Sold my Mac Pro - Need shipping advice

Discussion in 'Mac Pro' started by bozz2006, Mar 30, 2011.

  1. bozz2006 macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #1
    This pretty much says it. I'm the type who tends to "Plan for the worst and hope for the best". I want to make sure the computer gets to the new owner safe and sound; and if it gets to him smashed to smithereens, I want to have my bases covered for that too!

    Any suggestions on which company to ship with? I'm planning on insuring the package if I can. I've heard that UPS isn't the way to go. What do you all think? Fedex? USPS????
     
  2. VanneDC macrumors 6502a

    VanneDC

    Joined:
    Jun 5, 2010
    Location:
    Dubai, UAE
    #2
    dont ship it unless you have the original foam inserts.
     
  3. sboerup macrumors 6502

    Joined:
    Mar 8, 2009
    #3
    USPS is the least safest route, simply because they don't have real tracking services, and trying to file a claim with a government servive, good luck :)

    Anything that I need guaranteed and with high expectations that it will arrive intact, I always ship Fedex. Always.
     
  4. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #4
    If you don't have the original packing then pay as much as it costs to have it packed professionally. Don't skimp and pay for insurance on the actual cost to replace or refund for the item.
     
  5. bozz2006 thread starter macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #5
    I do have the original box and foam inserts. Only thing with the box is it has no original UPC since I had to cut it off and send it in for a rebate. So the box is missing piece of cardboard approximately 4"x4". I guess what Jessica is suggesting is what I'm trying to get at. Anybody know for sure which companies have the option of this type of insurance? I feel like UPS only insures for items lost in transit, or something like that. Not sure on Fedex or USPS. I don't trust USPS for the same reasons I don't trust any other government agencies, lol. So I'm leaning toward Fedex.
     
  6. philipma1957, Mar 30, 2011
    Last edited: Mar 30, 2011

    philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #6
    do your self a favor go to home depot buy 4 items

    one) strong black plastic bags

    two) blue wall insulation goes under vinyl siding

    three) packing tape

    four) a few cardboard boxes

    I will post a few photos in five min

    step one put the oem macpro box inside the black contractor bag.

    step two wrap a few complete time with the tape at the top and bottom

    step three grab a home depot moving box put it under the box in the bag fold it into a u shape wrap the tape around it once

    step 4 do the same with the top of the box

    step 5 cut 2 pieces of the blue foam to match the wide sides of the box wrap tape around the blue /pro/ blue many times.


    this is pretty much resistant to a lot of abuse. takes 20 mins and costs about 30 bucks. when the hex 3.33 in that white refurb box sells on ebay I will wrap it that way and ship with fedex. especially since the hex is worth more then a lot of mac pros.
     

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  7. Hastings101 macrumors 68000

    Hastings101

    Joined:
    Jun 22, 2010
    Location:
    K
    #7
    I've had many bad experiences with UPS, the last time I was returning a $2000+ item and it got badly damaged by UPS. I had insurance on it but the people I spoke to were all incredibly rude and difficult with me. Swore to never use them again after that.

    I'd just use Fedex if I were you, I'm sure Fedex has problems sometimes as well but every item I've shipped with them has arrived safely.
     
  8. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #8
    It is next to impossible to collect a ups claim

    145 days to collect 140 bucks. over 30 calls. I practice the scare them with kindness method.
     
  9. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #9
    I'd patch that hole with a little 4x4" piece of cardboard and tape it inside and out. If it is a retail MP box or the contents are in any way labeled, I'd wrap the whole thing in plain brown packing paper in order to discourage loss (theft) while in transit. If you have packing peanuts to spare, I'd fill the empty spaces with them.
     
  10. philipma1957 macrumors 603

    philipma1957

    Joined:
    Apr 13, 2010
    Location:
    Howell, New Jersey
    #10
    It is very important to hide what it is to the casual eye.
     
  11. prodeveloping macrumors newbie

    Joined:
    Jan 20, 2011
    #11
    I ship quite a bit with both UPS and FedEx. When it comes to insurance and big-ticket items, UPS is better because the insurance will come through them. FedEx does not offer insurance (declaring the value on the form does not make it insured) and you will have to go through a third party for insurance. Good luck getting a claim from a third-party insurer.

    I have had experiences with damaged items shipped via UPS (basically, it has to be packed well enough to fall from a BIG drop -- like from the top of the UPS truck to the floor of the truck). It is a big pain (I'm not sure dealing with an insurance company in any area is every easy!), but if you properly document it, send them good pictures (you may have to provide a written estimate from a repair center if the item can be repaired) of the damage and have patience/go through their processes, they will come through and pay it. If you get a bad representative when doing a claim, call back and ask for a supervisor -- they've always been very professional when I've dealt with them.

    If you're really nervous about it, take the item to a UPS store and pay for them to pack and ship it.

    BTW, USPS is a joke and I've seen them trash items and refuse to assist with damage claims. I would NEVER use them for a high-value shipment.
     
  12. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #12
    FYI - I learned that insurance provided by packages shipped through The UPS Store franchises are not insured by UPS. If you make a claim to UPS insurance, they will reject it and state you have to deal with the store.

    So, if you choose UPS:
    If you work from home, arrange for a pickup directly from UPS.
    If you work at a business, put your package in with their outgoing UPS.
    Or take it yourself directly to a real UPS center.
     
  13. prodeveloping macrumors newbie

    Joined:
    Jan 20, 2011
    #13
    Ah, very interesting! Thanks, did not know that. I've used a UPS store a lot (and at least that one does package items VERY well because they don't want to be held liable for damage) but didn't know the UPS insurance didn't cover them.
     
  14. bozz2006 thread starter macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #14
    Ah, that's what I was trying to figure out. No insurance through a UPS store. I think that I should schedule a pickup then. If I schedule a home pickup and the package gets damaged, it will be insured for such an occurance, correct? I just want to get my ducks in a row here.
     
  15. bozz2006 thread starter macrumors 68030

    bozz2006

    Joined:
    Aug 24, 2007
    Location:
    Minnesota
    #15
    Well, she's gone. UPS guy just came by the house and picked her up. I packed her up good and tight in the original box with some reinforcements. Farewell, old friend. I'm a little bit sad and sentimental. Sooooo pathetic, lol.
     
  16. ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #16
    So what are you doing now? New Mac Pro? Mac Mini? Beige PC with floppy drive?
     

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