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Spotify Encourages Customers to Cancel App Store Subscription, Resubscribe via Web to Save $3
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Just because you don't see "success stories" for Apple Music doesn't mean much. More people go online to complain than compliment a service. I'd take that "lot of people" with a grain of salt.
Well at least you gave it enough time to truly see if it's for you.
Well... interesting comments. But this is the first I've heard of Apple Music being a disaster. From everything I've heard, it's very competitive to Spotify and other services.
Anyway... obviously Spotify is concerned that given time, Apple will be able to lure iPhone customers to Apple Music and they'll loose a large part of their subscriber base.
Disaster right now or not... Apple has the access to the content and is offering more services than most of the other services, this, plus add on top of that what they might do to merge in TV and Movie subscriptions into mix, and Apple will have a very compelling offering in the long run.
Anyway... obviously Spotify is concerned that given time, Apple will be able to lure iPhone customers to Apple Music and they'll loose a large part of their subscriber base.
Disaster right now or not... Apple has the access to the content and is offering more services than most of the other services, this, plus add on top of that what they might do to merge in TV and Movie subscriptions into mix, and Apple will have a very compelling offering in the long run.
It's been about a week. Do you really think Apple Music would launch bug-free? There are plenty of current and former Spotify users that still complain about Spotify's UI, app bugs and playback issues to this day.
If they use the app store, they pay the fee, because they're using APPLE'S SERVICE to make money. If they don't want Apple's service they can just sell the app and take care of account setup on their own web site. That's not so convenient for users... And that's the point. THEY USED APPLE'S SERVICE TO DEVELOP THEIR BUSINESS AND THEY NEED TO PAY FOR IT.
I think it is a given that video will be merged in. I'd say they'll do that within a year.
This move runs contrary to typical business practices. Asking people to unsubscribe from your service is never a good idea. I wouldn't be surprised if only 50% that unsubscribe re-up with them on their own terms. Bad move all around.
Nope.
Spotify agreed to Apple's terms when they submitted their app to the store. Even if Apple took a 90% share, it wouldn't matter. Spotify signed up for it. Just like those customers who signed up to pay more for Spotify.
If you made the next big App Store, and a small company started financially taking advantage of your customers whilst publicly blaming you for their financial immaturity...what would you do?
Just like the Taylor Swift letter made it sound like Apple was not paying the poor artists when it was the record labels that these artists already made deals with. They got the same person who wrote Taylor's letter for her.
Amazon at least is severely entrenched. Spotify doesn't have this luxury yet. I'm saying they'll be in serious trouble within 1 year.
Huh! The whole tone of the email means Spotify loses. Why not sent this email a few years ago. You think users like paying more for years? They seem scared stiff of Apple and they should be.
Seems like Spotify is a little afraid of the 1000 pound gorilla in the room.
They "used Apple's service to develope their business"? Hardly. With the in-app purchases, Apple basically provides a payment service. I don't think anyone would disagree that they deserve a fee for that. It's just that 30% seems awfully high, compared to e.g. the transaction costs that banks take for credit card payments.
BTW, Apple benefits at least as much from the app developers as vice versa. Who would buy iPhones if it didn't have the rich app ecosystem?
Oops... Apple get's caught with it's pants down ripping off customers.
Never has this slogan been more appropriate... Buyer Beware!
Silly Nefarious Apple
You do know that Spotify could have sent this email a long time ago hmmm. Spotify was using Apple to build their service for years; they knowingly let their users pay more just for that reason. You think they didn'T know? So, now they're suddenly enlightened? I call ******** on that. Apple won't take kindly to this and the little pissy child that is Spotify should be prepared to some bad time as its business declines.
Of course they can't. They can just remove them from the App Store instead, if they refuse to comply with their terms though.
Well, if Spotify tought it was high, they could have just stayed off IOS and withered. Because IOS users have the most money and they are the ones spending it on services. But, no, they're being coy about why they used the App store in the first place. In this case, Spotify had much more to gain from this than Apple.
I just made an account just to appreciate this Star Wars reference... May the Force be with you...
As I mentioned before, Spotify did not offer in-app subscriptions until about a year ago. Before that you could only sign up for the premium service through their web-site. They hardly "withered" during that time. They simply did a cost-benefit analysis and came to the conclusion that this additional option would be beneficial for them.
You seem very concerned for Apple. I'm more concerned that there remains a healthy competition in this field. Before Spotify came along, Apple had a near-monopoly in digital music distribution. Without Spotify, there wouldn't be $10 music subscription services and there wouldn't be Apple Music either.
I guess it wasn't really an option for them to eat the cost since so much of that $9.99 goes to the record companies.
According to Politico, Spotify has been hanging around congress trying to get them to investigate Apple for anti-trust with Apple Music. Article is behind paywall.
http://www.politicopro.com/login/
http://www.politicopro.com/login/
But that does not mean you trick your customers into paying the extra cost.