So Yeah... I bent my 6+ too

[ckurt25]

I've had my 6 plus since launch day and when bendgate broke with all the videos I defended the iPhone and Apple. "Look how much pressure it's taking" but I guess that's to bend it like a pizza box. Apparently it doesn't take that much pressure when it's in your front pants (jeans) pocket to bend it just enough to get the glass to separate from the body.

I started checking my phone every few days after the videos came out and I was never 100% convinced it wasn't bent. It felt like it rocked the slightest bit but I couldn't see any other clues to tell me it was bent so I kept using it. Saturday morning I checked it again and I don't know what clued me in to check it this way but after removing it from it's case I squeezed the glass a tiny bit down and I faintly heard something. I held it up to my ear and I repeatedly pressed down and let up pressure and I could hear air rushing out between the glass and the phone when I pressed down.

I made an appointment at the Genius Bar for Sunday afternoon and when I brought it in I wasn't sure what they'd tell me. The guy helping me heard the sound too and said it was the 1st one he knew about with a problem like that. I asked if it was just the glass not set correctly or what and he said it was definitely bent. They exchanged it for a new one with basically no questions asked.

After everything that has happened so far I don't know if I should feel good that Apple was cool about a replacement, mad that it happened or worried that it might happen again. If I had to guess, it probably happened at some point when getting into my Jeep. That is basically the only time it's in my pocket when I sit down. I don't wear skin tight jeans but they aren't baggy either. I would expect something you pay top dollar for to hold up. I guess as long as Apple is cool about replacing bent ones they'll keep me as a customer. It was their great customer service with repairing a MacBook many years ago that got me to be such a local customer. I've had every iPhone since the 3, multiple iPads, Apple TVs, the MacBook and an iMac and gotten many family members to buy Apple products too.

If there is one thing I could say to Apple it's "Stop making your phones so damn thin." People want phones that will hold up to every day use and a little extra thickness for bigger batteries wouldn't be a bad thing. Off topic, but I LOVE the battery life of the 6+.

It'll be interesting to see what shakes out with this over the next year and to see what kind of design / structural changes (if any) are made with the 6S+.

 

[GrecoISU]

When did Apple exchange the phone? Did you have Apple Care+?

 

[Newtons Apple]

I am not holding out hope for the 6S but maybe the 7 will be thicker/stronger.

 

[ckurt25]

When did Apple exchange the phone? Did you have Apple Care+?

Sunday (yesterday) and no. I don't have Apple Care.

 

[JonMPLS]

Hope you have better luck with the replacement! I think the real solution is for Apple to start to get away from aluminum. "Thin is in," and I do not think this will change. But a little flexing is not a bad thing if the material the phone is made of flexes back to its original shape. like stainless steel, titanium, carbon fiber composite, etc.

 

[Smartass]

Another one? Boy this bending problem sure is getting out of control

 

[lichen86]

Glad to hear they made it right. My launch day 6+ is warped but the screen isn't separated (yet). Heading to genius bar today.

 

[iceperson]

Glad you got a new phone OP. Unfortunately, I imagine it will begin to deform if you carry it in your pocket as well.

Now queue up the "stop sitting on your phone" brigade in 3...2...1...

 

[Eileen89]

I am not holding out hope for the 6S but maybe the 7 will be thicker/stronger.

Seeing how Apple has been going with their new "thin" device line lately, I have my doubts that they will make them any thicker in the future.

 

[theturtle]

I know I read this from another user but it does seem like a mighty coincidence that most of the people who have bent phones were using them in cases.

Any possible connection? Maybe the case is somehow contributing to the bending?

 

[Eileen89]

I know I read this from another user but it does seem like a mighty coincidence that most of the people who have bent phones were using them in cases.

Any possible connection? Maybe the case is somehow contributing to the bending?

I don't believe a case would cause a phone to bend, even if it were a flimsy case. Extreme pressure, imho, is the main factor with all of the iPhones bending.

 

[malevolant]

Another one? Boy this bending problem sure is getting out of control

Love the username

 

[iceperson]

I am not holding out hope for the 6S but maybe the 7 will be thicker/stronger.

You may be right, but I really can't see them not fixing this on the 6s. These phones bend when carried in the pocket, it's not a matter of if, but when.

 

[ckurt25]

You may be right, but I really can't see them not fixing this on the 6s. These phones bend when carried in the pocket, it's not a matter of if, but when.

I agree on both points. Maybe some internal structural support around the weak points. I wouldn't say I "baby" my phone but I know I'm far from rough with it too. If mine bent at some point in the first 5 weeks this isn't going to be good for Apple.

 

[Jman13]

Another one? Boy this bending problem sure is getting out of control

There will be thousands of bent phones. Perhaps even 20,000 bent phones. It's going to happen. That doesn't mean it's widespread. There have been over 40 MILLION iPhone 6 and 6+s sold so far. Best I can calculate based on the evidence (and including a 10 fold fudge factor), is that these are bending at a rate less than 0.04% per year, which is a lot of phones, and an extremely SMALL portion of phones.

It's going to happen, you'll see hundreds of reports amid thousands of bent phones, but you're still 80-100 times more likely to shatter your screen than to bend your phone.

 

[JT2002TJ]

There will be thousands of bent phones. Perhaps even 20,000 bent phones. It's going to happen. That doesn't mean it's widespread. There have been over 40 MILLION iPhone 6 and 6+s sold so far. Best I can calculate based on the evidence (and including a 10 fold fudge factor), is that these are bending at a rate less than 0.04% per year, which is a lot of phones, and an extremely SMALL portion of phones.

It's going to happen, you'll see hundreds of reports amid thousands of bent phones, but you're still 80-100 times more likely to shatter your screen than to bend your phone.

I have a 6+, and so far it isn't bent (have a spigen neo-hybrid metal case). I just want to question the figure people keep quoting. Yes, Apple sold 40+ million phones. I just wonder how many have actually taken delivery (out of the 40+ Million). The wait on AT&T's website is now 28-35 business days.

I think it is a problem, major? I have no idea, but it is a problem.

 

[ckurt25]

There will be thousands of bent phones. Perhaps even 20,000 bent phones. It's going to happen. That doesn't mean it's widespread. There have been over 40 MILLION iPhone 6 and 6+s sold so far. Best I can calculate based on the evidence (and including a 10 fold fudge factor), is that these are bending at a rate less than 0.04% per year, which is a lot of phones, and an extremely SMALL portion of phones.

It's going to happen, you'll see hundreds of reports amid thousands of bent phones, but you're still 80-100 times more likely to shatter your screen than to bend your phone.

After bending a phone within the first few weeks I would be fairly surprised if I don't have another bent phone in the next 11 months.

 

[DiggityBiggity]

What kind of case are we talking? Should I be concerned if I rock and Otter Defender?

 

[12vElectronics]

Glad you got it swapped out.

 

[KPOM]

I am not holding out hope for the 6S but maybe the 7 will be thicker/stronger.

If it turns out to be widespread they'll find some way of fixing it in the 6S Plus. They improved the antenna in the iPhone 4S even after calling "Antennagate" overblown.

 

[itsmemuffins]

I've had my 6 plus since launch day and when bendgate broke with all the videos I defended the iPhone and Apple. "Look how much pressure it's taking" but I guess that's to bend it like a pizza box. Apparently it doesn't take that much pressure when it's in your front pants (jeans) pocket to bend it just enough to get the glass to separate from the body.

I started checking my phone every few days after the videos came out and I was never 100% convinced it wasn't bent. It felt like it rocked the slightest bit but I couldn't see any other clues to tell me it was bent so I kept using it. Saturday morning I checked it again and I don't know what clued me in to check it this way but after removing it from it's case I squeezed the glass a tiny bit down and I faintly heard something. I held it up to my ear and I repeatedly pressed down and let up pressure and I could hear air rushing out between the glass and the phone when I pressed down.

I made an appointment at the Genius Bar for Sunday afternoon and when I brought it in I wasn't sure what they'd tell me. The guy helping me heard the sound too and said it was the 1st one he knew about with a problem like that. I asked if it was just the glass not set correctly or what and he said it was definitely bent. They exchanged it for a new one with basically no questions asked.

After everything that has happened so far I don't know if I should feel good that Apple was cool about a replacement, mad that it happened or worried that it might happen again. If I had to guess, it probably happened at some point when getting into my Jeep. That is basically the only time it's in my pocket when I sit down. I don't wear skin tight jeans but they aren't baggy either. I would expect something you pay top dollar for to hold up. I guess as long as Apple is cool about replacing bent ones they'll keep me as a customer. It was their great customer service with repairing a MacBook many years ago that got me to be such a local customer. I've had every iPhone since the 3, multiple iPads, Apple TVs, the MacBook and an iMac and gotten many family members to buy Apple products too.

If there is one thing I could say to Apple it's "Stop making your phones so damn thin." People want phones that will hold up to every day use and a little extra thickness for bigger batteries wouldn't be a bad thing. Off topic, but I LOVE the battery life of the 6+.

It'll be interesting to see what shakes out with this over the next year and to see what kind of design / structural changes (if any) are made with the 6S+.

Not bent. Just the screen wasn't set properly. I had the same thing happen to my 5s. Was my 5s bent? no.

 

[unnamedny]

There will be thousands of bent phones. Perhaps even 20,000 bent phones. It's going to happen. That doesn't mean it's widespread. There have been over 40 MILLION iPhone 6 and 6+s sold so far. Best I can calculate based on the evidence (and including a 10 fold fudge factor), is that these are bending at a rate less than 0.04% per year, which is a lot of phones, and an extremely SMALL portion of phones.

It's going to happen, you'll see hundreds of reports amid thousands of bent phones, but you're still 80-100 times more likely to shatter your screen than to bend your phone.

Where is your logic? I know your math is not there, but where is your logic. A. You are counting in all iphones sold (not even talking about pre-orders) not just 6+, that has the issue. A little unfair don't you think? Number of 6+ sold is far less than 6's, so you might as well crank up your percentage numbers.

Then B. if there is an issue, it needs to be fixed. Saying "it won't bend under normal use" is a moronic statement and I can tell you why. When you drive your car, sooner or later you use emergency breaking and in many cases it's not your fault. Not imagine your rims bend every time you use emergency breaking. I've seen rims shatter, but that happens so rare and under extreme circumstances, such as high speed and deep pot holes.

What are the chances that you will have to use/store your phone under a little bit of pressure? Will you put little extra force on it once? Why anybody should be punished with deformed phone, for accidentally seating on it, or carrying it in tight jeans once?

Enough that screens can shutter from 3 feet unlucky fall, on your crucial life gadget, that you hold in your arms 5+ hours a day and you spent $1000 on. So I guess Plus means that it can also bend now.

I'm member of enthusiastic tech and sports forums for many years, and I have never seen users being so ignorant and unhelpful with issues being raised by other members. I've never seen post regarding $3000 road bike frame failure with replies such as "It's your freaking fault" or $200 flashlight stopped working thread with reply "Well it's just one out of the billion, so no one cares, stop posting about this issue"

 

[andyx3x]

I love Apple and will always use an iPhone but the Note 4 has a much, much better build than the iPhone 6. I'm really impressed by it.

 

[DiggityBiggity]

Where is your logic? I know your math is not there, but where is your logic. A. You are counting in all iphones sold (not even talking about pre-orders) not just 6+, that has the issue. A little unfair don't you think? Number of 6+ sold is far less than 6's, so you might as well crank up your percentage numbers.

Then B. if there is an issue, it needs to be fixed. Saying "it won't bend under normal use" is a moronic statement and I can tell you why. When you drive your car, sooner or later you use emergency breaking and in many cases it's not your fault. Not imagine your rims bend every time you use emergency breaking. I've seen rims shatter, but that happens so rare and under extreme circumstances, such as high speed and deep pot holes.

What are the chances that you will have to use/store your phone under a little bit of pressure? Will you put little extra force on it once? Why anybody should be punished with deformed phone, for accidentally seating on it, or carrying it in tight jeans once?

Enough that screens can shutter from 3 feet unlucky fall, on your crucial life gadget, that you hold in your arms 5+ hours a day and you spent $1000 on. So I guess Plus means that it can also bend now.

I'm member of enthusiastic tech and sports forums for many years, and I have never seen users being so ignorant and unhelpful with issues being raised by other members. I've never seen post regarding $3000 road bike frame failure with replies such as "It's your freaking fault" or $200 flashlight stopped working thread with reply "Well it's just one out of the billion, so no one cares, stop posting about this issue"

What you said!!!

 

[unnamedny]

What you said!!!

And to translate it for you. Help other users, just because your phone has no issues, doesn't mean others are guilty of their phone's problems.