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Some iPhone Users Report Significant Battery Drain Due to Music App Background Activity in iOS 13.5.1
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For me, Apple Music never showed up under "usage," (Not sure if this matters..if its hidden and still sucking up battery life??)
After seeing a much heavier battery drop when I would go to the store, (dropping to 85-90% within 1/2 hr. - not normal) and especially a massive battery drop of 25-30% the past 2 nights..basically 5 hrs with NO screen on, I saw that Dropbox was constantly running in the background all day/night. Even when I turned off "Background refresh." Before this 13.1.5, I never had it this bad. Maybe a 3-5% drop overnight at the most.
I deleted the Dropbox app, I'll see what happens.
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Same exact problem on my end! I noticed the battery was draining faster the past week, but it really threw up a red flag yesterday morning, even worse this morning (had alarm set, phone off charger), 30% drop in 5 1/2 hours? That has never happened.I noticed battery drain right after updating my iPhone X to 13.5.1. I haven't seen anything unusual with music app but today noticed that Dropbox had almost 9 hours of background usage even though I had disabled background app refresh for Dropbox and hadn't used it on screen either for weeks.
Saw a post on Reddit about Dropbox and battery on 13.1.5....also this Apple Music hangup here.
For me Dropbox looks like it was the issue running constantly in the background day/night even when I shut off "Background app refresh."
Ended up deleting the app for now.
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I noticed a lot of others on Twitter posting about this issue so I hopped in to schedule an appointment with Apple Support.
Unfortunately I still have the battery drain issue.
My rep said that my low phone storage could be causing the issue, I had 8gb of space, I've now cleared up another 4gb for 12gb of space.
They also suspect my slow wifi could also be a culprit.
We tried to do a battery diagnostic but my phone slowed down so much that it failed to complete.
I've tried everything that everyone here who has successfully beaten the issue recommended.
No luck so I'm just going to live with the fact that it's going to be like this until a real fix is found.
Unfortunately I still have the battery drain issue.
My rep said that my low phone storage could be causing the issue, I had 8gb of space, I've now cleared up another 4gb for 12gb of space.
They also suspect my slow wifi could also be a culprit.
We tried to do a battery diagnostic but my phone slowed down so much that it failed to complete.
I've tried everything that everyone here who has successfully beaten the issue recommended.
No luck so I'm just going to live with the fact that it's going to be like this until a real fix is found.
in iOS 13.5 I have a video of my battery settings showing mail 'notifications' using 59% of my battery with 1min on screen 1min in background.
This is totally unrelated and the usage shown is so low in comparison that it is probably just normal behaviour of the app.For me, Apple Music never showed up under "usage," (Not sure if this matters..if its hidden and still sucking up battery life??)
After seeing a much heavier battery drop when I would go to the store, (dropping to 85-90% within 1/2 hr. - not normal) and especially a massive battery drop of 25-30% the past 2 nights..basically 5 hrs with NO screen on, I saw that Dropbox was constantly running in the background all day/night. Even when I turned off "Background refresh." Before this 13.1.5, I never had it this bad. Maybe a 3-5% drop overnight at the most.
I deleted the Dropbox app, I'll see what happens.
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Same exact problem on my end! I noticed the battery was draining faster the past week, but it really threw up a red flag yesterday morning, even worse this morning (had alarm set, phone off charger), 30% drop in 5 1/2 hours? That has never happened.
Saw a post on Reddit about Dropbox and battery on 13.1.5....also this Apple Music hangup here.
For me Dropbox looks like it was the issue running constantly in the background day/night even when I shut off "Background app refresh."
Ended up deleting the app for now.
I beg to differ. Someone else mention Apple Music was not the only culprit.
That usage was showing 1 hr...Dropbox was using hour after hour of background usage.
By deleting Dropbox, leaving my phone off the charger overnight again for 6 1/2 hours, I woke up to 99% battery. So to me, Dropbox was the problem.
I’ve had a similar issue with my iPad Pro (iPad OS 13.5.1). It was fully charged and unplugged overnight with all apps closed and zero usage. Apple Music took 42% of my battery drain overnight. Siri took 20% but that is probably due to listening for the, ‘hey siri’, wake word.
I came across this article because I’d noticed recently my battery was draining quickly and did some research today.
I came across this article because I’d noticed recently my battery was draining quickly and did some research today.
This is not just a 13.5.1 issue like everyone is stating in this thread. I am on 13.3 and the Music app has been killing my phone in the background for the last week or so. Something must have changed on the server side at Apple or whatever.
In the last 24 hours I have 17 hours of Music background activity, and in the last 10 days, I have 63 hours of background activity. I have now deleted the Music app.
The spook is over!
Apple must have done something at the servers in the backend.
Everything is working normally again, different than a few days ago the Music Downloads putting iPhone and iPad out of action.
No more stucking at downloads via the Music app today!
iCloud synchronization (iTunes Match) works normally again.
This afternoon I could download 1350 songs from two playlists in less than a hour.
A total of 11.5 GB without any hanging or error message. No excessive CPU load, no abnormal increase of heat.
Even the iPad Mini 4 with it's old A8 CPU operating normally with other tasks during the downloads.
WTF Apple!
So it obviously had nothing to do with the update to 13.5.1 or any configuration or hardware problem.
This Annoyance was really unnecessary, I deleted and set up new my iPad completely for nothing. I should had rather just waiting a week.
Apple must have done something at the servers in the backend.
Everything is working normally again, different than a few days ago the Music Downloads putting iPhone and iPad out of action.
No more stucking at downloads via the Music app today!
iCloud synchronization (iTunes Match) works normally again.
This afternoon I could download 1350 songs from two playlists in less than a hour.
A total of 11.5 GB without any hanging or error message. No excessive CPU load, no abnormal increase of heat.
Even the iPad Mini 4 with it's old A8 CPU operating normally with other tasks during the downloads.
WTF Apple!
So it obviously had nothing to do with the update to 13.5.1 or any configuration or hardware problem.
This Annoyance was really unnecessary, I deleted and set up new my iPad completely for nothing. I should had rather just waiting a week.
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They must have left the server rooms keys in kids hands.... 🤪everything is falling apart @ Apple
Hi Everyone,
I spent hours on the phone with a senior Apple tech and was asked to reset settings, that did not work. So I reset and erased all data. I then restored from iCloud and everything is working perfectly now. No more battery drain by Music. Hope this helps.
I spent hours on the phone with a senior Apple tech and was asked to reset settings, that did not work. So I reset and erased all data. I then restored from iCloud and everything is working perfectly now. No more battery drain by Music. Hope this helps.
This issue seems to have *spontaneously* stopped for me. Given how it started out of nowhere, without my using Apple Music, and it now seems to have stopped without my doing anything to fix it, I strongly believe this was a server side issue that Apple fixed. Did anyone else see this resolve itself this past weekend?
Finally fixed on my iPhone XS, thanks to some of the recommendations in this thread: Disconnected from iCloud account, and reconnected. I did power cycle the device in between the two, but don’t know if it was necessary.
Before that, I tried this without success:
Now its fine.
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Before that, I tried this without success:
- uninstall Mail (it was using the most of the background process)
- turn off background activity
- reset iPhone, re-initialise with backup
Now its fine.
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I did see the improvement immediately after disconnecting/connecting from iCloud yesterday at around 9pm EST. It could be a coincidence with server fix that happened at the same time. For me too it seems like this was backend-related, more than related to the update to 13.5.1.
Sheer coincidence, after some annoying days everything went back to normal, see my post #139.
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Yes, I think so too, see also my post #139.
This is so odd, I have deleted the Music app but still having some drain issues. When I go to check my battery usage, the top hitter is ‘recently deleted apps’ in the last 24 hours. I thought maybe it hasn’t updated to account for the Music app because it is clearly referring to that as I deleted it. But when ‘zooming’ in to check my usage at a random hour (like the last hour); ‘recently deleted apps’ is still the number 1 hitter...that’s with the app no longer on my phone.
...I don’t even understand this now. The Music app is somehow haunting my phone from the dead.
...I don’t even understand this now. The Music app is somehow haunting my phone from the dead.
So, I've been having this issue on and off for the past few weeks and I finally did a search to find this story. Some folks on this thread are saying that problem has stopped for them but for me it's still happening, or at least it's started again today. Has anyone else experienced it starting up again?
I subscribe to iTunes Match (because that seems to be the only danged way to get anything to sync to my phone at all anymore), and just as a test I tried disabling and reenabling library sync (again) to see if that helps anything.
I subscribe to iTunes Match (because that seems to be the only danged way to get anything to sync to my phone at all anymore), and just as a test I tried disabling and reenabling library sync (again) to see if that helps anything.
Try logging out of iCloud, restarting your phone, and logging back in again. That did the trick for many of us.
That seems to have helped. My battery is no longer draining quickly, and the "background activity" for Music is now just 20% instead of 70% (and of course it's 20% of a much lower amount). Hopefully this works in the long run! Thanks.