The Issue:
No sound at all! iPod will not allow music to play, pandora error message comes up saying "Pandora encountered a problem that paused the music...", youtube won't work, phone does not ring for incoming calls, can't hear anyone when I try to make a call, no sound coming from apps (such as Angry Birds). But texting still works and I can receive the calls, I just can't hear anything and the caller can not hear anything either.
Attempts I have made to fix the problem:
1) plugging and unplugging headphones
2) resetting ALL settings
3) completely wiping out the phone and restoring all data
4) turning phone on and off
5) resetting by holding top button and round button
Any suggestions on what else to do? It seems like there is something wrong with a player or something??? Thanks in advance for help!
I have the exact same issue but with an unlocked phone. I had the phone checked and it is not a hardware issue as the repairer even put a new dock into the phone but it made no difference.
Suggestions would be much appreciated