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SCMedic

macrumors regular
Original poster
Feb 8, 2008
193
41
My wife has had hers on for all of 24 hours and the screen is already scratched. She's beside herself and honestly, I'm a little surprised. She's worn it with short sleeves, no other jewelry and it seems to be scratching around the curved sides of the screen. Anyone else? What should I do?
 

SCMedic

macrumors regular
Original poster
Feb 8, 2008
193
41
No one has scratched the sport screen at all? Maybe a manufacturing defect then?
 

ricktat

macrumors 68000
Feb 18, 2013
1,896
1,707
Just wait until next week when more people get theirs.
Pics would also help
 

Lobwedgephil

Contributor
Apr 7, 2012
5,750
4,697
Someone has to be the first. I would schedule a genius appt and see what they say, the might be nice and give replacement.
 

Absrnd

macrumors 6502a
Apr 15, 2010
904
1,641
Flatland
http://i.imgur.com/CVcab9s.jpg

Funny how all the reviews talked about how much force was needed to scratch even the Sport model.

Those are some serious deep scratches, can't imagine not noticing bumping into something to create these scratches !

these are clear bump damage scratches and not because of the soft quality material, but rather a tough wall or something :)
 

SCMedic

macrumors regular
Original poster
Feb 8, 2008
193
41
Those are some serious deep scratches, can't imagine not noticing bumping into something to create these scratches !

these are clear bump damage scratches and not because of the soft quality material, but rather a tough wall or something :)

That's my point. She swears up and down she didn't notice it bumping into anything. It would take a LOT of force to make those happen. Just trying to decide on my next course of action, if there is one.
 

Mobster1983

macrumors 6502a
Sep 8, 2011
653
476
Those are some serious deep scratches, can't imagine not noticing bumping into something to create these scratches !

these are clear bump damage scratches and not because of the soft quality material, but rather a tough wall or something :)

This. It looks like she bumped her arm against a sharp metal corner or something similar.

I am assuming you tried and failed to buff it out? Often these screens can get what look like scratches, but are really just dust from whatever item you bumped against, and it will fairly easily buff out.
 

dacreativeguy

macrumors 68020
Jan 27, 2007
2,033
224
My wife has had hers on for all of 24 hours and the screen is already scratched. She's beside herself and honestly, I'm a little surprised. She's worn it with short sleeves, no other jewelry and it seems to be scratching around the curved sides of the screen. Anyone else? What should I do?

sell it and order a sapphire? Consumer reports could scratch the sport with a construction nail. They used a near diamond hardness bit on the sapphire and couldn't scratch it.
 

sjinsjca

macrumors 68020
Oct 30, 2008
2,238
555
My wife has a real talent for scratching her iPhones and iPads, so sympathies.

The glass on the Sport is pretty hard, and similar to the glass used in high-end Casios meant for outdoor activity usage. And my high-end Casio Pathfinder has a bunch of small and not-so-small scratches after several years of daily use.

Shrug. It happens. Battle scars.

Not much force is required. All it takes is a bit of grit at the wrong time.

Sapphire will be more difficult to scratch but it will scratch, too.

It's a watch. Watches scratch. Sometimes I think crappy plastic crystals are the way to go: they scratch like crazy but are easy to polish.

I hope your wife feels better about this as the days go on. Enjoy the functionality!
 

SCMedic

macrumors regular
Original poster
Feb 8, 2008
193
41
My wife has a real talent for scratching her iPhones and iPads, so sympathies.

The glass on the Sport is pretty hard, and similar to the glass used in high-end Casios meant for outdoor activity usage. And my high-end Casio Pathfinder has a bunch of small and not-so-small scratches after several years of daily use.

Shrug. It happens. Battle scars.

Sapphire will be more difficult to scratch but it will scratch, too.

It's a watch. Watches scratch. Sometimes I think crappy plastic crystals are the way to go: they scratch like crazy but are easy to polish.

I hope your wife feels better about this as the days go on. Enjoy the functionality!

Thanks for the voice of reason. Was kind of how I'm feeling, but hard to tell her that her shiny new super cool watch is just going to get more nicked up. lol
 

dontwalkhand

macrumors 603
Jul 5, 2007
6,407
2,911
Phoenix, AZ
I have an extremely small and tiny scruff that might be a scratch in the oleo phobic coating, rather than the glass, from hitting a shelf in a narrow Asian grocery store.

As long as it doesn't shatter that's what matters. It's a watch, it will get scuffed over time.
 

oftheheavens

macrumors 68000
Jul 9, 2008
1,988
498
cherry point
scratched mine already, I think it may have been a zipper cause I had no memorable moment where my arm even brushed against something. I have been beyond anal about being careful and have even kept it tucked under my long sleeves right now.

and on the zipper point, my jacket on day one was button up not zipper and I usually don't go wrist deep in the zipper of my pants when i go peepee

i expect a watch to get scratched but not just from the abrasiveness of my underarmour thermals.
 

jjlannoo

Suspended
Oct 8, 2011
570
98
I would never buy a non sapphire watch. It's asking for scratches. Outside of falls watches take Waayy more accidental Knocks then phones.
 

Natzoo

macrumors 68000
Sep 16, 2014
1,986
631
I would never buy a non sapphire watch. It's asking for scratches. Outside of falls watches take Waayy more accidental Knocks then phones.
Same i was going to buy the Apple Sports watch but then i realized how strong the SS version is, so i ordered the SS with a white sports band.
 

86939

Cancelled
Oct 17, 2006
104
70
Take it to an Apple Store. Apple is extremely interested in real world damage on new products, so they might exchange it for you so they can take it and analyze it.
 

MH01

Suspended
Feb 11, 2008
12,107
9,297
Damn! That is quite deep! The problem with watches, is you always bump them. Does Apple replace the screens?
 
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