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dmaxdmax

macrumors 6502a
Original poster
Oct 26, 2006
773
176
I had sold myself on Apple Care+ but with SquareTrade's deductible at $50, and 4 claims, I don't think I can pass. That's the terms via Amazon rather than through them.

Am I missing something?
 
You are forced to mail the phone back to squaretrade? or can you get it replaced/fixed at the apple store and squaretrade reimburses you?

Either one. You have the option to pick. If you take it to apple, you have to pay the repair fees. They will reimburse you.
 
Either one. You have the option to pick. If you take it to apple, you have to pay the repair fees. They will reimburse you.

What are the downsides to squaretrade? There must be something, otherwise no one would buy applecare.
 
I had sold myself on Apple Care+ but with SquareTrade's deductible at $50, and 4 claims, I don't think I can pass. That's the terms via Amazon rather than through them.

Am I missing something?

What are the downsides to squaretrade? There must be something, otherwise no one would buy applecare.

Lifetime maximum benefit / Maximum lifetime value / Maximum replacement value
 
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This is obnoxious since I just purchased from SquareTrade with the $75 deductible. I think I'll call and either cancel or try to have them honor it.

You can cancel within the first 30 days.

I personally have applecare +, but Ill have to look into this tonight.
 
Either one. You have the option to pick. If you take it to apple, you have to pay the repair fees. They will reimburse you.

The Amazon listing doesn't mention anything about being able to have Apple repair it instead. Is that in the fine print only?
 
Am I missing something?

What are the downsides to squaretrade?

The following information may not be completely up-to-date, but it's worth noting when considering SquareTrade. I'm neither endorsing the product nor am I discouraging anyone from using it. Please refer to them for all details and specifics.

What does the basic Protection Plan cover?

Answer:


The SquareTrade Protection Plan covers all normal-use mechanical and electrical failures your new or used item experiences for the duration of the Protection Plan term, until your coverage amount (generally equal to your item purchase price) is used up.

My item was on sale. Can I get a Protection Plan for the full replacement value?

Answer:


Your SquareTrade Protection Plan is limited in value to the purchase price of your item. We generally ask that you use the actual price paid for your item when purchasing a warranty.

If you bought your item for a retail website or store and got a substantial discount, the actual purchase price might be far lower than the fair replacement value of the item. In such a case, in order to make sure you have enough value in the warranty to replace your item after a claim, you are welcome to use the full regular retail price to purchase the warranty, as opposed to the price you paid. That may make the warranty more expensive than if you used the sale price, but you'll get more value in your coverage.

If you choose to use the full retail value to buy the warranty, please provide proof of the full retail value of your item when you submit your proof of purchase. If the full purchase price is shown on your receipt, that is sufficient. If not you can provide a local ad showing the original price, print out from the manufacturer's website, a national retail website showing the MSRP or regular price, or something similar showing the full value of the item.

This process does not apply for items from eBay, open-box, floor model, or store display items. For this items, we can only use the actual auction value or purchase price for your warranty.
[EMPHASIS MINE]

...so 4 claims? Yes, but total lifetime reimbursement may not exceed the retail value of the device.
 
SquareTrade also says you can only buy their warranty at Amazon's discount if you bought the product there which for the iPhone can't happen so not sure why they're even selling it there. I'd call and make sure you're actually going to be able to file a claim if you need to.
 
FWIW, Squaretrade has a 3 year iphone protection plan on their website for $129.

I had this plan last year on my 5s. While I didn't need it, I received an $89 prorated refund when I canceled after 1 year.

I bought it again this year for each of the new iphone 6's we got.
 
SquareTrade also says you can only buy their warranty at Amazon's discount if you bought the product there which for the iPhone can't happen so not sure why they're even selling it there. I'd call and make sure you're actually going to be able to file a claim if you need to.

Yeah, there's something screwy going on here. I've talked to 3 different reps at this point and they've all said something different.

The last rep I spoke with said that you can only buy this warranty and apply it to items purchased from Amazon. I've repeatedly stated that you cannot purchase an iPhone from Amazon. I tried to explain that hundreds of people appeared to have purchased this plan and are actively covered by it, but the rep said that if I purchased it and tried to apply it to my iPhone it would be forfeited at the time of a claim. The support center is based out of the Philippines and nobody seems to know what the hell they're talking about.

I'm annoyed and I want them to honor the $50 deductible that they're selling on Amazon.
 
Yeah, there's something screwy going on here. I've talked to 3 different reps at this point and they've all said something different.

The last rep I spoke with said that you can only buy this warranty and apply it to items purchased from Amazon. I've repeatedly stated that you cannot purchase an iPhone from Amazon. I tried to explain that hundreds of people appeared to have purchased this plan and are actively covered by it, but the rep said that if I purchased it and tried to apply it to my iPhone it would be forfeited at the time of a claim. The support center is based out of the Philippines and nobody seems to know what the hell they're talking about.

I'm annoyed and I want them to honor the $50 deductible that they're selling on Amazon.

That experience in itself would be enough for me to make up my mind about the issue, but each to his/her own.
 
That experience in itself would be enough for me to make up my mind about the issue, but each to his/her own.

Same here. If I can't get a straight answer after they posted their terms, why try to give them business? To save a few bucks? Your time might not be worth it.
 
This is a little odd. My first thought was simply that the Amazon listing was out of date.

I have Squaretrade warranties on my iPad mini and digital camera, but neither of them have deductibles. I've only used it once on the camera, and it was a smooth experience. They repaired it quickly and it cost me nothing. A $75 deductible (or even a $50 one) on top of the initial price for the insurance makes it seem like a bit more of a questionable choice, though.
 
I just got off with Squaretrade customer service (1-877-WARRANTY). They were saying that the warranty with a $50 deductible only applies to iPhones purchased through Amazon. Those of you who purchased the Squaretrade warranty through Amazon to cover your iPhone 6 may want to call Squaretrade to make sure you are covered since Amazon does not sell the iPhone 6.
 
I just got off with Squaretrade customer service (1-877-WARRANTY). They were saying that the warranty with a $50 deductible only applies to iPhones purchased through Amazon. Those of you who purchased the Squaretrade warranty through Amazon to cover your iPhone 6 may want to call Squaretrade to make sure you are covered since Amazon does not sell the iPhone 6.

But you can't buy an iPhone through Amazon. That's the issue. Why are they selling iPhone warranties and stating that they can only be used on Amazon-purchased iPhones when you CAN'T buy an iPhone from Amazon?
 
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