If I have a technical issue requiring the assistance of a company, I call them. If I need warranty support or customer service, I call them.No, I am not a whiner. There is nothing wrong with asking a legitimate question. Instead of judging others, why don't you try it yourself sometime.
If I'm disappointed that something I felt entitled to hasn't materialized yet, I don't gripe and moan to the CEO of the company. I put on my big boy pants and I wait it out or find another way to approach the function.
As an example, I, too, was disappointed yesterday that AirPrint doesn't (yet) work like I expected it to. Instead of taking that as an affront by Steve Jobs and emailing him over my displeasure, I decided to wait it out. If I want to watch my iPhone-recorded videos on my AppleTV, I'll have to import them to iTunes as I did before.
Different strokes for different folks. At least in this instance, you have hackers and devs already stepping to the plate to plug the hole and meet the need. I'm sure Apple will be along with the features, as promised, at some point in the future.