And, like calling your bank about your credit card, one of the first options you hear--available 24/7--should be "to report a lost or stolen phone please press #". No dealing with the usual first-tier support drones for something like this.How else are people supposed to identify an item as stolen? The device cant magically know its stolen. The real responsibility should lie with the carriers. Let a customer call up and report a stolen phone. Every activated phone has a hardcoded unique ID, needed to activate a phone. There should be a shared database for all carriers to mark phones as stolen, problem solved.
Michael