iPhone 5 or earlier Sound Options

[JeffyTheQuik]

Dear Apple,

You say that you like things simple, however, in the iPhone, in my opinion, you have failed. The purpose of a telephone is to alert the user when there is an incoming phone call, and then help them answer it and communicate with the other person(s) calling.

In the last few weeks, I haven’t been able to hear the notification, and after digging through endless sub menus in settings, I have discovered that the “Do not disturb” was activated. Is this my fault? Yes. However, having 2,645 ways to not to have the phone ring, and making the user have to look through the various settings to find it is, well, not simple.

A few solutions, as I don’t want to be someone that complains without a solution:

1. Have a real user guide to the phone and IOS. It can be a 9,534 page PDF, but MAKE IT AVAILABLE FOR EACH SETTING ON THE DEVICE. Update it as a matter of releasing the O/S. Have a chapter devoted to settings, and have it give the consequences of each and every setting on the device, from the mundane to the critical. Here’s an example: The Notification slider sets the sound for the ringer and the notifications to the device. Sliding it all the way to the left will turn off the ringer and the notifications, so you will not hear them. To show this, slide it to the left and set an alarm for 2 minutes in the future. When the alarm time hits, you will see the notification on the screen, but not hear it.
   
   Oh yeah, put out the PDF for each version of IOS. Don’t just keep updating it. It only costs $0.01 to store it, and having one document to sift through to figure out what works for IOS 11.2.5 when the rest of the world is on 11.2.6 ruins that whole “ease of use” argument.
2. Put a notification in the top row that the ringer won’t ring, and when the user taps on it, it will show all of the settings that turned it off.
3. Make turning on the ringer switch actually turn on the ringer, no matter what. A way to do this is to turn it off, then on will turn it on, no matter what.
4. Have something that lets the user know their phone won’t ring, either as a periodic pop up or a vibration on the Apple Watch.

Thank You,

Jeffy
Loyal Apple User since 2009, but getting frustrated, and I have an Android phone for work that is looking better and better.... (That’s a hint...)

 

[jav6454]

In short... ?

 

[-Gonzo-]

If you want calls to get through then you just change the Allow Calls From in the Do Not Disturb settings.
All this info is not that hard to find at all, you’ll find info in the Tips app which even has a link to the iPhone iOS user guides in the iBook app.
Even a google search brings up the official user guide with info on each and every setting

https://help.apple.com/iphone/11/

 

[-Gonzo-]

Dear Apple,

You say that you like things simple, however, in the iPhone, in my opinion, you have failed. The purpose of a telephone is to alert the user when there is an incoming phone call, and then help them answer it and communicate with the other person(s) calling.

In the last few weeks, I haven’t been able to hear the notification, and after digging through endless sub menus in settings, I have discovered that the “Do not disturb” was activated. Is this my fault? Yes. However, having 2,645 ways to not to have the phone ring, and making the user have to look through the various settings to find it is, well, not simple.

Have something that lets the user know their phone won’t ring, either as a periodic pop up or a vibration on the Apple Watch.

Thank You,

It does kinda tell you

 

[JeffyTheQuik]

Thank you all for your responses. I guess the “in short” response is that I was too frustrated to google search the settings and “My phone won’t ring” hit a bunch of dead ends. Having never set “do not disturb”, I didn’t think to go there.

I guess I prefer to be disturbed... :O

 

[-Gonzo-]

Thank you all for your responses. I guess the “in short” response is that I was too frustrated to google search the settings and “My phone won’t ring” hit a bunch of dead ends. Having never set “do not disturb”, I didn’t think to go there.

I guess I prefer to be disturbed... :O

You must’ve set it somehow as I’m pretty sure it doesn’t do it by itself.
Could you of maybe activated it in the Control Centre without realising?

 

[Vermifuge]

Thank you all for your responses. I guess the “in short” response is that I was too frustrated to google search the settings and “My phone won’t ring” hit a bunch of dead ends. Having never set “do not disturb”, I didn’t think to go there.

I guess I prefer to be disturbed... :O

WOW! Is this where we are at now? You can also call apple if you have a problem or go into an apple store.

 

[akash.nu]

after reading the first paragraph I gave up. You guys are way too gutsy to have finished reading the whole post.

 

[Ralfi]

You must’ve set it somehow as I’m pretty sure it doesn’t do it by itself.
Could you of maybe activated it in the Control Centre without realising?

I have DND automatically set daily, from 10pm-7am. Iirc, this was enabled by default after the IOS update that introduced this function (slightly different times maybe).

 

[JeffyTheQuik]

WOW! Is this where we are at now? You can also call apple if you have a problem or go into an apple store.

Yeah... I get it.

However, when searching on Google, one has to know what to search for, and like I said before, "My phone isn't ringing" gave me a bunch of dead ends, and I was getting ready to set up a Genius appt to do that, but I thought I'd just do a rant here instead, and thanks to you all, the problem (well, at least the not ringing one) is solved!

Thank you!

 

[Newtons Apple]

after reading the first paragraph I gave up. You guys are way too gutsy to have finished reading the whole post.

Same here. Could have been done in a short paragraph.

 

[JeffyTheQuik]

Same here. Could have been done in a short paragraph.

Thank you for this. You're absolutely correct that I should have just shortened it to just one paragraph. One other thing I could have done is not select, "iPhone 5 or earlier," but in my haste, I got that one wrong too. As for the brevity, that could be a sign of a deeper problem in that I feel the need to give all of the information, and whether it is germane or not, may be to others, and hopefully give them a better understanding of the problem that I was having with the sound options. In fact, as others have so succinctly put, I should have just "Googled" it, however, in that vein, I found that "Googling" it yielded me results that wanted me to buy their new speaker and diamond rings, and was, therefore, a dead end. So, rest assured, that in my further endeavors to solicit assistance from the Internet, I will have several rules in seeking help:

1. Be succinct
2. Give all of the pertinent information that is relevent, or may be relevent to those seeking to help me.
3. Learn how to spell "relevant".
4. Be genuinely thankful for the assistance rendered. I am, but I just want it stated.
5. Don't reiterate what has already been stated, and be brief, too.
6. Take others' comments as a chance to improve how I write things on the Internet.