Just an observation - my wife had no trouble installing Shutterfly software on her work PC (winXP) after an hour of frustratingly trying to install it on the Mac. Now, admittedly, part of the problem was that Shutterfly in their infinite wisdom decided to make the intel version be a separate download. My wife doesn't know Intel from anything, so she got the wrong version. But the next part is a problem i've seen with other Mac software. The installer (a .dmg file) ends up putting something that looks like a disk drive on the desktop. WTF? My wife gets confused and tries running that, but it doesn't do anything. She can't delete it either, as it claims to be in use by a .dmg file (or the other way around). It turns out the software is now installed perfectly well but if you want to uninstall it, you won't find it in Applications. No, it has bits of itself in Libraries and also under Applications/Iphoto (crtl-click, open as package, etc. etc.). The point is that this was infinitely easier to do (both the install and a subsequent uninstall) on windows. This is not Apple's fault, really, but come ON, developers! Don't assume that Mac users understand unix packages, processor types, etc. They're not all married to computer geeks.