.

Even though Apple is on the opposite side of the mall, the news reported that the entire mall had been subjected to significant smoke and water damage. ...And no businesses have been able to enter the building, so at the very least any computers in for repair will be inaccessible for quite some time.
 
I was wondering the same thing earlier. I'd be curious to know how Apple is handling the situation.

Even though Apple is on the opposite side of the mall, the news reported that the entire mall had been subjected to significant smoke and water damage. ...And no businesses have been able to enter the building, so at the very least any computers in for repair will be inaccessible for quite some time.

Something else to think about.

They wouldn't let the Roseville FD into the mall because the idiot who caused this said that there may be explosives in his bag, still in the mall. So the entire time, the sprinkler systems were running in the mall.

If they were running throughout the mall, and assuming they were in the Apple store, think of all the water damage those Macs would have. There would be no way to sell those, let alone at the quality that Apple holds (assuming that the water seeped into the actual boxed Macs). Floor items are definitely gone.

BL.
 
Something else to think about.

They wouldn't let the Roseville FD into the mall because the idiot who caused this said that there may be explosives in his bag, still in the mall. So the entire time, the sprinkler systems were running in the mall.

If they were running throughout the mall, and assuming they were in the Apple store, think of all the water damage those Macs would have. There would be no way to sell those, let alone at the quality that Apple holds (assuming that the water seeped into the actual boxed Macs). Floor items are definitely gone.

BL.

Actually they stated a few times on the news that the sprinkler systems only went off in the immediate area of the fire which makes sense as that's how those systems are designed. So at least they weren't going off in the apple store vicinity.
 
FYI, from Wiki.

Operation

Each closed-head sprinkler is held closed by either a heat-sensitive glass bulb or a two-part metal link held together with fusible alloy. The glass bulb or link applies pressure to a pip cap which acts as a plug which prevents water from flowing until the ambient temperature around the sprinkler reaches the design activation temperature of the individual sprinkler head. In a standard wet-pipe sprinkler system, each sprinkler activates independently when the predetermined heat level is reached. Because of this, the number of sprinklers that operate is limited to only those near the fire, thereby maximizing the available water pressure over the point of fire origin.

A sprinkler activation will do less damage than a fire department hose stream, which provide approximately 900 liters/min (250 US gallons/min). A typical sprinkler used for industrial manufacturing occupancies discharge about 75-150 litres/min (20-40 US gallons/min). However, a typical Early Suppression Fast Response (ESFR) sprinkler at a pressure of 50 psi (340 kPa) will discharge approximately 100 US gallons per minute (0.0063 m3/s). In addition, a sprinkler will usually activate between one and four minutes, whereas the fire department typically takes at least five minutes to arrive at the fire site after receiving an alarm, and an additional ten minutes to set up equipment and apply hose streams to the fire. This additional time can result in a much larger fire, requiring much more water to achieve extinguishment.
 
I was wondering the same thing earlier. I'd be curious to know how Apple is handling the situation.

This is all likely covered by insurance and I'd venture to guess those people will be getting new Macs. This is another really good reason to not have any data on your mac when you bring it in. ;)
 
This is all likely covered by insurance and I'd venture to guess those people will be getting new Macs. This is another really good reason to not have any data on your mac when you bring it in. ;)

If I were Apple I would use a data recovery company to retrieve the data from those Macs at that store for repairs, put them on a Mac-compatible external hard drive, and give the owners new computers with the external drive to retrieve the data from the external drive.
 
I have a laptop there for repair right now. Fortunately, I have recent backups and a second machine to use at home in the interim.

I'm not too worried about it so I haven't followed up yet (repair was due to be finished this weekend or so) but they left me a VM on Saturday telling me that no official news was yet available and that I should contact the mall for further details.

I'll try to keep everyone posted how it resolves.
 
This excuse it right up there with the classic "The dog ate my homework." ;)

Haha, pretty good. Pretty good.

So, they've transferred it over to Arden Fair where I authorized work to continue on. They also gave me the choice of just coming to pick it up but since the parts are in I'm just letting them do the repair right away.
 
A short nine days later, and The Roseville Galleria is open! Quite amazing that they were able to re-open portions of the mall so soon. Grabbed this off Apple's website today:
 

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A short nine days later, and The Roseville Galleria is open! Quite amazing that they were able to re-open portions of the mall so soon. Grabbed this off Apple's website today:
I read on another site that the Apple store was on the opposite side of the mall from the GameStop, saving it from damage.

-Aaron-
 
I read on another site that the Apple store was on the opposite side of the mall from the GameStop, saving it from damage.

-Aaron-

It is. That is why it was able to open, along with some of the shops outside of the mall.

Macy's is slated to re-open this weekend (both levels), and it is closer to the fire than the Apple Store is.

BL.
 
Besides, Arden Fair sucks eggs. With Galleria out, I'm hoping it gives Apple more inclination to open a store at Palladio in Folsom.

BL.

Gotta agree with you about Arden Fair. I bought my mom an iMac there while visiting the area a couple of years ago, and found the whole experience at the mall to be unpleasant. Even the folks working in the Apple Store were a bit rude.

However, nothing is worse than the Westfield Mall off of K Street in downtown Sacramento. :eek:
 
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