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Some iPhone 11 Users Complain of Display With Odd Green Tint

Not happening for me but I have disabled True Tone. Only see some flickering when brightness is low.
 
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I was just on the phone yesterday morning with Apple about this very issue. I’m SO glad it’s not just me because usually, it is just me. I’ve had a laundry list of issues building over the last few updates.
 
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Dormammu said:
Glad I’m not the only one. Hopefully software can fix this quickly.
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Fix it quickly? Are you kidding me? This ‘bug’ does not affect operations, it not in any way a show stopper. This is a classic example of a first world problem gone crazy. It’s not even annoying to most users. Please, Apple, no supplemental update is needed to fix this cosmetic glItch. Just take care of it whenever, it’s not urgent. Get a grip people.
 
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Wow, that would drive me nuts. Of all the tints you could have (hopefully none), green is about the most offensive.
 
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All the people commenting here are owners of either an 11 Pro or an 11 Pro Max. So, I suspect this is an OLED issue. I hope to be wrong and a software update will fix this, but since the first time I saw the new OLED displays used on 11 Pro and 11 Pro Max, I noticed a subtle green tint (specially viewed from an angle) like the old Samsung phones. That’s why I never wanted OLED screens.

If there are iPhone 11 owners who are suffering from the same issue, that could be paradoxically good news, as it will probably be fixable via software.
 
I was reading thinking it was a 13.5 issue and going “ha ha I’m on 13.4.1 still” and then I read the rest :(

oh well, never had it happen to me and seems pretty minor.
 
Populus said:
All the people commenting here are owners of either an 11 Pro or an 11 Pro Max. So, I suspect this is an OLED issue. I hope to be wrong and a software update will fix this, but since the first time I saw the new OLED displays used on 11 Pro and 11 Pro Max, I noticed a subtle green tint (specially viewed from an angle) like the old Samsung phones. That’s why I never wanted OLED screens.

If there are iPhone 11 owners who are suffering from the same issue, that could be paradoxically good news, as it will probably be fixable via software.
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People are 'suffering' because of a cosmetic glitch that lasts a second. You're kidding, right?
 
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I've seen the washed-out screen about once/week on my iPhone 11 for a few months. As the article says, it shows up when waking the phone and lasts just a few seconds. I've seen a similar washed out look on my 2019 MBA when waking from sleep, which also lasts only a few seconds before the screen flips to normal. Seems likely it's a software bug.
 
MacRumors said:
If this is indeed a software problem, Apple may be able to address the issue in a future iOS update. iOS 13.5.5 is in testing right now, and it's not clear if that fixes the bug as of yet.
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Cue 13.5.9 betas
 
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goonie4life9 said:
Folks, here is what is going on. Apple has NEVER heard of an issue with screen color changing temperature. The Senior Advisor I spoke to said she has been working on iOS for over 20 years and if there was an issue, she would have heard about it by now because the iPhone 11 has been out for nearly a year and Apple has talked to each and every iPhone 11 customer and talks to well over 1 billion customers an hour. So, she was able to officially confirm that this is not a wide-spread problem and is unique to my device. To troubleshoot, she said one would need to download the official screen temperature OS from Apple. To do this, you remove your screen and plug it into a computer. Then you place your screen in restore mode, which will trigger a download of a fresh copy of the screen temperature OS. After you've done the fresh installation, DO NOT restore your screen temperature from backup. If the issue persists, you will need to collect some logs and send them to engineering. To do this, you'll need to remove your screen, plug the screen into the computer, run a Sysdiagnose, with Mail logging enabled, and submit the compressed log files to Apple. Engineering will reply in 24-48 hours.
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Apple does not talk not 1/7th of the World population in one hour lol
 
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omg! Mines been doing this and I thought was worried I dropped it too hard! It seems to happen pretty consistently at minimum brightness, and if I crank the brightness and drop it back down it goes away
 
Since upgrading to 13.5.1 I have had more problems with the phone freezing for 30-60 seconds at a time. Across multiple apps
 
lkrupp said:
People are 'suffering' because of a cosmetic glitch that lasts a second. You're kidding, right?
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Suffering as in, having the issue itself. It was a language misconception (English is my third language). Maybe undergoing or experimenting would have been better verbs.
 
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goonie4life9 said:
Folks, here is what is going on. Apple has NEVER heard of an issue with screen color changing temperature. The Senior Advisor I spoke to said she has been working on iOS for over 20 years and if there was an issue, she would have heard about it by now because the iPhone 11 has been out for nearly a year and Apple has talked to each and every iPhone 11 customer and talks to well over 1 billion customers an hour. So, she was able to officially confirm that this is not a wide-spread problem and is unique to my device. To troubleshoot, she said one would need to download the official screen temperature OS from Apple. To do this, you remove your screen and plug it into a computer. Then you place your screen in restore mode, which will trigger a download of a fresh copy of the screen temperature OS. After you've done the fresh installation, DO NOT restore your screen temperature from backup. If the issue persists, you will need to collect some logs and send them to engineering. To do this, you'll need to remove your screen, plug the screen into the computer, run a Sysdiagnose, with Mail logging enabled, and submit the compressed log files to Apple. Engineering will reply in 24-48 hours.
Click to expand...

This sent me! LOL
 
goonie4life9 said:
Folks, here is what is going on. Apple has NEVER heard of an issue with screen color changing temperature. The Senior Advisor I spoke to said she has been working on iOS for over 20 years and if there was an issue, she would have heard about it by now because the iPhone 11 has been out for nearly a year and Apple has talked to each and every iPhone 11 customer and talks to well over 1 billion customers an hour. So, she was able to officially confirm that this is not a wide-spread problem and is unique to my device. To troubleshoot, she said one would need to download the official screen temperature OS from Apple. To do this, you remove your screen and plug it into a computer. Then you place your screen in restore mode, which will trigger a download of a fresh copy of the screen temperature OS. After you've done the fresh installation, DO NOT restore your screen temperature from backup. If the issue persists, you will need to collect some logs and send them to engineering. To do this, you'll need to remove your screen, plug the screen into the computer, run a Sysdiagnose, with Mail logging enabled, and submit the compressed log files to Apple. Engineering will reply in 24-48 hours.
Click to expand...
Wow dude, can I get some of what you’re smokin’? Cause that must be some good “stuff”.
 
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goonie4life9 said:
Folks, here is what is going on. Apple has NEVER heard of an issue with screen color changing temperature. The Senior Advisor I spoke to said she has been working on iOS for over 20 years and if there was an issue, she would have heard about it by now because the iPhone 11 has been out for nearly a year and Apple has talked to each and every iPhone 11 customer and talks to well over 1 billion customers an hour. So, she was able to officially confirm that this is not a wide-spread problem and is unique to my device. To troubleshoot, she said one would need to download the official screen temperature OS from Apple. To do this, you remove your screen and plug it into a computer. Then you place your screen in restore mode, which will trigger a download of a fresh copy of the screen temperature OS. After you've done the fresh installation, DO NOT restore your screen temperature from backup. If the issue persists, you will need to collect some logs and send them to engineering. To do this, you'll need to remove your screen, plug the screen into the computer, run a Sysdiagnose, with Mail logging enabled, and submit the compressed log files to Apple. Engineering will reply in 24-48 hours.
Click to expand...
“I’ve never heard of that” is Apple Response #1.
 
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