Does anyone on the forum know what is actually causing the issues? Mine had several keys that didn't hold themselves up on one side. What's going on? Is this because an internal piece of plastic is shattering under strain, or what -- why don't they make the plastic parts out of metal then? In three years surely they must have found the source of the problem that keys are *breaking*. I had a Macbook 12" but once it needed its second keyboard repair in the first year, I went back to my Pro. I consider the previous 13" retina the best Apple laptop that is currently available. Count me in the group that says the butterfly keyboard needs a complete redesign before I'll spend money on a replacement for a still-working computer, there is the clacking noise of the keys and just the generally unfriendly feeling that they don't move much.