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Same P1234 from ATT any way I try it.
Was getting a long wait and then timeout over and over from apple when trying to check eligibility.

now getting from Apple.com:

Service Not Available
We are temporarily unable to take iPhone orders. We apologize for this inconvenience. Please try again later.
 
Same P1234 from ATT any way I try it.
Was getting a long wait and then timeout over and over from apple when trying to check eligibility.

now getting from Apple.com:

Service Not Available
We are temporarily unable to take iPhone orders. We apologize for this inconvenience. Please try again later.

Have you tried clearing your cookies and cache? Do this then try it at AT&T.
 
Same P1234 from ATT any way I try it.
Was getting a long wait and then timeout over and over from apple when trying to check eligibility.

now getting from Apple.com:

Service Not Available
We are temporarily unable to take iPhone orders. We apologize for this inconvenience. Please try again later.

If you're a Premier member, you can't use AT&T's site. Premier site is down. Premier number is experiencing "technical difficulties", so they keep hanging up. Apple isn't doing pre orders right now. Welcome to SOL club.
 
FINALLY got my ATT iphone 4S (FAN account) ordered on the apple website...... sort of.


I get this stupid email saying it was reserved and I will get an email letting me know when to come back and get the order completed!


What a load of crap.
 
I gave up on Apple's website after dozens of trys, and then I went to AT&T's website, where I had no problems at all and successfully ordered my iPhone 4S and it says it is expected to be delivered on 10/14/2011.
:)

Update: I JUST GOT A CONFIRMATION EMAIL FROM AT&T !!! woohoo!
 
AT&T's site works now for Premier members, as well. Just ordered my 32GB Black 4S...Really was torn between 32 and 64 but...with iCloud, I think 32 will suffice.
 
If the phones are "reserved" then why can we pay for them and get the orders shipping in order.

If they had bothered to tell us that we could only partially get through the order process only to find out they are not actually taking orders, just maintaining a list then I would not have waited up to get the order done.

There is no benefit. I expected to order and get the phone shipped first order first shipped.

I call BS apple.
 
Ah.. seems apple no longer pounding ATT systems for eligibility checks by putting up the 'temporarily unable to take iPhone orders' message eased up ATTs systems enough for ATTs own site to start working.

Ordered one, and got ATT confirmation email.
 
After about an hour of trying... I got all the way to the final check-out on the Apple site... then instead of a confirmation... I got an "OOPS" message. I then tried to order again about 30 more times but Apple was having trouble getting my info from AT&T. When I did finally get though again... I got a message saying I already had my iphone reserved and Apple sent me an email with a confirmation number. They are saying they will send me another email when they can access my AT&T information, and then I can finalize my order through the Apple website.
 
Preordered through AT&T. Got fed up with Apple's website. Still have a reservation I'll probably give to someone at work if they want it.
 
I got threw on the ATT site but when I get to the summary it says:

Your new device requires a different Data Add-on Plan than you currently have. We selected a compatible Data Add-on Plan for you. If you want a different plan, you can change the Data Add-on Plan by selecting Change here or from within myAT&T after you receive and activate your new device


I have the old unlimited and I'm not sure if they are trying to take it away. Anybody experience the same thing?

??????


Anyone? ;)
 
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I got threw on the ATT site but when I get to the summary it says:

Your new device requires a different Data Add-on Plan than you currently have. We selected a compatible Data Add-on Plan for you. If you want a different plan, you can change the Data Add-on Plan by selecting Change here or from within myAT&T after you receive and activate your new device


I have the old unlimited and I'm not sure if they are trying to take it away. Anybody experience the same thing?

??????

Yes. At first I was shocked/upset, but then I clicked "continue" and realized we still get an unlimited data plan with the 4S. The difference is that the plan we had before is called "unlimited data plan for iPhone 4" and the new plan is called "unlimited data plan for iPhone 4S." :cool:
 
Yes. At first I was shocked/upset, but then I clicked "continue" and realized we still get an unlimited data plan with the 4S. The difference is that the plan we had before is called "unlimited data plan for iPhone 4" and the new plan is called "unlimited data plan for iPhone 4S." :cool:

Do you mean you went to checkout? After clicking the 2yr. agreement?

thx
 
Do you mean you went to checkout? After clicking the 2yr. agreement?

thx

It gave me a chart, where I selected the data plan. I don't remember if I clicked to agree to the 2yr before or after that page, but you will see a page that allows you to select your data plan (it's already checked for you - you just have to review it).
 
It gave me a chart, where I selected the data plan. I don't remember if I clicked to agree to the 2yr before or after that page, but you will see a page that allows you to select your data plan (it's already checked for you - you just have to review it).

Did you go through Apple? When I get that message at the top, it shows $30 for my plan. If I click the change button it does not offer or mention any unlimited plan. The only options are the new plans. However, when I select change and see those plans there isn't any plan selected either.

I'm on a page that says ATT upgrader, and the plan just says "data add on plan."
 
Did you go through Apple? When I get that message at the top, it shows $30 for my plan. If I click the change button it does not offer or mention any unlimited plan. The only options are the new plans. However, when I select change and see those plans there isn't any plan selected either.

I'm on a page that says ATT upgrader, and the plan just says "data add on plan."

I used AT&T's website with my computer. I'm just telling you what I experienced. I made sure to very carefully read everything. I don't know what you're seeing, but I would recommend reading it carefully and you might realize you just read it wrong the first time. If I had I known I would be asked, I would have taken screenshots. :)

According to my browser history, this was the URL of the page: https://www.att.com/phoneupgrade/services/data.jsp
 
I used AT&T's website with my computer. I'm just telling you what I experienced. I made sure to very carefully read everything. I don't know what you're seeing, but I would recommend reading it carefully and you might realize you just read it wrong the first time. If I had I known I would be asked, I would have taken screenshots. :)

According to my browser history, this was the URL of the page: https://www.att.com/phoneupgrade/services/data.jsp

That's the site I am on. I am still perplexed as to why it is telling me my plan has to be changed.

I guess it gave you a similar message. That is why you were upset initially, correct?

I'm thinking of just pulling the trigger and complain at these guys later if they rip me out of my original plan.


FYI - I tried again through APPLE and they had a much better interface that allowed me to choose my Unlimited plan again.

Thx Neo!
 
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Ordered again through AT&T and expected ship date 14 Oct!:) yay

Also during the oredering process I received a 15% discount on my data plan.:) $25.50 now
 
"Apple's website is having some intermittent errors presumably due to the traffic. Sprint's pre-orders also seems to having some troubles while we've seen successful Verizon pre-orders already."

Due to the various online sources being inconsistent and needing to upgrade both my wife's line and mine I decided to go to and AT&T store. Its great, they have cases of water and dozens of donuts. BUT I'm the only person in line and they open in 30 minutes.

Either the iPhone is selling like hotcakes online or this is a bad sign. Of course the numbers will tell the truth.
 
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