So many people with late 2013 problems. Are there people that don't have issues?

[unimac]

Thats WHY I used the auto industry as the example. It really seems like you have a comprehension problem. You are explaining to me my own example to you....

You have a comprehension problem as the automative industry example, in which they constantly have recalls due to 3rd party suppliers faults happens quite often. This flies in the face of your parallel example in which you initially stated apple has 0 liability for a 3rd party supplier.. Oh great.. here you go below trampling on your own statements again :

Sony did a deal where they they made the batteries, with small changes to try and prevent the issue, free to Apple so they could give free replacements to the users.

So, they had sony replace faulty battery packs w/ faulty battery packs that still bloated.. excellent.

Then act like it, so far you are not coming across that you don't even understand what you, yourself are saying.

You've only been furthering my statements and back tracking on your own words.. It's cute.

No the problem is that to many people are just nitpicking. Issues are something that actually prevent the machine form functioning as intended to me. A creek is annoying, but doesn't prevent the item from functioning as advertised.

A creak is due to chassis flex. Chassis flex on such a dense electronic board can cause signal integrity issues over time and compromise it resulting in complete failure.... If you knew what you were talking about and worked in the industry, you'd understand this. That cute super thin design (FORM) can many times compromise (function) w.r.t to rigidity .. When you try to cut manuf'ing cost corners and ensure the bits of a 15" board can fit nicely in a 13" and thus have open space in a 15" that introduces chassis flex, that is a serious issue...

As for my background? I have a masters in electric and computer engineering and work on an enterprise grade chassis that that sells for over $300k+ w/ blades running at about $90k a pop.. So yeah, I think i know what i'm talking about and understand the business quite well. My background being irrelevant however as my statements make quite sound sense.

It was Nvidias fault the issue also effected many Dell and Lenovo laptops, they also had issues for it. And Nvidia provided the replacements parts to Dell/Lenovo/Apple for free so they could afford to do that program. Did you expect Apple to make a whole new logic board? The program ended when Nvidia stopped making the GPU's needed for that logic board. It' not that Apple shut stopped helping, its that they don't even have the parts to fix it anymore.

What kind of support do you expect on a 4 year old laptop?

It was Nvidia's fault.. a component supplier and Apple handled the front end fix w/ customers and the backend dealings w/ Nvidia..

I used it as an example because you clearly stated several times that 3rd party parts aren't apple's responsibility.. you then went to cite automotive industries which uses parts from part suppliers even more...

Just stop man.. you're stumbling all over your statements.

----------

When discussing a premium product like a Mac which is priced accordingly, its crucial to have these kind of threads. Higher quality and fewer problems are expected.

However I have a feeling over the last few years Apple products have been falling in quality, both hardware and software. Major issues in both, and immediately acknowledged by Apple, which is a sure sign they are very serious defects. iOS 7 is a disaster, it introduced so much lag even on newer iPad's. Mail in Mavericks doesn't work with Gmail - how do you not test such a basic use case? We all know the disaster that was Maps.

It's quite clear Apple QC and famous reliability is slipping badly.

As a shareholder and owner of multiple generations of Apple's products.. I completely agree and this is causing me to begin to look elsewhere for the quality of product that Apple used to once make.

----------

After using my new 15" rMBP a little over a week, I returned it due to some small cosmetic damage it had come with. I had almost decided to keep it since I loved the screen and everything else looked great, but in the end several small marks on the aluminum front along with some smudges on the top bothered me too much. Also noticed a little flex in the middle of the back black center strip. Replacement should arrive this Thursday and hoping it's a keeper!

Congrats and you did the right thing be returning it. Here's hoping that the replacement is perfect !

 

[Mac.User]

You have a comprehension problem as the automative industry example, in which they constantly have recalls due to 3rd party suppliers faults happens quite often. This flies in the face of your parallel example in which you initially stated apple has 0 liability for a 3rd party supplier.. Oh great.. here you go below trampling on your own statements again :


So, they had sony replace faulty battery packs w/ faulty battery packs that still bloated.. excellent.



You've only been furthering my statements and back tracking on your own words.. It's cute.


A creak is due to chassis flex. Chassis flex on such a dense electronic board can cause signal integrity issues over time and compromise it resulting in complete failure.... If you knew what you were talking about and worked in the industry, you'd understand this.


It was Nvidia's fault.. a component supplier and Apple handled the front end fix w/ customers and the backend dealings w/ Nvidia..

I used it as an example because you clearly stated several times that 3rd party parts aren't apple's responsibility.. you then went to cite automotive industries which uses parts from part suppliers even more...

Just stop man.. you're stumbling all over your statements.

----------



As a shareholder and owner of multiple generations of Apple's products.. I completely agree and this is causing me to begin to look elsewhere for the quality of product that Apple used to once make.

You really do have a comprehension problem. The amount of recalls does not have anything to do with this conversation. It was an example that Apple does not just redesign the battery for a product that is no longer on sale, and Sony is not going to just redesign its batteries that are already a legacy item. To expect them to is ridiculous, but you do seem to be a ridiculous person.

You really sound as if you expected Apple to sink R&D into a new battery that was already legacy and being phased out. Name ANY company that does that.

My arguments no not backtrack, stumble or trample over each other. Let me make this VERY easy for you:

If a company has moved on to a new design, and an issue arrises in the old one, they do NOT spend lots of R&D on the old design to remake it and then change the setup at the factory to make them. They enact the cheapest way of resolving the issue that makes the shareholders and noisy reviewers happy.


That is EXACLY what Apple did every time. SONY was told to have the recall, not Apple they were one of the companies that participated in it. Same with Nvidia, they had so many failures that it was Apple/Dell/HP/Lenovo that made them admit to a fault and provide replacement parts.

Did you expect Apple to redesign the battery parts for Sony?
If Intel chips start failing do you want Apple to redesign their CPU's for them?
No they work with the supplier to find some kind of fix that meets both parties satisfaction.

You still haven't said what you EXECTED Apple to do vs what you actually got out of them. You seem to avoid that question. You just keep bitching as if they should have done more, but never want to say what that "more" is.

 

[ecrispy]

One of the things about Apple is its reputation is solid. When they do get bad press (like Maps, antenna-gate, security issues) which would have sunk any other company, it seems to have zero effect on sales.

As a result, most reviews don't even bother looking for issues, let alone mention them. And buyers need to be aware that even though its made by Apple, that doesn't magically make it perfect, it uses hardware components just like any other pc, and Apple software quality is pretty bad these days considering how many bugs they have.

There is more than enough positive experiences and reviews, why do people think a thread like this devoted to problems is a bad thing? It doesn't 'discourage' buyers, it educates them and lets them make an informed decision.

 

[Vanillian]

2.6, 16gb, 512gb SSD, Samsung Screen.

No issues at all. Screen is beautiful, no dead pixels, no noticeable image retention, and no issues boot camping windows. This is my 3rd Mac and my 3rd one without a single issue. Booted up my 2011 Macbook Air yesterday to get some files off and wow, it's like night and day after spending the last week on my rMBP.

 

[unimac]

You really do have a comprehension problem. The amount of recalls does not have anything to do with this conversation. It was an example that Apple does not just redesign the battery for a product that is no longer on sale, and Sony is not going to just redesign its batteries that are already a legacy item. To expect them to is ridiculous, but you do seem to be a ridiculous person.

You really sound as if you expected Apple to sink R&D into a new battery that was already legacy and being phased out. Name ANY company that does that.

My arguments no not backtrack, stumble or trample over each other. Let me make this VERY easy for you:

If a company has moved on to a new design, and an issue arrises in the old one, they do NOT spend lots of R&D on the old design to remake it and then change the setup at the factory to make them. They enact the cheapest way of resolving the issue that makes the shareholders and noisy reviewers happy.


That is EXACLY what Apple did every time. SONY was told to have the recall, not Apple they were one of the companies that participated in it. Same with Nvidia, they had so many failures that it was Apple/Dell/HP/Lenovo that made them admit to a fault and provide replacement parts. Apple as such low R&D because they let their provider.

Did you expect Apple to redesign the battery parts for Sony?
If Intel chips start failing do you want Apple to redesign their CPU's for them?
No they work with the supplier to find some kind of fix that meets both parties satisfaction.

You still haven't said what you EXECTED Apple to do vs what you actually got out of them. You seem to avoid that question. You just keep bitching as if they should have done more, but never want to stay what that "more" is.

Just stop .. My convo w/ you ended when you began circling on your own words .. stretching for extended details when the general flaw in your arguments were highlighted ...

As for the battery : SOURCE THE BATTERY COMPONENTS FROM SOMEONE ELSE. It's a removal part. Every tom dick and harry makes battery cells... Not just sony...

http://www.nbcnews.com/id/14350403/
Look what dell did...
"The replacements are coming from Sony and a handful of other battery manufacturers."


So, there's your glaring and obvious answer. So much for having one's head wrapped around how business works... Learn how to use google and get informed.
Replacing a bloated battery w/ another bloated battery is not a fix. Sony fixed their cells .. and when that wasn't up to standard, dell sourced cells from other battery manufers.. Brilliant .. DELL could do it but Apple kept handing out batteries that bloat as a fix... That's back in 2009/2010

It's 2013 :
The current MBP's 'creaking' issue is 100% apple's problem.. not a supplier...It's their chassis design and it is not a minor one.. Beyond the minor sound is the thing that is producing the sound : chassis flex.. Chassis flex on dense electronics boards causes signal integrity issues and reliability issues.. Apple is known for having logic board failure issues (outside of causes from 3rd parties) ....A poster already highlighted a video issue resulting from it and having direct contact w/ an apple engineer..

I'm done w/ you. You're more concerned w/ trying to find some iota of right in what you said instead of getting at the truth and facts.. I don't have time for such discussions.

----------

One of the things about Apple is its reputation is solid. When they do get bad press (like Maps, antenna-gate, security issues) which would have sunk any other company, it seems to have zero effect on sales.

As a result, most reviews don't even bother looking for issues, let alone mention them. And buyers need to be aware that even though its made by Apple, that doesn't magically make it perfect, it uses hardware components just like any other pc, and Apple software quality is pretty bad these days considering how many bugs they have.

There is more than enough positive experiences and reviews, why do people think a thread like this devoted to problems is a bad thing? It doesn't 'discourage' buyers, it educates them and lets them make an informed decision.

Exactly. *upvoted

 

[Branskins]

2.6, 16gb, 512gb SSD, Samsung Screen.

No issues at all. Screen is beautiful, no dead pixels, no noticeable image retention, and no issues boot camping windows. This is my 3rd Mac and my 3rd one without a single issue. Booted up my 2011 Macbook Air yesterday to get some files off and wow, it's like night and day after spending the last week on my rMBP.

Isn't the retina beautiful? I own a retina iPhone and iPad and the effect on the rMBP is just in a different league in my opinion.

Awesome that you got a perfect one ! It's so hard to look at the older non-retina Macs haha

 

[old-wiz]

I read all of the 'i am having an issue threads' and still bought one...
14 days to return it .. So, suppose you're right. I gain nothing from people stating the obvious expected result : I actually bought a laptop that doesn't have issues. What matters the most actually are the ones that have issues.. because discussing the issues brings awareness for others. If it weren't for the thread about 'creaks'.. I'd have never known what to look out for and would have been stuck w/ a noisy laptop. What do i gain by someone saying : you know what.. mine doesn't creak.. as one would expect.

I recently bought a maxed out 13" MBA and have had no problems. The screen is fine, I have no wi-fi dropout, the Thunderbolt->Firewire works fine, keyboard is fine.

 

[thaifood]

There is no widespread pandemonium in regards to issues with the new rMBPs. It really comes down to a vocal minority.

99% of those who have the new devices and are happy with them will not post a thread or contribute to these forums stating their satisfaction.

People can nitpick all they want about the smallest things and make a forum thread and blow it way out of proportion. That makes it difficult to distinguish the people who do have genuine technical issues and draws an unrealistic perception of the build quality of this new batch of machines.

 

[Wediafom]

Update: after 10 days using my 13/2.4/ 8 gb ram with constant trackpad freeze, I have also discovered that volume would go mute unexpectedly while watching YouTube videos. I took it back to apple store and got an exchange. After initial inspection, my shift key is kinda stuck sideways. I don't know how to explain, but the key still responds. Not a bigie, I read that keyboard is covered under apple warranty. Or not? Anyway, after one day use, so far so good. No trackpad freeze or anything.

 

[RobboMB]

Just received mine this morning, 13 inch 2.6/16/512

Screen is fine, no creaking, no trackpad/keyboard issues as yet.

Happy camper so far!

 

[terzinator]

There are plenty of threads with people without issues or people taht claim to not have issues. However, those same people without issues, might actually have issues and not know it, especially with screen coloring.

There are known knowns; there are things we know that we know.
There are known unknowns; that is to say, there are things that we now know we don't know.
But there are also unknown unknowns – there are things we do not know we don't know.
- Rummy

 

[Pentad]

My maxed out 15" has been perfect. Absolutely, perfect. Couldn't be happier with it...


-P

 

[FuNGi]

15", 2.3/16/512 with zero issues -> no creaking, IR that I can tell, no obvious yellow tint (although I use f.lux to create such a tint in the evening).

My 2011 2.0 on the other hand just had it's logic board replaced due to the common AMD dGPU failure.

 

[Baadshah]

Just a quick question, is the bottom case meant to be a little flex? I just realized that mine doesn't creak but it flexes... Especially on the middle part of the bottom, it bends

 

[Ifti]

The freezing happened to me a couple of times, but that's a Mavericks issue I think. No other issues.

This.
Im very happy with the system, but its Mavericks that I think is a little flakey. The hardware is spot on.

 

[RobboMB]

Just received mine this morning, 13 inch 2.6/16/512

Screen is fine, no creaking, no trackpad/keyboard issues as yet.

Happy camper so far!

aaand i've had my first lockup. Closing the screen for a minute fixed it though, probably not a bad thing considering i've not really been away from the thing since it arrived

 

[Shushuwheels]

New 13" Macbook Pro 2.6GHz I5, 8GB RAM, 256 GB SSD

Flawless.

This is my first Mac and after being glued to this site for the past few weeks I was considering cancelling. Tis but a storm in a teacup.

Awesome machine.

 

[unimac]

New 13" Macbook Pro 2.6GHz I5, 8GB RAM, 256 GB SSD

Flawless.

This is my first Mac and after being glued to this site for the past few weeks I was considering cancelling. Tis but a storm in a teacup.

Awesome machine.

No reason you should have considered cancelling.. Either you get a macbook pro with issues or you don't. You have 14 days to evaluate it and inspect it for issues. If it has one :
> If it's minor, you take it to an apple store and have them fix it
* I bought a 15" BTO and did this twice (squeaking sounds). couldn't fix
> If it's not fixable, you return it and get your money back
* I eventually did return it and got my money back

Given what I observed on the 15", I decided against spending almost $3000 to then face issues down the road. I just went in today and bought a 13" (for half the price). The screen is brighter (must be an LG vs the samsung i had)... There are no squeaks (I feel the 13" chassis is more sturdy) and there isn't a single thing wrong w/ it.

That being said, there are most definitely issues w/ some of the products they are shipping out to people (I experienced it first hand). For those people, the odds are 100% that they got a broken product (1/1) .. Some people have re-ordered 3-4 times and still have gotten mbps w/ issues 4/4 .. I read all of this and got one w/ issues. So, I don't feel there is any reason in trying to downplay that. You either get a product with issues or you don't. If you don't, congrats ! There's no reason the discussion here should cause you to second guess buying one. They sure didn't for me and I actually ended up w/ a faulty one.

 

[Shushuwheels]

First let me state my use is not dependent on white trueness or colour levels. Honestly that goes over my head. If you buy as a truly professional graphic tool then my review is of little use.

But for me, and I would say I represent 95% of the 13in user base, right now it is great.

more than great.

EDIT: I am not here to dispute outstanding issues, I just haven't experienced them yet. Plus this computer is a degree better than I could imagine going on resources here.

SUMMATION: Don't believe the hype

 

[kazmac]

...

Nearly purchased a 13" rMBP this morning, thanks to Bank stupidity again, I did not.

I really liked the form factor and love the screen/speed. The trackpad was an utter joy (I cannot use the Magic Trackpad) - so quick and responsive. The keyboard felt sturdy too. It was nice to play with one for almost an hour. And great to see how Mavericks is supposed to work.

So while I do not own one yet, I was very impressed.

Glad I stopped by the Apple store this morning. I now have a better idea of what Mac will replace my aging iMac.

 

[Benk3350]

I'm completely satisfied with my 15" rMBP

I've had it for a few days and had no problems. No trackpad issues, no creaking, no yellowing, no ghosting, no lag, everything works as intended so far.

So there is hope. I'm sorry for people who spent so much money on a machine for it to be running into problems so early on.

 

[UBS28]

There are rMBP that have good white colours, I have seen them in the store. Mine is going back after I have compared it against other rMBP's. The sad part is, I have seen rMBP that have a worse screen than mine. So it's a huge lottery game we are playing.

The first one had a hardware defect, this one has a yellow screen. What's my 3rd rMBP going to be like?

 

[ktc]

3rd day in using my new 13" 2.6Ghz/8/256. Fresh convert from Windows.

Love the machine, no problems so far (knock on wood). No scroll lags, no clicks or creaks or groans, beautiful screen without splotching or IR (I didn't run the checkerboard, but it was on fixed pages for a long time during Bootcamp W7 install, etc., and I didn't see any issues afterwards). Very fast machine, 802.11ac is pulling in very high transfer rates, battery life is lasting me around 10 hours on actual use.

My only qualm is with Mavericks Calendar which isn't happy w/ my google calendar, but otherwise everything is great!

UPDATE:
After about 5 days, had 1 freeze, which seemed to be what others have referred to. The lid trick didn't work. So I downloaded the Mavericks update, we'll see how that goes.
Mavericks Calendar bug solved per thread in the MacOS forum.

Battery lasts LONG. I just came off a 13-hour hospital shift last night and even w/ constant use, watched a 2-hour movie, etc., the battery still has several hours left to go. Definitely lasting 9+ hours for me with expected usual use (includes not only surfing, but MS Office, occasional Civ V, etc).

 

[ASKendrew]

Received mine yesterday, 13" 256/8/2.4. No problems at all so far (the screen is beautiful) except when navigating some apps.
When I scroll over the minimise or maximise buttons the spinning wheel pops up for what seems like half a second. It also did it a few times when hovering over the 'exit fullscreen' button while playing a video on Netflix. Anybody else noticed this, or is this even normal (I'm new to Mac)?

Apart from this, couldn't be happier!