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I sold Apple 4GB RAM on eBay for freaking $10 and they were in perfect working order. I received a request for refund 45 days later saying that the RAM is defective and not as described. My listing said "like new and no refunds".

Well I asked PayPal to investigate because it's been 45 days since the buyer received the RAM and now all of a sudden they don't work in his computer. Why didn't the buyer contact me immediately after realizing that the RAM didn't work? How do I know that he didn't damage it himself? PayPal determined that he is subject to a refund after I receive the returned item. This is bull ****** because now I may be getting RAM that he broke. It's only $10, I am just shocked on how PayPal handled this.

Has anybody experienced this before on eBay with computer parts? Does PayPal always side with the buyer in these situations? If so, I will not be selling anymore computer hardware on eBay.

Sad to say it but....I tried selling a Mac Mini through paypal and shipped it to the guy. He claimed it was "defective" and wouldn't start up, and sent it back to me "Return to Sender" with No tracking whatsoever. If I had just told paypal that I never got it they would've denied him a refund and I would've been able to keep my Mac Mini....too bad I'm honest and I called to complain about the buyer. BTW nothing was wrong with the mac mini. The buyer was a liar and I was out $15 for shipping and insurance.
 
It's a bit complicated on Ebay but let me tell you this.

I buy and sell lots of expensive stuff. I've had some issues, but mostly when I offer compensation to the buyer it works 100% of the time. People get paranoid about deals and it causes problems. I have to talk these people down all...the...time :rolleyes:

The flip side is, I recently bought an item for about $1800 dollars. There was a problem. The seller was good, but a mistake was made. I filed a dispute and called them and gave them additional information to clarify the issue, and was issued a refund.

So it's a two way street. I know if it was the other way around, and I was the seller, I would be here moaning like the rest of you. The thing is, I was right. The seller may not have know this, but the arbitrator made the right decision. I'm not a unreasonable person. When discussing the issue with the arbitrator I conveyed this and there was a decision in my favor. In my experience then, Ebay and Paypal are fine in there assessments.

Just my experience (could change) ;)
 
It's a bit complicated on Ebay but let me tell you this.

I buy and sell lots of expensive stuff. I've had some issues, but mostly when I offer compensation to the buyer it works 100% of the time. People get paranoid about deals and it causes problems. I have to talk these people down all...the...time :rolleyes:

The flip side is, I recently bought an item for about $1800 dollars. There was a problem. The seller was good, but a mistake was made. I filed a dispute and called them and gave them additional information to clarify the issue, and was issued a refund.

So it's a two way street. I know if it was the other way around, and I was the seller, I would be here moaning like the rest of you. The thing is, I was right. The seller may not have know this, but the arbitrator made the right decision. I'm not a unreasonable person. When discussing the issue with the arbitrator I conveyed this and there was a decision in my favor. In my experience then, Ebay and Paypal are fine in there assessments.

Just my experience (could change) ;)

Yeah well you're talking about $1800. I had no communication at all with anybody from PayPal or eBay. I stated my reasonings on why I should not be responsible for a refund and it was denied flat out, no communication at all.
 
As Newbie MacUser indicated above, accept the proposal for the buyer to return the item for a refund. When you do receive the RAM it, check whether it is defective. If it isn't, say you never received it and he won't get his refund - I suspect that, for an item worth $10, he'll be unlikely to use registered shipping.
 
I've come to the conclusion that selling leftover computer stuff is never worth it.

I've also come to the conclusion that giving it to friends or family is never worth it (they want free tech support for a free product).

Now, I use the device till I'm sick of it, then let it collect dust until I don't feel bad giving it to recycle. Why bother for 10 or even a hundred bucks. Not worth the effort.
 
Seems like a lot of these issues could be avoided with an "AS IS" disclaimer no?

Google "AS IS ebay" and read it. You will win every paypal dispute every time.
 
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