Space black link wearing out

Discussion in 'Apple Watch' started by reden, Jun 18, 2015.

  1. reden macrumors 6502

    Joined:
    Aug 30, 2006
    #1
    Only been a couple weeks and the link is wearing out on the inside. I took it to an Apple Store today to get it checked out. They're replacing it with a new one. I'm concerned this will happen with the new one, but I hope not. Anyone had this problem as well?
     

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  2. JayLenochiniMac macrumors G5

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    Nov 7, 2007
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    New Sanfrakota
    #2
    A couple of members have reported the same thing but it doesn't mean it's a problem across the board. As with everything, there's bound to be manufacturing defects.

    We saw the same thing with the black rubbing off like crazy with just a cloth on the Black and Slate iPhone 5. Of course everyone who had these units were concerned that they all were like that, but there were only a few affected units.

    Just replace as needed when it comes to those manufacturing defects.
     
  3. Karnicopia, Jun 18, 2015
    Last edited: Jun 18, 2015

    Karnicopia macrumors 6502

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    Mar 27, 2015
    #3
    I've had one for two weeks and that's not normal from what I'm seeing. Mine looks fine. if that was a consistent issue all of your links should wear evenly. Looks like the coating didn't bond right on one of the links but the others are fine.
     
  4. MH01 macrumors G4

    MH01

    Joined:
    Feb 11, 2008
    #4
    Weird that it's on that one link. Have you noticed any issues with the watch itself?
     
  5. OneMike macrumors 601

    OneMike

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    Oct 19, 2005
  6. reden thread starter macrumors 6502

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    Aug 30, 2006
    #6
    Havent noticed anything wrong with the watch itself. I know it's weird that it's only that one link, but it is also on the outside of it. Just as long as Apple replaces it I'm fine.
     
  7. fischersd macrumors 68040

    fischersd

    Joined:
    Oct 23, 2014
    Location:
    Kitchener, Ontario, Canada
    #7
    Actually, it's not weird at all. This is similar to the problems we saw on the DLC peeling thread.
    Apple's DLC coating partner is obviously having some issues with impurities on the links before the links are coated, causing the coating to fall away from the stainless steel.
    Luckily, there haven't been a large number of these reports yet (at least not on here) - let's hope it remains very rare.
    Definitely get it replaced under warranty. If they give you a hard time, come back here and we can hook you up with the members that already had their bands replaced with this issue.
     
  8. Paint2215 macrumors member

    Joined:
    Apr 29, 2015
    #8
    On my watch the links that are facing down on my wrist are wearing on the corner in a consistent manner.

    I will take some pictures when I get home tonight.
    What is the best way to report a problem to Apple?
     
  9. fischersd macrumors 68040

    fischersd

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    Oct 23, 2014
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    Kitchener, Ontario, Canada
    #9
    If you have AC+, I would call them (as for any warranty exchanges, you're eligible for an express replacement). If you don't have AC+, I would likely kick off a chat session from my browser (or pop into an Apple Store). Half the time it seems the customer service reps ask you to take things into the store to have them inspect it. (hopefully they're using discretion - not everyone lives close to an Apple Store) :)
     
  10. JayLenochiniMac macrumors G5

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    #10
    I don't think it's that weird. The links are progressively sized to increase in width as they approach the case so it's likely that links of a specific width were manufactured and coated en mass in a batch (before assembly), and that single link came from a bad batch.
     
  11. Paint2215 macrumors member

    Joined:
    Apr 29, 2015
    #11
    I made an appointment at the Genius Bar for Monday with some comments about the problem. I have AC so I'm not too worried about them replacing it, I just don't want to have to give it up until a replacement arrives.
     
  12. ant69 macrumors regular

    ant69

    Joined:
    Feb 2, 2009
    #12
    I noticed (also on the inside of just 2 links) the same type of markings.... took it into my local apple store who are ordering a replacement band from me, as they could easily see it wasn't wear and tear or user damage. It will be interesting to see how long the replacement band takes to come in, the genius i spoke to did not know as they had not ordered replacement bands before.
     

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  13. Mr. Buzzcut macrumors 65816

    Mr. Buzzcut

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    Jul 25, 2011
    Location:
    Ohio
    #13
    I'm not sure about that. Apple claims that the bracelet is assembled prior to being brushed for a uniform texture. I'd be interested to know what then happens to get the coating properly applied.

    Looking at Apple's site, I have to say this is another instance where their use of CGI is a recipe for disappointment in the actual product. For the folks who posted pictures, do you feel the marketing images are representative of the product that was delivered? Maybe it's just the quality of the photos, but the real bracelets seem much more crude in fit and finish than Apple's images.

    http://www.apple.com/ca/watch/apple...ainless-steel-case-space-black-link-bracelet/
     
  14. JayLenochiniMac macrumors G5

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    #14
    Brushing isn't the same as coating. They could be coated separately, assembled then brushed.
     
  15. Mr. Buzzcut macrumors 65816

    Mr. Buzzcut

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    Ohio
    #15
    I understand that. I assumed the brushing would have to take place first as it would be impossible once the coating was applied.
     
  16. fischersd macrumors 68040

    fischersd

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    Oct 23, 2014
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    #16
    Do you actually own one of these or are you basing your opinion on....?

    If anything, I think my SBSS link bracelet looks far better than the marketing photos you've posted.

    It's entirely possible that the SBSS links aren't brushed as the regular SS links are (otherwise disassembling for the DLC process would add far more complexity than the value of the brushing to the texture would be worth).
     
  17. Mr. Buzzcut macrumors 65816

    Mr. Buzzcut

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    #17
    It's right there in my post. I compared the photos posted in this thread with Apple's images. I don't own SBSS hence my question to those who do. I have many Apple products and none live up to the marketing images (whether CGI or heavily retouched photos). I generally am pleased with the quality anyway but something as precise as a watch should be is different to me and may cross the threshold of acceptability (for me).
     
  18. fischersd macrumors 68040

    fischersd

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    #18
    Heh, I wouldn't be comparing phone pictures to professional pics / photoshopping. As much as we may tout the camera in the iPhone 6, people grabbing snaps showing damage aren't exactly looking at their lighting sources before sending their pictures in. :)
    Sorry, that's pretty foolish.
     
  19. Mr. Buzzcut macrumors 65816

    Mr. Buzzcut

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    Jul 25, 2011
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    Ohio
    #19
    Don't care about lighting. I do care about how things fit together, surface texture, etc. Anyway, you already answered my question so no need to berate me over asking it in the first place. Thanks.
     
  20. MartyCan macrumors 65816

    MartyCan

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    Oct 31, 2012
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    Near Toronto, ON
    #20
    Not saying it shouldn't be replaced but there's a world of difference between "wearing out" and "anodization is coming off one link."
     
  21. Paint2215 macrumors member

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    Apr 29, 2015
    #21
    Went to the Apple Store today. They are replacing the band. They guy took one look and there was no question there was a problem. If it happens again I'm not sure what I will do.
     
  22. mr.anthonyramos macrumors regular

    mr.anthonyramos

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    Hong Kong
    #22
  23. ant69 macrumors regular

    ant69

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    Feb 2, 2009
    #23
    from what I've noticed, all (or at least most) of these 'peelings' are on the inside of the watch band? maybe its a manufacturing defect that's reacting with sweat from our skin?

    - for those of you that have had replacement bands - how long did they take to arrive? Thanks!
     
  24. reden thread starter macrumors 6502

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    Aug 30, 2006
    #24
    To me the actual bracelet and watch were both extremely and accurately represented on Apple's site.
     
  25. mr.anthonyramos macrumors regular

    mr.anthonyramos

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    Apr 25, 2015
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    Hong Kong
    #25
    I highly doubt this. Only certain links are affected. Mine, affected two links that had very little contact with my wrist.
     

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