Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Nem

macrumors member
Original poster
Dec 2, 2008
74
48
Hi all

We've now gone basically a year with the Mail App failing to bring in new emails on opening right from iOS13b1.

Do we think iOS14 will have any impact on this?

How do we get anything done about this? So many people with the same issue but nothing has changed in 12 months.

Discuss...
 
This is the question we are all wondering.

I think the Mail app has improved a lot since iOS 12, but it is still really slow at fetching mail at times, and often slow when talking to iCloud to verify a message has already been read or not.
 
  • Like
Reactions: ouimetnick
Indeed, it was like as soon as the first Beta of iOS13 dropped it stopped working, and has not been changed or fixed evr since. I know some people say they don't have any issue with it but I genuinely find that hard to believe.

My fiancee who is totally not tech savy complains about this at least once a week that her email doesn't load any more and of course it's my fault for breaking her phone when I did "that big update you did before Christmas". So just think how many people who are non technical have this issue and don't go on forums etc etc to look into it or complain.

I've sumitted feedback about it through the public beta feedback app but it's never even been acknowledged let alone resolved. Just don't know how a company this big can just ignore something as funadmental as the Mail App not working correctly.
 
I am actually getting used to it not working correctly. I still think it is somehow more than just a mail issue but a general IO issue that really only seems to demonstrate in mail. I wonder if it is somehow tied to some piece of iPhone 11 hardware so can't really be fixed easily -
Who knows but it is surprising that it is still broken.
 
  • Like
Reactions: thewhitehart
Forever ago (like, many years ago), I just got used to tugging the screen down after launching Mail to force a refresh. I just figured not everyone needs to incur the battery hit by forcing Mail to reconnect to half a dozen or more mail accounts every time they open the app. Open the app, see the mail that was already there. If you want new mail, you wait for it to show up, or you just force a refresh by tugging the screen down.

Works fine for me.
 
Given the way that Apple has completely ignored it to this point I really don’t have much hope that iOS 14 will fix it.
 
  • Like
Reactions: Shirasaki
Given the way that Apple has completely ignored it to this point I really don’t have much hope that iOS 14 will fix it.
I have to agree unfortunately.
 
Last edited by a moderator:
Pre iOS 13 days, it used to work really good. It was nice getting email alerts like text messages (instantly), especially when on call. An email alert comes in, you can decide what to do. Now you never know when they come in and if you want instant notifications like what you had before, you need a third party app.
 
I desperately hope that Apple looks at Mail, Messages, and Notifications to make long due improvements. It’s time for us to get back to stability, yes, but I don’t agree with others that to achieve stability you must deliver fewer features. Instead, I think Apple merely needs to focus their energy on the apps that users use most, and the areas that are seriously lacking.
 
  • Like
Reactions: compwiz1202
I desperately hope that Apple looks at Mail, Messages, and Notifications to make long due improvements. It’s time for us to get back to stability, yes, but I don’t agree with others that to achieve stability you must deliver fewer features. Instead, I think Apple merely needs to focus their energy on the apps that users use most, and the areas that are seriously lacking.
And along with most used, at least make sure your OWN apps work.
 
I gave up on the email app many months ago. Find a good 3rd party and just go with it. My choice was Gmail. All my accounts get forwarded to gmail and it works perfectly, never fails always syncs perfectly, automatically and always quick. I see no reason to go back now. Plus the dark mode which I prefer has been an option for several months as well. Win/win for my usage.
With the Apple mail app my notifications were hit/miss. Sometimes we’re displayed accurately on the icon, sometimes not till I opened it and refreshed. Same with incoming mail. Sometimes showed up sometimes had to refresh first. I finally had had enough. Doubtful I’ll ever go back. Being able to set a default email client in os14 will be nice. As well as other google defaults.
 
Last edited:
I gave up on the email app many months ago. Find a good 3rd party and just go with it. My choice was Gmail. All my accounts get forwarded to gmail and it works perfectly, never fails always syncs perfectly, automatically and always quick. I see no reason to go back now. Plus the dark mode which I prefer has been an option for several months as well. Win/win for my usage.
Plus you get to see the ads you really care about.
 
I'm sure Google is reading your email to sell the information or ads about it - that is their business
 
  • Like
Reactions: chabig
well Apple got caught listening to Siri chatter, so there is that. All this means is that no operating system is private. I can check something using safari and find an add about it the next day. Doesn’t bother me, it’s the way it is. If you think Apple is 100% secure that’s a gullible way to think.
Anyone who uses google search is subject to being scrutinized. How many billions of people use that search engine? It’s everywhere and on every operating system. Sorry for the hijack, just making the point.
 
Last edited:
I hope so even though I do not use it frequently. It needs a total overhaul imho.
 
Given apple’s seemingly random priorities across the board, I’m not entirely sure Apple will actually focus on fixing their own apps. Pretty much the only reason I use apple mail app is because iCloud email only works on Apple Mail when 2FA is disabled. If not, I’d be using any other mail client a long time ago.
 
I really don't understand why emails cannot download in the background, this must be an easy bug to fix, unless it was done intentionally as a "new feature". If Apple intend for it to stay this way then I would like a switch added (download in background) to get it to work the way it always did previously.

The bug that does annoy me is when new emails start to appear at the bottom of my inbox, even thought it is meant to be sorted with new emails at the top. This must be very easy to fix.
 
I’d like a return to the stability the Mail app had in iOS 12. I’d see the badge count increase, open the app, and the new mail would be there. Badge counts would sync instantaneously between my iOS devices.

Now there seems to be no rhyme or reason to its behavior. Sometimes new messages are there upon opening the app. Sometimes they’re not. Sometimes they download on their own in three seconds. Sometimes the screen just sits idle, and the app does nothing within a reasonable time span. Sometimes the badge count increases on one device, but not on another. Sometimes 24 hours will pass, and I’ll get no notification of new mail at all.

For me and I’m sure other users, this is not acceptable. The fact that they haven’t seriously acknowledged the problems (wasting a lot of time for users with suggested fixes that do not work) leads me to believe that it’s a problem with iOS and iPadOS 13 itself. Maybe it’s part of the ram management issues—I often get an error in Safari telling me that a page had a problem and needs to reload.

If they are unable to fix the problems, they should let us make 3rd party apps default so that we don’t lose the integrated functionality the Mail app has with iOS.

Frankly, I feel that Apple should be embarrassed by this. I hope iOS 14 fixes the various problems that I and thousands of others have reported with Mail.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.