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Can you please check which batches are good and which are bad?

You can see the production date in the serial number. It is the 4th and the 5th number. This is a serialnumber (123XX678A9B) where XX is the week. Today is week 33.

Would appreciate an answer.


Since the phones were swapped out I will need to find the original receipt that sold have the serial numbers on them.

DP
 
Its not a problem on all phones because not everyone has to deal with a low signal.
The primary problem is the 3G iphone cannot handle a low signal appropriately. And Apple's solution thus far has been to make the phone drop down to EDGE more frequently... thus pissing off all the people paying $10+taxes more a month for absolutely nothing.
Let me say it again now,
we paying $10 more a month for
Absolutely nothing.

it is a problem with the software stack in the baseband. i.e infenion chips QA = zilch
 
The 850mhz spectum users are reporting few, if any problems.
People in cities with dense coverage report few problems.

Interesting eh? I'll check my father's reports on Telstra 850Mhz. We've had problems on Optus' 2100Mhz and I've read about problems on Vodafone & Optus (both 2100Mhz).

The hard thing with this is the generic "good vs bad coverage", as some people use it to blame coverage and take pressure off Apple. Perhaps we can say "the iPhone works fine in 3G when there is EXCELLENT 3G coverage".

I predict total recall for poor choice of unproven chipset and poor design of placement of the 3G antenna.

Perhaps that'll be necessary. Hard for apple but may be no other way.. and it'd take time. In the meantime, a software update might help us switch to 2G far more often - either based on a better measurement of "excellent 3G coverage" or just generically using 2G whenever data connection isn't required.
 
Yikes, so we weren't imaging anything...

I love Apple and was so proud of myself to wait for the 2nd generation iPhone. I bought the first day, I had waited long enough even though I had this little voice telling me to wait a little longer. I jumped, and sorry I did. Between what appears like hardware/software/carrier problems, I should have waited. I finally returned both iPhones for lots of reasons, bluetooth didn't work with Lexus properly, ATT may have more bars, they still have worst reception in Orange County, CA., battery issues negating features, and ATT expensive. Apple Store was wonderful, ATT ended up costing about $400 for 3 weeks with mid-range plans including data. I will be back, but my BB Curve works close to perfectly and Sprint is far superior to ATT. They used to be the worst, now very good and $99 for unlimited everything is best deal in town. I use 6,000 minutes average plus data and email. The phone is awesome in so many ways, just too much trouble now...
 
I have gotten more dropped call in Las Vegas and New Jesey since getting the 3g ...than i have had in the last 15 years of having a cell phone ....i get dropped calls everywhere ....
 
I'm seeing a lot of AT&T complaints but I've yet to see any UK or Canadian Fido/Rogers complaints ...

I'm also seeing some Australian customer complaining but I hear that phone service in Australia has always been a bit hit and miss.

There are plenty of UK people having problems over in the Apple discussions thread. Seriously, read the thread, to make it easy search for O2 or UK.

Secondly your comments about Australia's phone services are way off base. We have had 3G services for much longer that the USA. Our prices certainly aren't good, but there is generally no problems with the coverage or network (unless you happen to use an iPhone 3G...)

I've seen your posts defending Apple in many of the threads we have been linking to *aristotle-dude... It's almost like you work for Apple PR? I can understand people with issues wanting to get out there and tell everyone about their problems. But people blindly defending Apple in the face of mounting evidence (and refusing to acknowledge the issues that are occurring) seems a little strange.

edit - new link - http://news.cnet.com/8301-13579_3-10016483-37.html
 
C|Net reports this:

A wireless researcher in Sweden claims to have identified the issue causing iPhone 3G reception problems around the world.


Ny Teknik, a Swedish tech newspaper, has published the account of a scientist at the University of Gälve who investigated the iPhone 3G and discovered that the phone is not as sensitive to 3G signals as other phones. Claes Beckman is claiming that the iPhone 3G's nominal sensitivity is below that of published standards for 3G phones, meaning the phone drops the connection with a 3G tower more quickly than other 3G phones as it moves away from the tower and averages slower data speeds when connected.

Full article here:
http://news.cnet.com/8301-13579_3-10016483-37.html
 
There are plenty of UK people having problems over in the Apple discussions thread. Seriously, read the thread, to make it easy search for O2 or UK.

Secondly your comments about Australia's phone services are way off base. We have had 3G services for much longer that the USA. Our prices certainly aren't good, but there is generally no problems with the coverage or network (unless you happen to use an iPhone 3G...)
Have you every actually tried using another 3G phone before? Do you know anyone who has? Was it a 3G phone with a decent browser or a crappy one?
I've seen your posts defending Apple in many of the threads we have been linking to *aristotle-dude... It's almost like you work for Apple PR? I can understand people with issues wanting to get out there and tell everyone about their problems. But people blindly defending Apple in the face of mounting evidence (and refusing to acknowledge the issues that are occurring) seems a little strange.

edit - new link - http://news.cnet.com/8301-13579_3-10016483-37.html
I've seem you on numerous boards pumping up this issue but I've yet to see quote or even links from these supposed UK users posted by you. I'm sorry but I don't have time to search myself in an attempt to prove your point.

Why did you feel the need to resort to an Ad hominem attack? That is usually the act of a person of a desperate person on the losing end of an argument.

Why would a supposed researcher from a government funded University feel the need to remain anonymous? That casts doubt on the veracity of this "story" from Sweden.

Why are you blindly accepting the reports and so eager to believe that this is a widespread issue beyond your area in Australia and in the US with AT&T? Why have Canadian users reported good coverage after some initial hickups? Why are you so unwilling to accept that it might be a network issue or a capacity issue after Canadians like myself provided an account of how our provider fixed our problem via the network?

Not that it is any of your business but I work in the financial sector as a software developer.

Since you opened the door by attacking me first, are you motivated to make a big deal out of this because you work for a competing handset manufacturer or a competitor to the official iPhone service providers in Australia?

What I find interesting is that everyone at CNET is now trying to pump up this story but during their review of the iPhone 3G prior to launch, they seemed to have zero reception voice or data issues with their review units on AT&T. Of course, this was before there were potentially tens of thousands of iPhone 3Gs running on the 3G network in addition to the other existing 3G traffic.

Things that make you go "hmmmm".
 
Have you every actually tried using another 3G phone before? Do you know anyone who has? Was it a 3G phone with a decent browser or a crappy one?

Haven't seen the history of your disagreement with each other...

But I'm Australian and I've certainly used plenty of 3G phones, for about 3 years. And I know many people who use 3G. I never used the phones for their web browsing capabilities (and I know few people who have) - just to make calls and tether my laptop occassionally - plus they synced my calendars and contacts.

The iPhone 3G is by far the best browser etc. I don't think that's much contested. What is a problem is the network drop outs - certainly a problem on Vodafone and Optus here in Australia (my father reports no problems with Telstra 'nextG' 850Mhz). I'd say 3G is slightly worse than 2G anyway, as a general rule, but our networks work quite well normally.
 
Haven't seen the history of your disagreement with each other...

But I'm Australian and I've certainly used plenty of 3G phones, for about 3 years. And I know many people who use 3G. I never used the phones for their web browsing capabilities (and I know few people who have) - just to make calls and tether my laptop occassionally - plus they synced my calendars and contacts.

The iPhone 3G is by far the best browser etc. I don't think that's much contested. What is a problem is the network drop outs - certainly a problem on Vodafone and Optus here in Australia (my father reports no problems with Telstra 'nextG' 850Mhz). I'd say 3G is slightly worse than 2G anyway, as a general rule, but our networks work quite well normally.
I'm sorry to hear that. I'm just getting a little frustrated that this guy is treating me like I'm an American and completely ignoring that Canadians did have an issue for almost a week with 3G and that I'm on a provider that uses the 1900 band (FIDO). I've seen numerous accounts from fellow Canadians on the Rogers Network (850/1900) reporting decent coverage. I've also seen countless UK users reporting decent coverage with no dropped calls on 02 which use 2100.

It seemed to fall on deaf ears when I not only mentioned but linked to an issue with 3G on Fido discussed on this board and that it had be resolved by the network provider.

I believe that some people are indeed having a problem and that it is possibly caused by a software issue on the iPhone which can be fixed by a firmware update, poor configuration of some 3G network towers and a sudden jump in the number of people using a lot of data on the 3G network. This overload may spill over to the voice layer causing people to be dropped from towers.

Given the good reviews C/NET gave prior to launch and the good experience people have been having in countries like Canada and the UK, I do not believe that this issue is widespread and I do not believe that it is a hardware issue.
 
Every link you guys are digging up save for the australian site are filled with AT&T users.

If the iPhone was launched 20 countries, why haven't we seen accounts of continuing problems from more countries?

PS. Maybe someone from AT&T or Apple should talk to Fido about what they did to resolve the issue. It might be something constructive to do instead of having everyone bitch and complain or point fingers.
 
I would be happy to link to users in other countries reporting issues... However it's either not possible to link to a specific post from the Apple discussions, or I'm overlooking how it's done (ie. to stupid to figure it out.)

The reports are there -
http://discussions.apple.com/thread.jspa?threadID=1602608
http://discussions.apple.com/thread.jspa?threadID=1632695
http://discussions.apple.com/thread.jspa?threadID=1662678

Given that I can't link them directly, do you want to be a little reasonable?
Click on one of the links (preferably one of the first two, given the third has just been started,) and search that thread for any of -
Australia
USA
UK
Japan
Portugal
Spain
Sweeden
Netherlands
Germany
Hong Kong
Switzerland

You will find reports of the issues that many of us are having.
I can't do any more that this.
 
Every link you guys are digging up save for the australian site are filled with AT&T users.

If the iPhone was launched 20 countries, why haven't we seen accounts of continuing problems from more countries?

PS. Maybe someone from AT&T or Apple should talk to Fido about what they did to resolve the issue. It might be something constructive to do instead of having everyone bitch and complain or point fingers.

Do you actualy click on the links people provide? I'm from the Netherlands and a blog from T-Mobile is filled with 3G complaints. There are threads about this issue on other fora. Apple and\or T-Mobile do have a serious problem over here.

Second. People start to bitch and complain because they are NOT taken serious in the shops when they report a problem. Bitching would immediately stop when Apple\Telco takes us serious and looks into this problem. Up until today they only say they don't know of any problem at all.
 
The story might have legs but it does not mean that it is true.

I'm seeing a lot of AT&T complaints but I've yet to see any UK or Canadian Fido/Rogers complaints after the initial network problem Fido and Rogers had coincidentally around the time the 2.01 firmware update was released. That issue was resolved on the wireless provider end for most people by the end of that week.

I'm also seeing some Australian customer complaining but I hear that phone service in Australia has always been a bit hit and miss.

It is possible that a combination of a firmware update and some reconfiguration of the new 3G AT&T networks might fix the issues for the most part for Americans and other international customers.

What could possibly be happening is that the algorithm for handing off from one tower to another on the iPhone 3G may not be as robust as the one used for 2G and a firmware could potentially help here. It is also possible that it might be caused by how AT&T configured the 3G cell towers in the US.

There is another possibility that the cell towers have to be reconfigured to block access beyond a certain limit to prevent an overload and force the iPhone onto other towers.

My iPhone experience has been great except for that one half of a week where the 3G network in Canada was basically down.

aaaarrrrgghhhhh!!!!!

Read the posts across the web FIRST before commenting like this. I am in the UK (that's a separate place to the continental US - you know that, right?) and this issue is affecting everyone I know here.

That's the UK. On O2. NO AT&T. Get it???
 
Replacement phone seems to work for me

They replaced my iPhone, and the 3G reception at my house didn't drop out once last night!!!! I am hoping it stays that way, keeping my fingers crossed.

The new phone is a different model then the old, even though they are both 16 gig white iPhones:

The Serial # indicates Day 30 as people have described it
The Model is MB499LL

Previous one with problems was a day 28, and had the 7xx model number instead.
 
Do the dropouts primarily happen while driving/walking with the iPhone, or does it also happen standing in one location?

My iPhone is still fairly new, so, I haven't been using it as much, but, the several times I've used the phone I didn't have any dropped calls. But, I was making the calls from my home and not moving around.

I've been hearing that Rogers here in Canada has decent 3G coverage, so, I'm hoping it won't be an issue, unless the problem is a defect in the iPhone or software.
 
Amazing how you can tell the apologists from realists when something goes wrong with an Apple product.

Some people just can't stop the worship of Apple as well as the continual "blaming" of certain publications.

:rolleyes:

Seriously, this is an issue, and it needs to be fixed asap.
 
Do you actualy click on the links people provide? I'm from the Netherlands and a blog from T-Mobile is filled with 3G complaints. There are threads about this issue on other fora. Apple and\or T-Mobile do have a serious problem over here.

Second. People start to bitch and complain because they are NOT taken serious in the shops when they report a problem. Bitching would immediately stop when Apple\Telco takes us serious and looks into this problem. Up until today they only say they don't know of any problem at all.
Do you bother clicking on links that people like me post? Do you bother reading our stories?

The guy who suggested that this was an Infineon chipset iPhone hardware issue is the same guy who perpetrated the fraud about the iPhone touch screens wearing out because of a chemical on the surface. He had so many people fooled and tried to use a Finnish company as his source for his information.

Here is a link about Richard Windsor and his past shenanigans.
http://digitaldaily.allthingsd.com/20070810/iphone-deadspot/
:rolleyes:
He is a stock manipulator. I would not trust him at all given his history of being totally wrong.
 
Here is a link about Richard Windsor and his past shenanigans.
http://digitaldaily.allthingsd.com/20070810/iphone-deadspot/
:rolleyes:
He is a stock manipulator. I would not trust him at all given his history of being totally wrong.

Then how about someplace reputable, like The Age in Melbourne:

http://www.theage.com.au/news/artic...1218307099509.html?page=fullpage#contentSwap1

Even their sources are citing either hardware issues, software issues, or both. And they don't even want to speculate on the possibility of a recall.

BL.
 
Then how about someplace reputable, like The Age in Melbourne:

http://www.theage.com.au/news/artic...1218307099509.html?page=fullpage#contentSwap1

Even their sources are citing either hardware issues, software issues, or both. And they don't even want to speculate on the possibility of a recall.

BL.
Nobody is denying that there is a problem but that article you posted came "after" the initial storm created by Richard Windsor who made the initial claim that the Infeon chipset was flawed. Every armchair analyst has been jumping on the bandwagon ever since. I saw quotes from people speculating as to the cause but it seems that everyone is now assuming that it must be hardware even though it appears to be affect only certain cities in the US and seems to be working fine for a lot of people with other providers in other countries.
 
I have owned a N95 3g NAM for about a year ...without any dropped calls or so few i never noticed it ..

so it has to be the apple

at first i thought it was a system overload the first week
 
My 2 cents

I live in an area notorious for poor AT&T, but really could use a "data phone". Long time Mac User and just finished a Verizon contract (I really loved the coverage) so I got 3G iPhones for the whole family.

I get one bar max in my house (according to AT&T maps I am at the fringe of good coverage) but have no problems with dropped calls. These phones were just bought Saturday in the Naples store. I have no idea on how to decode the serial number and I am not sure what SIM is in it. One of the three had a SIM card outside the phone that had to be installed. I thought it was odd but again despite the terrible location I get no dropped calls so far.
 
They replaced my iPhone, and the 3G reception at my house didn't drop out once last night!!!! I am hoping it stays that way, keeping my fingers crossed.

The new phone is a different model then the old, even though they are both 16 gig white iPhones:

The Serial # indicates Day 30 as people have described it
The Model is MB499LL

Previous one with problems was a day 28, and had the 7xx model number instead.

Okay, mine is week 28 (the 4th and 5th numbers of the serial number), and 3G is crap. We continually put the phone in 2G mode.

edit: Model MB500X
ps. Is it just a matter of going to an Apple store to replace?
 
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