So back in October I posted this thread about sporadic battery percentages:
https://forums.macrumors.com/threads/sporadic-battery-percentages.1930198/
Come to find out on Friday and over the weekend it wasn't what some of the suggestions about it was. It was a problem way worse than that.
Apparently there was a quality control issue with my battery. On Friday at 43% my iPhone 6 Plus completely shut off. It wouldn't come back on at all. About an hour later when I finally could get to where I could plug my phone in, it was charging at 1% every 3-4 minutes.
I wasn't going to be able to leave till late and well after when the Apple Store closed. I made an appointment at the Apple Store for Saturday. So I took off my case just to check it out, and then noticed the screen had separated from the body on the left side of my phone slightly. I checked to see if the phone was bent, as I always have it in a rigid case and am very careful about taking it out of my front pocket when I sat down. It wasn't bent at all.
So anyways, when I took it in (it was out of it's year warranty in September 2015) so I was thinking I would have to pony up for a battery and maybe even a screen if it wasn't fixable. The Apple tech took at look at when I told him what the deal was, ran battery diagnostics on it and confirmed battery was ****. However he said it was due to a quality control issue on the battery and what had happened was that it had swollen up and was pushing the screen off of the aluminum body. He said it has happened a couple of times on an iPhone 6 Plus that he knows of, however he hasn't encountered any personally.
He talked with another tech and confirmed that it was a quality control issue with the battery and it was pushing the screen away from the body. He said Apple will take care of it and I was out of no money for the issue. Wiped my old phone clean, switched out the SIM and I left with a replaced phone!
I was very happy with the customer service and the attention to the issue, instead of having to pony up for repairs that weren't my fault.
So just a heads up, if you are receiving some hellacious battery drains on your phone (iPhone 6 Plus especially) with pretty much regular use, might want to check to see if there is more of an underlying issues with it, especially if your screen is slightly separating from the body of the phone.
https://forums.macrumors.com/threads/sporadic-battery-percentages.1930198/
Come to find out on Friday and over the weekend it wasn't what some of the suggestions about it was. It was a problem way worse than that.
Apparently there was a quality control issue with my battery. On Friday at 43% my iPhone 6 Plus completely shut off. It wouldn't come back on at all. About an hour later when I finally could get to where I could plug my phone in, it was charging at 1% every 3-4 minutes.
I wasn't going to be able to leave till late and well after when the Apple Store closed. I made an appointment at the Apple Store for Saturday. So I took off my case just to check it out, and then noticed the screen had separated from the body on the left side of my phone slightly. I checked to see if the phone was bent, as I always have it in a rigid case and am very careful about taking it out of my front pocket when I sat down. It wasn't bent at all. So anyways, when I took it in (it was out of it's year warranty in September 2015) so I was thinking I would have to pony up for a battery and maybe even a screen if it wasn't fixable. The Apple tech took at look at when I told him what the deal was, ran battery diagnostics on it and confirmed battery was ****. However he said it was due to a quality control issue on the battery and what had happened was that it had swollen up and was pushing the screen off of the aluminum body. He said it has happened a couple of times on an iPhone 6 Plus that he knows of, however he hasn't encountered any personally.
He talked with another tech and confirmed that it was a quality control issue with the battery and it was pushing the screen away from the body. He said Apple will take care of it and I was out of no money for the issue. Wiped my old phone clean, switched out the SIM and I left with a replaced phone!
I was very happy with the customer service and the attention to the issue, instead of having to pony up for repairs that weren't my fault.
So just a heads up, if you are receiving some hellacious battery drains on your phone (iPhone 6 Plus especially) with pretty much regular use, might want to check to see if there is more of an underlying issues with it, especially if your screen is slightly separating from the body of the phone.
