Ok Here's the rundown: My friend tried to upgrade to leopard on her (2yr old) macbook, but it went screwy. Here are the steps she told me she took: - Installed Leopard - Got a blue screen when the computer started, so she restarted and it seemed to work. - She noticed the computer running slowly so she decided to reinstall leopard (not sure why) - After reinstalling she noticed the laptop was faster, but microsoft word wasn't working properly (not sure about the details about that) - She restarted and she couldn't get past the grey loading screen. - She tried to reinstall again, but it said she didn't have enough room on the hard drive. I suspect the reason is the second time she installed, it did an Archive & Install rather than overwriting the most recent leopard installation. - The next time she restarted the laptop, she saw a flashing folder with a question mark and then it got stuck on the loading screen. Here's where I came in: When she asked me to take a look at it, I turned on the laptop and I saw the folder with the question mark flash once, then it went to the apple logo with the loading circle below and got stuck there indefinitely. I left it on for about 45 minutes just in case it was actually doing something. If I wanted to shut off the computer, I had to hold the power button for about 5 seconds. Then I tried to reset the PRAM. After doing that it no longer gets stuck at the loading screen. Instead, when it gets to the loading screen, it stays there for about 10 seconds and reboots itself and this cycle continues indefinitely until I force the laptop to shut off. I tried booting from the leopard disk again, and it gets into the setup fine, but I cannot do much because there is not enough space to install and it only give me the option to Archive & Install. The HDD capacity is 55gb and there is about 5gb free. What can i do???? If you need anymore info, just ask. I do not know the specifications of the laptop and neither does she. It's a white macbook, about 2 yrs old and I believe it has about 1 gb of ram. The leopard disk is a legal copy that came with her new iMac. Thats about all I know.