So the otterbox defender is supposed to reduce touch screen sensitivity on iPhone?

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,785
7
New Jersey
I put it on and I have to tap a lot harder to get it to realize what I am doing. To the point where I can hear the plastic screen protector pop like it's getting pushed back .
 

ncstatered21

macrumors regular
Aug 17, 2010
180
1
I put it on and I have to tap a lot harder to get it to realize what I am doing. To the point where I can hear the plastic screen protector pop like it's getting pushed back .
I'm using one right now on my iPhone 5 and don't have an issue whatsoever. I used one 99% of the time of my iPhone 4 and didn't have an issue either. Check to make sure you have the plastic snapped together appropriately.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,785
7
New Jersey
I'm using one right now on my iPhone 5 and don't have an issue whatsoever. I used one 99% of the time of my iPhone 4 and didn't have an issue either. Check to make sure you have the plastic snapped together appropriately.
I did, it also happened on my ballistic hc case for my iPhone 4, I had to tap harder to get a response from the device so games like temple run are unplayable.
 

AznTakumi

macrumors regular
Apr 4, 2011
188
16
I'm having the same problem but I'm assuming the problem is becase that I have a screen protector on top of the otter box screen shield. Is someone else is having a different experience please let me know so I could return my otterbox for another one
 

NewGuyHere

macrumors regular
Mar 29, 2012
110
0
Well that's your problem.

1) THere's no need for two screen protectors. (Some argue that you don't even need one with the new gorilla glass.)

2) Having 2 screen protectors adds a lot of distance between the phone's touch sensitivity and your finger.

Solution: Take off the extra screen protector and try it out.
 

dlmart2

macrumors 6502a
Nov 2, 2007
669
1
I have the defender and it does reduce screen sensitivity but I thinks it's a small price to pay.
 

Beezzy

macrumors 6502
Apr 23, 2011
267
6
Pop out the screen protector from the Otter Box and use Zagg or Ghost Armor instead. That screen protector on the OtterBox is garbage and just traps in dirt and dust.
 
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Blorzoga

macrumors 68030
May 21, 2010
2,557
65
Well that's your problem.

1) THere's no need for two screen protectors. (Some argue that you don't even need one with the new gorilla glass.)

2) Having 2 screen protectors adds a lot of distance between the phone's touch sensitivity and your finger.

Solution: Take off the extra screen protector and try it out.
The person with the two screen protectors is not the one with the touch problem.
 

NewGuyHere

macrumors regular
Mar 29, 2012
110
0
OH, my bad. Anyway, for OP: try taking apart the case maybe you put it on wrong. it should be flush with the screen.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,785
7
New Jersey
I solved it by taking out the screen protector, now I have a full uninterrupted view of my iPhone 5's beautiful display :)
 

epphllps

macrumors 6502
Mar 13, 2011
355
2
West TN
Picked up an otterbox defender last night and while I like the glacier colors, I HATE the lack of screen response. I didn't buy the case to remove the built in screen protector as I never have done that with the defender. I took off the case and plan on returning it tomorrow. There was a huge space between the protector and the actual screen of the phone. I had to press down hard just to type. Can't be right. I also noticed marks on my screen where there seemed to be pressure from the plastic case in the four corners of the phone.

Anyone else have issues like this using the built in screen protector?
 

lovetamarav

macrumors regular
Feb 12, 2011
110
17
Really dislike the defender for the iPhone 5. I had it for my iPhone 4 and it was fine. Bulky of course, but the screen worked the same as it did without the case. With the iPhone 5 there is a major difference. It was nearly impossible to type anything on it. I returned it.
 

djransom

macrumors 68040
May 14, 2008
3,971
59
Chi-Town
The screen protector on the Defender has definitely regressed for the iPhone 5. I ended up returning mine. Between the sensitivity being reduced and the constant dust between the SP and screen wasn't worth the money IMO. They should check out the Griffin Survivor screen protector as it is pretty solid.
 

erratikmind

macrumors 6502a
Apr 2, 2009
771
1
S.F./Las Vegas
Pop out the screen protector from the Otter Box and use Zagg or Ghost Armor instead. That screen protector on the OtterBox is garbage and just traps in dirt and dust.
I did the above. It has been working great with a Zagg HD screen protector and allows me to switch to a slimmer case when the OBD is not needed.
 

tspofford

macrumors newbie
Nov 2, 2011
8
0
I'm using one right now on my iPhone 5 and don't have an issue whatsoever. I used one 99% of the time of my iPhone 4 and didn't have an issue either.
I had no problems with my iPhone 5S. I just upgraded to a 6 with a new OtterBox (also a Defender) and I don't have nearly the screen sensitivity I expect and need. I'm going to have to return it.

Does anyone know if there are differences in this respect between individual cases -- i.e., a quality control issue? It wouldn't take much of a variation to distinguish an unusable one from one that's good.
 

woodjc01

macrumors newbie
May 26, 2015
1
0
Jackson, TN
I recently upgraded to an iPhone 6 Plus and purchased an Otterbox Defender case. Like many of you, my screen sensitivity is not good. I contacted Otterbox online, filled out an online warranty claim, and expect to receive a new case soon for only the cost of shipping. I don't know that a new case will solve the problem but I will try it once and see. If not, I will take the advice of some of you and remove the Otterbox screen protector and install another one. :apple:
 

tspofford

macrumors newbie
Nov 2, 2011
8
0
I used an Otterbox Defender with an iPhone 5S for a year and a half without incident. Last Friday, I traded my phone in for a 6 and bought a new Defender. Almost immediately I knew something was wrong: there was clearly detectable space between the screen and the screen protector, I was making far more misstrokes than before (already a inherent problem with iPhones often made worse by autocorrect), and selecting text precisely was almost impossible.

I called Otterbox tech support to see if a different unit might make a difference. They said it might, so I took it back to the store and traded it for a different one. I got a different color in case (pun not intended) there might be slight variations from mold to mold. At first, I thought the second case resolved the problem but after half a day and some fairly intense writing, it became obvious that I still didn't have the sensitivity and touch accuracy I need. (I'm writing this with no case.vyes, I could walk downstairs and use my MacBook but that would defeat the purpose.)

I intend, with regret, to return the second Otterbox today and go another route.

Still, the question we all should really be asking is when is Apple going to give us a water resistant iPhone with a sapphire screen so we don't need a case and can enjoy the beautiful aesthetics that we pay for but our senses can't enjoy. (I didn't use a case for a long time. Then i dropped it from 18" and shattered the screen. At my age - 70 - occasional accidents are probably inevitable.)
 

Kscarbi

macrumors newbie
Jan 4, 2016
1
0
Pop out the screen protector from the Otter Box and use Zagg or Ghost Armor instead. That screen protector on the OtterBox is garbage and just traps in dirt and dust.
I'm going to do this. I have the defender and whilst so pleased with its protection I have noticed a lot of dirt/dust getting behind the screen recently. So thanks for the recommendation!
 

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