Just the fact that >80% of iPods are paired with PCs so it creates a perception that iPods are not made to work w/Windows...bommai said:
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iPod Some iPods ship with a Windows virus
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clayj said:
So, something which would take you 5 minutes to cure should cost someone else a serious piece of change? Now, that sure makes sense. Seems a little greedy to me.
skoker said:
Quick response, no cover-up, straight apology, admission of the mistake and remedy to correct it. I will take that any day. Some others will jump on this of course. But, it will quickly go away. Apple did the right thing and there is nowhere for this to go except away.
Whether you consider Apple at fault or not, Apple needs to take care of this problem and offer any affected customers some type of compensation.
The media absolutely love stories such as this one; I can see the headlines already:
"APPLE COMPUTER MASS DISTRIBUTES WINDOWS COMPUTER VIRUS!"
No doubt the story will end with: "Apple has not offered any compensation to affected customers and blames Microsoft for the nuisance."
The media absolutely love stories such as this one; I can see the headlines already:
"APPLE COMPUTER MASS DISTRIBUTES WINDOWS COMPUTER VIRUS!"
No doubt the story will end with: "Apple has not offered any compensation to affected customers and blames Microsoft for the nuisance."
Sorry, doesn't count as an Apple "virus"
Just goes to show all of us that even Apple can't control MicroSoft's virus problem.
Once the cat's out of the bag...
Just goes to show all of us that even Apple can't control MicroSoft's virus problem.
Once the cat's out of the bag...
Er, that's like saying that a hospital shouldn't be held responsible if a patient contracts hepatitis (or worse) because the hospital didn't maintain standards about using protective gloves and masks and NOT reusing needles.MegaSignal said:
as someone who uses an ipod on a PC (for the USB2), I would be very peeved if this came on to my machine if I bought an Apple branded product.
a head needs to roll over this one. i bet theres a new process in apple's contractor to avoid this in the future.
clayj, i love the comment that MS dont use there own product when doing really critical stuff.
a head needs to roll over this one. i bet theres a new process in apple's contractor to avoid this in the future.
clayj, i love the comment that MS dont use there own product when doing really critical stuff.
uNext said:
How do you know you don't have a virus if you don't have AV software? A huge amount of viruses just sit there and do things with no indication they even exist on your system.
Threaten to pull or not renew the contract and you would have them jumping through hoops. Of course, they could always go back to making crap for Wal-Mart.
These types of things should be a given in any contract these days. Own a PC that interacts with our products, you best have up to date virus/spyware protection......
These types of things should be a given in any contract these days. Own a PC that interacts with our products, you best have up to date virus/spyware protection......
Elijahg said:
wyatt23 said:how can you ship ipods out the doors with viruses?
maybe a conspiracy to spur the holiday switchers!
You may have meant that as humor, but it certainly is a potential bonus for helping MS with their product launch over the holidays. It could be one of life's strange ironies that the general poor code in MS's OS could benefit them selling competitive music players against a company with the superior OS.
bdj21ya said:
Oh, I'm sure they put it in their contract. Keep in mind they have actual lawyers working for them, not just former law students.
Not to mention they have many, many years experience in contract manufacturing, there is no way they wouldn't have all their bases covered by now in contracts.
wow... If this is Apple's way of advertising Mac OS X's lack of virii... consider me amused.
-Clive
-Clive
Does anyone know the details on how the virus is being distributed by the ipod?
Is it in the firmware for the ipod device? Or is it just some stray code that was loaded onto the ipod data storage area?
If it is in the firmware, then it was probably maliciously placed there by an Apple programmer. If it is just loaded into the data storage area of the ipod, then it could have been an accidental virus infection.
Is it in the firmware for the ipod device? Or is it just some stray code that was loaded onto the ipod data storage area?
If it is in the firmware, then it was probably maliciously placed there by an Apple programmer. If it is just loaded into the data storage area of the ipod, then it could have been an accidental virus infection.
http://www.powerdotnet.blogspot.com/
Ravmone.exe seems to be a trojan that tracks your usage and send them back to a user (I don't know who).
the blogspot above is where I copy and pasted down below.
The device 'Generic volume' cannot be stopped right now. Try stopping the device again later
When you try to remove a removable devices like flash, Windows reports the following message “The device 'Generic volume' cannot be stopped right now. Try stopping the device again later”. This error is caused by a some malicious file called RavMonE.exe.
This file runs as process in the background. You can avoid that error message by following the following steps
1. open task manager. To open task manager, hold CTL+ALT+DEL as you do to open your computer. Then click ‘task bar’
2. in the task manager, switch to process tab. Then you can see the processes that are running as windows services. look the picture bellow
3. then look for a process called “RavmonE.exe” . this is a Trojan that is sending information to somebody out about your activities. Just right click the file name and click End process. To remove the maleware forever, follow me….
4. now you should be able remove your devices safely by clicking the safely remove pop up. But this is not long lasting solution. When you restart your device again, ravmone.exe will automatically start in the windows process. You have to manually stop it to remove your device once again. By the way, locking some file in your device is only one of possibly many tasks that this Trojan doing in the background. So, to be safe, you have to remove the Trojan from your system. One effective anti spyware that I use most of the time is spyware doctor. This antispyare protects your pc from many malicious programs- Trojans, worms spywares, and others. You can download from here
The down load directs you here:
http://www.pctools.com/spyware-doctor/download/
Ravmone.exe seems to be a trojan that tracks your usage and send them back to a user (I don't know who).
the blogspot above is where I copy and pasted down below.
The device 'Generic volume' cannot be stopped right now. Try stopping the device again later
When you try to remove a removable devices like flash, Windows reports the following message “The device 'Generic volume' cannot be stopped right now. Try stopping the device again later”. This error is caused by a some malicious file called RavMonE.exe.
This file runs as process in the background. You can avoid that error message by following the following steps
1. open task manager. To open task manager, hold CTL+ALT+DEL as you do to open your computer. Then click ‘task bar’
2. in the task manager, switch to process tab. Then you can see the processes that are running as windows services. look the picture bellow
3. then look for a process called “RavmonE.exe” . this is a Trojan that is sending information to somebody out about your activities. Just right click the file name and click End process. To remove the maleware forever, follow me….
4. now you should be able remove your devices safely by clicking the safely remove pop up. But this is not long lasting solution. When you restart your device again, ravmone.exe will automatically start in the windows process. You have to manually stop it to remove your device once again. By the way, locking some file in your device is only one of possibly many tasks that this Trojan doing in the background. So, to be safe, you have to remove the Trojan from your system. One effective anti spyware that I use most of the time is spyware doctor. This antispyare protects your pc from many malicious programs- Trojans, worms spywares, and others. You can download from here
The down load directs you here:
http://www.pctools.com/spyware-doctor/download/
It may be a web-based inventory management system, or it might be a purely internal network, but PCs are almost always connected to some form of network in high yield production environments. Current security software may well have been installed--it could be that the AV client crashed, or an update failed to apply, or simply that the AV software didn't catch it. You can't control everything, and speculating on policies without knowing anything never goes anywhere useful. There's no indication that there are lax policies at Apple's contractors--and if there are, it is the fault and responsibility of that contractor, not Apple.clayj said:
Yes, the customer would respond to Apple, being the privy link in the chain. But Apple simply has to issue a statement notifying the public of the problem and take action to correct the problem at the contractor (or stop using them). They're not required to do anything else--they're not even required to apologize, really.
Not really, no. Snowy_River covered this pretty well.
That would have been an absolutely ridiculous measure to take. There's no need to recall the iPods as the fix is a simple end-user procedure. There's no cause for compensation, because there's no proof that the incident was caused deliberately or through negligence. There's certainly no sense in promising that it will never happen again--no one can make that promise. And there's a measure of truth to the fact that Windows should be more robust. Had any other modern OS been used, the likelihood of this situation happening would have been substantially curtailed.
The Microsoft comment may have been poorly executed, but it's certainly a platform to get a message across--even with safeguards in place, it's possible to have a system compromised. A fair portion of this security gap isn't the fact that exploits, viruses, and malware exist; it's that Windows absolutely sucks at giving the user real control over what does and doesn't execute. Windows is pervasive, and there are basic security procedures that they've left sitting out in the open. Like they say, "it's not a break-in if you didn't lock the door."
The license agreement covers the iPod, thereby covering a problem with the iPod in its default state. The only way this software would not be covered by their indemnity clause would be if it shipped on a separate CD. Still, the real issue isn't contractual indemnity, but whether or not Apple was negligent.vga4life said:
There's nothing to suggest that there was a lax security policy or that willful negligence resulted in this error. But beyond that, a negligence suit could not be brought against Apple, so long as their subcontractor is responsible for their own facility. Nothing Apple did encouraged or facilitated this error, unless the manufacturer has a history of security lapses.
Apple certainly is responsible for this problem, but they've taken responsibility and exercised due diligence in notifying the customers of the problem and providing them with an immediate solution.
Although I find this slightly humorous, it is 100% Apple's problem. It may have been caused by some supplier in China, but the responsibility of the error falls on Apple. They designed the product, approved the product, and said that it meets their expectations. Sure, I can understand some faulty iPods slipping by, but nevertheless the responsibility in the eye of the public is with Apple (as it should be).
Flame ON!!!!!
I think I'm going to scream. Microsoft deserves every negitive jab, ridicule, flaming, and more for selling defective and dangerous software and refusing to fix it. Their arrogance pisses me off. There is no company in the history of this country that deserves to go down in flames than Microsoft. They're worse than Enron. They have cost this country more money, people's sanity, jobs, personal privacy, that's it is ubelivable they still exist.
It isn't Apple's fault that Windows is so shamefully vunerable and viruses so ubiquitous. They wrote ***** software and pawend it off on the public and you all continue to defend it by using Windows and accepting this situation. You get a virus you deserve it. Tell Microsoft you refuse to be the victim of their incomptancy by refusing to buy their products. Use Linux, use Unix, use a freaking Amiga for all I care. Until you do they will continue to sell you crap and you will continue to deserve what you get.
Apple made a mistake, they admitted it, and put the blame where is belongs -- Microsoft.
The fact that after six years OS X still doesn't have one virus proves it can be done! Not one people! How many years will it take until you all start to understand that Windows is a horribly written piece of ...?
Why should Apple or anyone have to deal with this ridiculous situation? Microsoft is a plague and needs to be burned and destroyed. Break the damn company up and be done with it.
jessica. said:
I think I'm going to scream. Microsoft deserves every negitive jab, ridicule, flaming, and more for selling defective and dangerous software and refusing to fix it. Their arrogance pisses me off. There is no company in the history of this country that deserves to go down in flames than Microsoft. They're worse than Enron. They have cost this country more money, people's sanity, jobs, personal privacy, that's it is ubelivable they still exist.
It isn't Apple's fault that Windows is so shamefully vunerable and viruses so ubiquitous. They wrote ***** software and pawend it off on the public and you all continue to defend it by using Windows and accepting this situation. You get a virus you deserve it. Tell Microsoft you refuse to be the victim of their incomptancy by refusing to buy their products. Use Linux, use Unix, use a freaking Amiga for all I care. Until you do they will continue to sell you crap and you will continue to deserve what you get.
Apple made a mistake, they admitted it, and put the blame where is belongs -- Microsoft.
The fact that after six years OS X still doesn't have one virus proves it can be done! Not one people! How many years will it take until you all start to understand that Windows is a horribly written piece of ...?
Why should Apple or anyone have to deal with this ridiculous situation? Microsoft is a plague and needs to be burned and destroyed. Break the damn company up and be done with it.
puuukeey said:
If Apple has done this to Windows then it's a sure thing that Zune will have some funny hickups like this.
clayj said:
Exactly. It's obvious Apple allowed a mistake to slip through (bad); quickly reported it (good) and took a cheap shot (bad) when they should have been interested only in apologizing and correcting the problem.
An error of this sort doesn't diminish a company's integrity; quickly reporting it demonstrates good character; the cheap shot throws that into question. I've been troubled by a few earlier incidents similar to this one: sounding like high school sophomores taking shots at a rival can be amusing, but i don't want to rely on a company operating on that level for the development of the products i hope for. I don't want "the next big thing" to be an electronically elegant fart-emulator.