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Anyone who has used computers in the last 20 years knows that they can fail at any moment. I still have memories as a kid of going to CompUSA with my dad, buying a hard drive, and having it fail as we were transferring data to it. I've had a handful of hard drives and computers fail over my life time.

No, we wouldn't be stupid enough to blame the hard drive for losing our data as it would be our stupidity if we trusted a new drive with the only copy of our data.

You aren't going to get any sympathy because you didn't back up your photos. Especially in this day and age when it costs $0 to do so.

I've had an iPhone die too and in 10 mins I walked out with a new phone after entering an Apple store. No other cell phone company offers that service.
 
I'm sorry you lost your photos but with all the available options (Google, Dropbox, iCloud, WD MyCloud) you should probably just go stand in front of the mirror and take a good look at who is to blame. Hopefully you have learned from this..
 
Does that mean my data was also recoverable but they just didn't care? Or is it lucky that they managed to recover yours

It means that it's not their responsibility to safeguard your data. You're being completely ridiculous. Next you'll claim that it's Apple's responsibility if the phone were stolen from you.
 
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Does that mean my data was also recoverable but they just didn't care? Or is it lucky that they managed to recover yours
The motherboard on mine still had some life I guess, it was just crashing say within 5 minutes. Also, they did not have any policy of data recovery but the guy did it just out of kindness.
 
Me too. In fact, my photos exist in SIX (6) places: iCloud Photo Library, Google Photos AND local encrypted iTunes backup(s) AND on three (3) separate iDevices.

i use iCloud photo library, WD myCloud and google photos(somehow i dont trust google) lol
 
It means that it's not their responsibility to safeguard your data. You're being completely ridiculous. Next you'll claim that it's Apple's responsibility if the phone were stolen from you.

what the hell are you comparing..?
 
He's saying that your expectations are ridiculous.

Yep. Backup backup backup and then backup some more :). Digital replication is awesome in this aspect. I think I have my 89GB of photos and videos on 4 different hard drives at home, I store one at work, I have it on 2 cloud services not including iCloud backup and Google Photos (my primary).
 
I think my ultimate point, as I've said before, is that expecting the phone to be authoritative is ridiculous. Backups or no backups.

I back my phone up. I'm not an idiot. But I certainly don't expect that important content lives only on the phone. The phone is the end-point device, not the source.
 
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