SS Space Black Coating Peeling

Discussion in 'Apple Watch' started by mr.anthonyramos, Jun 3, 2015.

  1. mr.anthonyramos, Jun 3, 2015
    Last edited: Jun 3, 2015

    mr.anthonyramos macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
    #1
    Hi all,

    I have had my watch for about two weeks now and have noticed something interesting on the inside of the Black Link Band. I really doubt that this is normal and do you think Apple will issue me a replacement if I showed them the peeling?

    It's strange that it only peels at a specific area of the link band. on both sides of the watch. I am imagining that these are stress points?

    Thoughts anyone?

    IMG_5952.jpg IMG_5953.jpg
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
  3. mr.anthonyramos thread starter macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
  4. Donstil-nl macrumors 6502

    Donstil-nl

    Joined:
    Jun 27, 2008
    Location:
    Netherlands
    #4
  5. Phone Junky macrumors 6502

    Joined:
    Oct 29, 2011
  6. mr.anthonyramos thread starter macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
    #6
    For something that is so highly spoken of, DLC Coating, I would have expected better. I'm heading to Apple in a little bit to have a conversation with a Genius.
     
  7. leeingham macrumors 6502

    Joined:
    Apr 9, 2015
    Location:
    Birmingham, UK
    #7
    I wouldnt bother tbh mate as they cant do anything in store as everything in sent off currently. Best to ring Applecare instead (i learnt this directly)
     
  8. iConnected macrumors 6502a

    iConnected

    Joined:
    Feb 17, 2011
    #8
    Is this the first sign that all of our worst fears about the DLC coating are about to come true?
     
  9. Rok73 macrumors 65816

    Rok73

    Joined:
    Apr 21, 2015
    Location:
    Planet Earth
    #9
    Dunno, but this is the first case where I see this happen on here. On the other hand the SS SB mostly have been delivered just recently.
     
  10. mr.anthonyramos thread starter macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
    #10
    Actually, sounds like a better plan. The Genius Bars are fully booked until the weekend here in Hong Kong and no way am I lining up for an hour.

    I am a little fearful about this as well. Was really hoping for better from Apple. But who knows, mine might be an isolated issue. Hopefully more Space Black owners will take a look at their watch to see if they have similar issues.

    Also, if you take a look at the picture below, you will see how my wrist actually doesn't even touch the areas that are peeling.

    IMG_5955.jpg
     
  11. h9826790 macrumors 604

    h9826790

    Joined:
    Apr 3, 2014
    Location:
    Hong Kong
    #11
    I am still waiting for my 42mm Black (exp deliver in Jun), will keep following this post and let everyone know if that happen to my AW as well.

    Anyway, I am also in Hong Kong. Please keep us up to date, just in case I have to follow you path. Thanks for the sharing.
     
  12. iConnected macrumors 6502a

    iConnected

    Joined:
    Feb 17, 2011
    #12
  13. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    To think how long we all waited on this super durable DLC coated model . . . . .:mad:
     
  14. leeingham macrumors 6502

    Joined:
    Apr 9, 2015
    Location:
    Birmingham, UK
    #14
    Mine was chipped out the box and I rang Applecare and they said would be 2-3 weeks to ship mine but they wanted mine straight away - No way am I waiting 2-3 weeks for something ive been waiting 2 months for. THey need to ship mine first!
     
  15. fischersd macrumors 68040

    fischersd

    Joined:
    Oct 23, 2014
    Location:
    Kitchener, Ontario, Canada
    #15
    That 2-3 week delay would mean they'd be pulling you from the production line. They have warranty replacement stock (but it'll be watch bodies, not a complete retail package). If I were you, I'd push for a warranty replacement of the watch body itself...should only be a few days.

    In the case of the OP, they should either ship him a retail kit or a replacement band (they should have those in the warranty channel as well). They should have seeded the warranty stock first, before any sales were shipped.

    Here's hoping this is a very rare occurrence indeed!!
     
  16. Esoom macrumors 6502

    Esoom

    Joined:
    Apr 30, 2010
    Location:
    Colorado
    #16
    I love the way black watches and bands look, new, not so much how they look with some wear, I switched back to plain stainless because of it years ago.
     
  17. Aluminum213 macrumors 68040

    Aluminum213

    Joined:
    Mar 16, 2012
    #17
    Wow, can't wait for the apple supporters to say that this is normal on $1k+ watches
     
  18. mr.anthonyramos thread starter macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
    #18
    On my way to an Apple Store to have a quick conversation. Apple Representative on the phone said that if the damage isn't caused by dropping (in which obvious case mine isn't) then they would consider replacing the band.

    Let you all know how it goes.
     
  19. mr.anthonyramos thread starter macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
    #19
    I just left the Apple Store, they've created a record for me. I need to call Apple Care tomorrow morning and they will process a replacement of the link band.

    Sucks but they said it might be an issue with the coating. Honestly I don't see how replacing the band will fix the problem if the coating process is the issue.
     
  20. fischersd macrumors 68040

    fischersd

    Joined:
    Oct 23, 2014
    Location:
    Kitchener, Ontario, Canada
    #20
    It could very well have been that there were impurities on those links before they went in to be DLC coated and those impurities are what caused the coating to not adhere to the steel. That shouldn't happen, but that is one possibility. One would hope that Apple has contracted a premium PVD processing facility to do this work.
     
  21. Archer1440 macrumors 6502

    Archer1440

    Joined:
    Mar 10, 2012
    Location:
    USA
    #21
    This is not even slightly surprising. Which is why you won't find many truly high end stainless watches with this kind of finish.
     
  22. leeingham macrumors 6502

    Joined:
    Apr 9, 2015
    Location:
    Birmingham, UK
    #22
    YOu got to send your band off or will they send you a replacement first?
     
  23. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #23
    There's bound to be a manufacturing defect with everything. Given that we haven't seen this anywhere else, it's likely an isolated case and not a widespread issue with the coating.
     
  24. mr.anthonyramos thread starter macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
    #24
    I didn't give them anything yet. I might have to give in my link tomorrow after speaking with AppleCare but I have a sportsband which I could use if I do so. I'm hoping they will send in the replacement at the store and then they will call me to collect when ready.
     
  25. mr.anthonyramos thread starter macrumors regular

    mr.anthonyramos

    Joined:
    Apr 25, 2015
    Location:
    Hong Kong
    #25
    Well that's honestly hoping for the best. I'm pretty sure it's a coating process issue rather than an isolated case. Let's see if we hear from others as well.
     

Share This Page